Appliance Repairs — Week of June 2, 2025 | Stark County, OH

Whirlpool washer (LSQ9110PW0) — Akron, OH

Reported: The customer reported their Whirlpool washer was leaking from bottom. Water pooling under the machine is never a good sign and typically indicates a failed internal component.

Diagnosis: Upon inspection, we found the pump was leaking. The water pump is responsible for draining water from the wash tub, and when the seals fail, water escapes onto the floor beneath the washer.

Repair: Work: Replaced the leaking pump and agitator dogs · Parts: WP3363394 water pump, 80040 agitator dogs · Result: The washer is operating correctly

Whirlpool washer (WTW8040DW0) — Akron, OH

Reported: The customer reported their Whirlpool washer was leaking water onto the laundry room floor. Water pooling around appliances usually points to internal component failure, so this looked like it could be an expensive repair.

Diagnosis: The floor drain that the washing machine discharges into was plugged. We ran the washer through full diagnostics and it passed every test perfectly. The leak wasn’t coming from the washer itself — it was overflow from a backed-up drain that couldn’t handle the discharge water.

Repair: Work: Diagnostic testing confirmed washer functionality · Parts: None · Result: Identified blocked floor drain as the actual problem

KitchenAid refrigerator (Kssc42qvs02) — Akron, OH

Reported: The customer reported their KitchenAid refrigerator’s ice maker not working. It was also leaking water into the bin instead of producing ice cubes.

Diagnosis: Testing revealed the ice maker assembly had internal failures causing both the lack of ice production and the water leakage. The optics sensor that controls the ice maker’s operation was also malfunctioning.

Repair: Work: Replaced the ice maker and optics sensor · Parts: WPW10277448 — ice maker assembly, W10757851 — electronic control (optics sensor) · Result: Ice maker resumed normal operation with no water leakage

Admiral dishwasher (FGID2468UF) — Alliance, OH

Reported: The customer contacted us because they needed a new dishwasher installed. They had already purchased the Admiral unit and required professional installation service.

Diagnosis: This was a straightforward installation job. The customer had purchased a new Admiral dishwasher and needed it properly connected and their old unit removed.

Repair: Work: Installed a new dishwasher that the customer purchased, disposed of old appliance · Result: New dishwasher properly installed and operational

LG washer (WT5270CW) — Alliance, OH

Reported: The customer reported they weren’t getting cold water to wash with and were only getting hot water from their LG washer. They also asked if we could calibrate their GE Profile oven temperature while we were there.

Diagnosis: The hot and cold water lines were reversed on the washer. This is a common installation error that can happen during setup or if the lines get switched during maintenance work.

Repair: Work: Swapped the hot and cold water lines back to their correct positions, performed a 20 degree offset on the GE oven · Parts: None needed · Result: Washer now delivers proper cold water, instructed customer to do the biscuit test on the oven for further adjustment if necessary

LG washer (WM3360HVCA) — Alliance, OH

Reported: The customer reported that the cold hose sprays out the back when trying to connect. However, when we attempted to diagnose the issue, the washer wouldn’t start at all.

Diagnosis: Since the unit won’t start, we couldn’t see where it was leaking. Our diagnosis revealed that it needs a new control board to restore proper operation.

Kenmore washer (110.20022013) — Alliance, OH

Reported: The washer becomes off-balanced, no matter how small the load. The customer could put one towel in the washer and the washer still becomes unbalanced. The sound is deafening and the washer itself moves forward.

Diagnosis: Suspension rods were weak and tub was bouncing around and broke outer was tub and top ring. The unit needed suspension rods and top tub ring, plus a new outer tub.

Repair: Result: Multiple major component failures made repair uneconomical

Frigidaire Oven/stove; freezer (PLEF489CCD, FFU14F5HWB) — Atwater, OH

Reported: The customer had two separate Frigidaire appliances failing. The oven portion wasn’t heating up fast or to a higher temp, while the freezer wasn’t keeping items frozen.

Diagnosis: Testing revealed the freezer was low on Freon, causing inadequate cooling performance. The oven’s control board had failed, preventing proper temperature regulation and heating cycles.

Repair: Work: Rebuilt control board on stove; addressed low Freon in freezer · Parts: Board-Repair — rebuilt control board on stove · Result: Both appliances restored to proper temperature control

Whirlpool dryer (WED6620HW0) — Berlin Center, OH

Reported: The customer reported their dryer will not power on. They had already checked power to the plug and confirmed electricity was reaching the unit.

Diagnosis: Our inspection revealed the user interface control was faulty. This component manages the dryer’s electronic controls and display, and when it fails, the unit cannot start or respond to commands.

Repair: Work: Diagnosed failed control module

KitchenAid dishwasher (KDTE104DSS0) — Canfield, OH

Reported: The dishwasher was not drying the dishes. The customer had been dealing with this issue and needed to figure out what was causing the poor drying performance.

Diagnosis: The dishwasher had 2 error codes related to heat issues. During our conversation, the customer recalled that the dishwasher had been run while the water was shut off to the house. This could have easily generated those error codes. These codes do not reset by themselves — you have to run the dishwasher through a diagnostic cycle to reset the error codes.

Repair: Work: Ran diagnostic cycle to reset error codes · Parts: None required · Result: Error codes cleared, dishwasher should be good to go

Whirlpool washer (WFW75HEFW0) — Canton, OH

Reported: The customer reported that the same code F1 E9 kept coming up on their Whirlpool washer. This error code typically indicates a drain system fault that prevents the washer from completing its cycles properly.

Diagnosis: The F1 E9 error code on this Whirlpool model points to drain pump issues. Our inspection confirmed the drain pump had failed and was causing the recurring error message. The pump was no longer able to evacuate water from the tub effectively.

Repair: Work: Replaced the drain pump · Parts: WPW10605427 — drain pump · Result: Error code cleared and washer returned to normal operation

Whirlpool upright freezer (EVL201NXRQ00) — Canton, OH

Reported: The customer called because their upright freezer was not cooling well and the alarm was sounding. They mentioned that stuff was kind of frozen, but not as it should be.

Diagnosis: Our inspection revealed that the defrost heater had failed. When the defrost heater goes bad in a Whirlpool freezer, ice buildup blocks proper airflow, preventing the unit from maintaining consistent temperatures and triggering the alarm system.

Repair: Work: Replaced the bad defrost heater · Parts: 8201749 — defrost heater · Result: Freezer returned to proper cooling operation with alarm cleared

Admiral dishwasher (FFID2426TS3A) — Canton, OH

Reported: The customer reported 3 flashing lights on their Admiral dishwasher that wouldn’t start or run. They had already tried resetting the breaker with no success.

Diagnosis: The flashing light pattern indicated a door latch issue. Testing confirmed the door switch had failed, preventing the dishwasher from detecting that the door was properly closed and latched. Without this safety signal, the control board wouldn’t allow the wash cycle to begin.

Repair: Work: Replaced the door switch · Parts: 5304527418 — Latch Assembly Door · Result: Dishwasher is running and cycling correctly

Admiral dishwasher (FFID2426TD1A) — Canton, OH

Reported: The customer reported that their dishwasher does not drain. This is a common issue that can leave dishes sitting in dirty water and prevent the unit from functioning properly.

Diagnosis: During our inspection, we found that the door switch had a loose connection and was not contacting properly. When the door switch fails to make secure contact, it can’t signal the dishwasher to complete its drain cycle, leaving water standing in the unit.

Repair: Work: Replaced the door switch and repaired the connectors · Parts: 5304527418 — Latch Assembly Door · Result: Dishwasher now drains properly and completes full cycles

Speed Queen Washer; dryer (Coin op washer and dryer) — Canton, OH

Reported: The tenant contacted us about laundry facilities in the building that do not work. During our initial conversation, we learned the tenant had never actually tried using the laundry equipment because it supposedly didn’t work a year ago when he moved in.

Diagnosis: Our inspection revealed the dryer was actually operating normally. The main issue was with the washer, which had way too much suds in it to operate correctly. We also found that both the washer and dryer needed new service door lock assemblies.

Repair: Work: Installed new service door lock assembly on washer and dryer, ran washer through several cycles to clear out excessive soap · Parts: W11315637 — Lock-Cam assembly for both washer and dryer · Result: After clearing the soap, operation returned to normal and all symptoms were resolved

Admiral Washer; dryer — Canton, OH

Reported: Both the washers and dryers needed to be checked due to money being taken from a tenant. This facility uses CSC Works machines with a card dispenser system. One of the washers had an out of order paper placed on it by a user.

Diagnosis: Upon inspection, it appeared that someone had removed their clothes before the cycle finished, likely causing them to assume the machine was broken. The washer itself showed no signs of mechanical failure or operational issues.

Repair: Work: Ran the washer through a complete cycle to verify operation · Parts: None required · Result: All functions tested normal — machine operates as designed

GE refrigerator (HTS17GBSARWW) — Canton, OH

Reported: The customer reported that the freezer was freezing too much and the fridge was not cooling. Some food had spoiled, which was immediately noticeable when we opened the refrigerator compartment.

Diagnosis: After a thorough inspection, we could not find any malfunctioning parts. The compressor was running properly, the fan was operating correctly, and there was no frost buildup anywhere in the unit. The basic functions of the fridge appeared to be operating correctly at the time of service.

Repair: Work: Complete system inspection and testing · Parts: No parts were needed · Result: All components functioning properly during service call

Maytag washer (MAT12CSAAL) — Canton, OH

Reported: The customer reported their washer was not operating correctly. The machine wasn’t completing its wash cycles properly, indicating internal mechanical issues.

Diagnosis: Testing revealed transmission failure in this Maytag MAT12CSAAL. The transmission drives the wash basket and agitator through belt connections. When transmissions fail, the entire drive system becomes compromised, affecting basket movement and cycle completion.

Repair: Work: Replaced the transmission, belts and basket mounting hub · Parts: W10841093 transmission, 12112425 belt, 6-2095720 mounting hub · Result: Issue is resolved

Samsung dryer — Canton, OH

Reported: The dryer would shut off after a few minutes on auto dry. On time dry, it took several cycles to dry a load of laundry.

Diagnosis: We replaced the exhaust thermistor. The vent was clear. The faulty thermistor was causing incorrect temperature readings, leading the dryer to shut down prematurely during auto cycles and run inefficiently during timed cycles.

Repair: Work: Replaced the exhaust thermistor · Parts: DE0007A — exhaust thermistor · Result: Dryer completed full auto dry cycles and dried loads properly on timed cycles

Maytag dryer (MDE16CSDYW) — Canton, OH

Reported: The customer reported that it runs but wont turn the drum. The motor would start and operate normally, but the drum remained stationary during the cycle.

Diagnosis: Opening the cabinet revealed a broken drive belt. The belt had snapped, disconnecting the motor from the drum assembly. Without this critical connection, the motor runs but cannot rotate the drum to tumble the clothes.

Repair: Work: Replaced the belt · Parts: WP33002535 — V-belt · Result: Drum now rotates properly with motor operation

Samsung dryer — Canton, OH

Reported: The customer reported a squeaky Samsung front load dryer that worked but just started making a loud squeaking noise while running. The noise occurred throughout the cycle and was getting progressively louder.

Diagnosis: After removing the top and front panels, we found one of the support rollers had failed. These rollers support the drum as it rotates, and when they wear out or seize up, they create the characteristic squeaking sound this customer experienced.

Repair: Work: Replaced the failed support roller · Parts: DC97-16782A — Assembly Plastic (support roller) · Result: After replacing it the dryer is operating correctly

GE refrigerator (PFS22SBSBSS) — Canton, OH

Reported: The customer reported their refrigerator was not cooling properly and running at 50 degrees. This temperature indicates the cooling system wasn’t functioning effectively to maintain proper food storage conditions.

Diagnosis: The fridge evaporator was frosted up, which blocks proper airflow and cooling. All the sensors tested properly, ruling out control issues. However, we discovered the fridge had been defrosted with a blow dryer before our arrival, and this caused the back panel to become deformed. This deformation could affect the frosting issue and proper system operation. Due to the extent of the damage, we were unable to repair the fridge.

Repair: Work: Diagnostic testing of sensors and evaporator system · Parts: No parts recorded · Result: Unable to repair due to panel deformation from improper defrosting

Admiral refrigerator (LFTR1814LWK) — Canton, OH

Reported: According to the tenant, the refrigerator was not running cold, and the freezer was not freezing food. The unit had stopped maintaining proper temperatures in both compartments, putting stored food at risk.

Diagnosis: The frost pattern on the evaporator showed low freon. This indicated a refrigerant leak in the sealed system, which is typically located in areas that are difficult and expensive to access and repair.

Repair: Work: System diagnosis and evaluation · Parts: No parts recorded · Result: Determined repair was not economically feasible

Samsung refrigerator (RS265TDRS/XAA) — East Canton, OH

Reported: The refrigerator side was not cooling. There was a sound like a fan was going bad and now there is just a humming sound. The customer felt they had this fixed once before and the fan just needed replaced.

Diagnosis: Upon inspection, the fridge was cooling fine at time of service. However, based on the symptoms described, we identified that if the issue crops up again, the likely culprits would be the evaporator fan cover assembly and the defrost sensor, along with needing a drain kit installation.

Repair: Work: Diagnostic inspection and system evaluation · Parts: No parts used during this service call · Result: Refrigerator was functioning properly at time of service with 45 day guarantee provided

Whirlpool washer (LSQ9030PQ5) — East Canton, OH

Reported: The customer reported their Whirlpool washer was tripping the GFCI. Every time they tried to start a wash cycle, the ground fault circuit interrupter would shut off power to protect against electrical faults.

Diagnosis: We tested the electrical components and found the lid switch was creating a ground fault. When a lid switch fails internally, it can cause current to leak to ground, which triggers the GFCI’s safety mechanism. This is exactly what was happening with this LSQ9030PQ5.

Repair: Work: Replaced the lid switch · Parts: WP8318084 — lid switch · Result: Washer runs complete cycles without tripping the GFCI

LG oven/stove (LRE3083SW/00) — Fairlawn, OH

Reported: The oven would not go up to higher temperatures and would go back to 325. This prevented the customer from cooking at the proper temperatures for their recipes.

Diagnosis: The relay board had failed and was not sending power to the bake element. Without proper power delivery to the heating element, the oven couldn’t maintain higher cooking temperatures.

Repair: Work: Replaced the failed relay board · Parts: EBR74164805 — relay board · Result: The oven is working properly

Whirlpool refrigerator (GX5FHDXVY03) — Hartville, OH

Reported: The customer reported that their ice maker was leaking water into the bin and forming clumps of ice. This created a mess in the freezer and prevented proper ice production.

Diagnosis: Upon inspection, we determined the ice maker assembly had failed internally, causing water to leak where it shouldn’t. The only effective solution was complete ice maker replacement.

Repair: Work: Installed a new ice maker · Parts: D7824706Q — Ice maker assembly · Result: Ice maker now operates properly without water leaks

GE dishwasher — Homeworth, OH

Reported: The customer reported that their GE dishwasher powers off sporadically. The unit would start normally but shut down unexpectedly during wash cycles.

Diagnosis: Our technician identified the source of the intermittent power loss and determined the appropriate corrective action to restore reliable operation.

Repair: Work: Corrected intermittent power issue · Parts: No parts recorded · Result: Dishwasher operates without sporadic shutdowns

Whirlpool washer (WTW5000DW2) — Louisville, OH

Reported: The customer reported their Whirlpool washer goes through cycle the goes back to wash and does nothing. The machine was not spinning out, leaving clothes soaking wet at the end of what should have been a complete wash cycle.

Diagnosis: After examining the WTW5000DW2, we found the cold water screen was plugged and causing machine to error out on final rinse. This blocked screen prevented proper water flow during the final rinse cycle, triggering the washer’s safety protocols and causing it to restart the wash sequence instead of proceeding to spin.

Repair: Work: Cleaned plugged cold water screen · Parts: None required · Result: Machine completed full cycle including proper spin-out

Electrolux dryer (EIMED55IIW2) — Louisville, OH

Reported: The customer reported their Electrolux dryer was reading E64 and kept turning off during the dry cycle. This error code typically indicates a heating system fault that prevents the dryer from maintaining proper temperature.

Diagnosis: Testing revealed the heating element had failed, triggering the E64 error and causing the safety system to shut down the dryer mid-cycle. The faulty element could not generate the heat needed for proper drying operation.

Repair: Work: Replaced the heat element · Parts: 134792700 — heating element · Result: Operation is normal

Samsung refrigerator (RF28JBEDBSG/AA-01) — Louisville, OH

Reported: The customer reported that their Samsung refrigerator’s ice maker will not work. The unit was not producing ice despite appearing to run normally.

Diagnosis: During inspection, we discovered the ice maker needed frost repair and the ice bin had a crack in it. These issues were preventing proper ice production and required component replacement.

Repair: Work: New icemaker installation, y-clip kit installation, sealed the cracks, frost repair on the Samsung icemaker · Parts: DA97-15217B ice maker, DA82-02367A Y-clip assembly, 819043 heat probe, DA29-00020B filter · Result: Ice maker restored to proper working condition

LG washer (WT7100CW) — Louisville, OH

Reported: The customer reported their LG WT7100CW washer powers on but won’t start wash cycle. This type of intermittent control issue can be frustrating since the machine appears to have power but fails to execute wash commands.

Diagnosis: During our inspection, the washer was running when I was there. However, based on the reported symptoms and our diagnostic testing, we determined the unit needs a control board and possibly a user interface board. These electronic components handle the communication between user inputs and the washer’s operating systems.

Repair: Work: Diagnostic evaluation completed

Frigidaire dishwasher (PLDB998CC0) — Magnolia, OH

Reported: The customer reported their dishwasher doesn’t seem to be washing properly. After it’s done, the soap is still sitting in the bottom of the dishwasher and the dishes are not clean.

Diagnosis: When soap remains undissolved and dishes come out dirty, it typically points to insufficient water circulation during the wash cycle. The circulation pump creates the pressure needed to force water through the spray arms. Without proper pump function, water can’t reach all areas of the dishwasher interior, leaving soap tablets intact and dishes unwashed.

Repair: Work: Replaced the circulation pump and lower spray arm · Parts: 154859101 — circulation pump motor kit with wiring harness, 154568001 — lower spray arm · Result: Issue is resolved

Whirlpool dryer (LGR7646JQ0) — Massillon, OH

Reported: The customer heard a loud snap from their dryer and while the motor still runs it doesn’t tumble the clothes. Their guess was that whatever connects the motor to the clothes tumbler had broken or become disconnected.

Diagnosis: We opened up the Whirlpool dryer and found exactly what the customer suspected — a broken belt. When the drive belt snaps, the motor continues running but can’t transfer power to rotate the drum, leaving clothes sitting motionless inside.

Repair: Work: Installed repair kit with new rollers, idler pulley, and belt. Reconnected dryer vent. · Parts: 4392065-REPAIR-DYR — repair kit with new rollers, idler pulley, and belt · Result: Dryer drum now tumbles properly and motor operates smoothly

Whirlpool dryer (WED94HEAW1) — Massillon, OH

Reported: The customer called because their Whirlpool dryer drum was making very loud noise. This type of sudden noise change typically indicates something has gotten into the blower housing or a component has failed.

Diagnosis: During our inspection, we found a part caught in the blower that was causing the initial noise. We also discovered the outer lint grille was warped, preventing the lint trap from seating all the way. After removing the obstruction and cleaning out accumulated lint, we ran the dryer and found it was still making noise due to the blower wheel being broken.

Repair: Work: Removed part caught in blower, cleaned out lint, ordered and installed new grille and blower wheel · Parts: W11125442 outer grille, WPW10211915 blower wheel · Result: Dryer now operates quietly with proper lint trap seating

Whirlpool Refrigerator; dishwasher (DU840SWPSO) — Massillon, OH

Reported: The customer reported ice buildup in freezer door and can’t close the latch inside the dishwasher. They were working with a home warranty company for the repairs.

Diagnosis: The damper hinge assembly on the fridge ice dispenser was broken. On the dishwasher, the soap dispenser latch was broken. I also found that the rinse aid dispenser looked like the previous owner had filled the rinse aid with dish soap.

Repair: Work: Replaced the latch and cleaned out the rinse aid dispenser · Parts: 676413-LATCH KIT · Result: The dishwasher soap dispenser now closes properly

Samsung refrigerator (RF4287HARS) — Massillon, OH

Reported: The customer reported that the top refrigerator will not cool below 60, error code 20. This temperature issue meant food wasn’t staying properly chilled in the main compartment.

Diagnosis: We found a plugged defrost drain in the back of the fridge blocking proper drainage. The defrost drain probe also needed updating to the current specification to prevent future drainage issues and temperature control problems.

Repair: Work: Cleared plugged defrost drain in the back of the fridge and installed updated defrost drain probe · Parts: DA61-06796A — Samsung fridge heat probe-defrost · Result: Error code cleared and proper cooling restored to refrigerator compartment

Samsung dryer (DV350AEW/XAA 03) — Massillon, OH

Reported: The customer reported their Samsung dryer was not heating up and drying clothing efficiently. They had attempted to clean out the lint trap as best as they could, but the dryer continued to run cold cycles without properly drying clothes.

Diagnosis: Testing revealed the dryer heat element had failed completely. During our inspection, we also found the idler pulley needed replacement to ensure proper belt tension and smooth operation.

Repair: Work: Replaced the failed heating element and idler pulley · Parts: DC97-14486A — Assembly Duct Heater, DC93-00634A — Idler Pulley · Result: Everything is working properly with full heat restoration

Samsung dryer — Massillon, OH

Reported: The customer reported that their dryer doesn’t heat. The unit would run through cycles but clothes came out still wet and cold, indicating no heat generation during operation.

Diagnosis: Our inspection found that the heat element had failed completely. This is a common failure point in Samsung dryers, and when it goes out, the dryer will tumble but produce no heat whatsoever.

Repair: Work: Replaced the failed heat element and idler pulley · Parts: DC97-14486A (Assembly Duct Heater), DC93-00634A (Idler Pulley) · Result: Issue is resolved — dryer now heats properly

Whirlpool washer — Minerva, OH

Reported: The customer reported that every time they tried to use the washer it would freeze up and all the lights would come on with nothing happening. This was a coin-operated top load washer that had been in use for less than a year at a rental duplex with a new tenant.

Diagnosis: The wash basin next to the washer had a plugged drain. When the washing machine drained water out, it backed up into the sink and then siphoned back into the washing machine. This extra weight of water around the drum could definitely cause adverse reactions in the way the washing machine operates. The computer wasn’t showing any other problems, but the sink was full of water.

Repair: Work: Filled and drained washer one time to test operation · Parts: None — plumbing issue identified · Result: Recommended resolving sink drain before further testing

Whirlpool dishwasher (WDT720PADM2) — Minerva, OH

Reported: The dishwasher fills with water but won’t wash. It seems that there is water pumping but the spray arms won’t move. The unit is approximately 4 years old.

Diagnosis: The circulation pump had failed. This is a common issue with these models.

Repair: Work: Replaced the circulation pump · Parts: WPW10671941 — PUMP MOTOR · Result: The dishwasher is operating correctly

Frigidaire fridge (FFHB2750TE3) — Minerva, OH

Reported: The ice maker was not working in this Frigidaire refrigerator. The customer noticed no ice production and called for service.

Diagnosis: The ice maker supply line was frozen where it passes over the ice maker in the fresh food compartment lining. This is a common issue with this model configuration.

Repair: Work: Wrapped supply line with foil tape, defrosted the line and reinstalled it · Parts: None required · Result: Ice maker restored to full operation

JennAir oven/stove (JJW9627CAW) — Minerva, OH

Reported: The customer reported that their JennAir double wall oven’s top convection oven was not heating. They had already attempted to fix it by replacing the heat element, but this repair didn’t resolve the issue.

Diagnosis: After testing the unit, we determined that the control board had failed. Unfortunately, this particular control board is no longer available as a replacement part from JennAir, making a standard repair impossible with new factory parts.

Repair: Work: Diagnosed failed control board · Parts: No parts were installed · Result: Recommended third-party control board repair service as the only viable option

Admiral refrigerator — Minerva, OH

Reported: The customer reported that refrigerators were not keep things cold in the freezer. This affected both their kitchen unit and a second Admiral refrigerator in the garage.

Diagnosis: The kitchen fridge showed low freon symptoms, indicating a refrigerant leak that would require significant repair investment. The garage fridge wasn’t cooling well in the freezer compartment, though all basic components appeared to be functioning correctly. The garage unit’s performance issues were less definitive, requiring monitoring over several days.

Repair: Work: Diagnostic evaluation of both units · Parts: No parts used · Result: Kitchen unit diagnosed with refrigerant leak; garage unit monitored for performance

Admiral dryer (WED6600VW0) — North Canton, OH

Reported: The customer reported their Admiral dryer turns on but won’t spin. The unit would power up normally, but the drum remained stationary during operation.

Diagnosis: Testing revealed the main control board was no longer sending proper signals to engage the drum motor. While the dryer appeared to function normally from a power standpoint, the failed control board prevented the spinning cycle from initiating.

Repair: Work: Replaced the main control board · Parts: WPW10111616 — main control board · Result: Dryer operates normally with proper drum rotation

Admiral refrigerator (ABB1924BRM00) — North Canton, OH

Reported: The customer called because their Admiral refrigerator was not cooling. Food was spoiling and the refrigerator compartment wasn’t maintaining proper temperature.

Diagnosis: Upon inspection, we found the refrigerator was not defrosting. When the defrost cycle fails, ice builds up on the evaporator coils, blocking airflow and preventing proper cooling throughout the unit.

Repair: Work: Replaced control board and defrosted evaporator · Parts: WPW10503278 — control board · Result: Refrigerator resumed normal cooling operation

Whirlpool washer (Cabrio WTW8900BC0) — North Canton, OH

Reported: The customer complained of a bad bearing creating a loud spin cycle. This Whirlpool Cabrio model was generating significant noise during the final spin phase of wash cycles.

Diagnosis: Inspection revealed worn drum bearings causing the excessive noise during spin cycles. The bearings had deteriorated to the point where they could no longer support smooth drum rotation, resulting in the loud operation the customer experienced.

Repair: Work: Replaced the drum bearings · Parts: W10435302 — drum bearing assembly · Result: Operation is normal

Kenmore oven/stove (79095200100) — North Canton, OH

Reported: The customer reported their oven was beeping and flashing F1 and needed repair. This F1 error code indicates a control board malfunction that prevents the oven from operating properly.

Diagnosis: Our diagnostic confirmed the control board was faulty. The F1 error code on Kenmore ovens typically points to internal control board failure, which requires complete replacement of the electronic control unit.

Repair: Work: Replaced the control board · Parts: 316207522-CLOCK — control board · Result: Issue is resolved

LG washer (WM3360HVCA) — North Jackson, OH

Reported: The customer reported that the springs or shocks that hold the drum up broke. This typically causes the washer drum to bounce excessively or sit lower than normal during operation.

Diagnosis: Upon inspection, we found the frame on the washer cabinet was broken. This structural damage was the root cause affecting the drum suspension system, making it more than just a simple spring replacement.

Repair: Work: Suspended the spring again as a temporary measure · Parts: No parts used · Result: Temporary fix completed, but won’t last due to cabinet frame damage

Admiral dishwasher (GDF620HGJ5BB) — Salem, OH

Reported: The dishwasher just stopped working one day. A local repair man came over, jiggled it, it turned back on and he said it was fixed. Two weeks later it just stopped working again. The customer believed the issue was electrical as the unit was a newer model and had been used very little.

Diagnosis: The incoming power connections were loose. This explained why the previous jiggling repair worked temporarily — the movement briefly restored contact, but the connections loosened again over time.

Repair: Work: Reconnected the loose incoming power connections · Parts: None required · Result: The dishwasher is operating correctly

Whirlpool washer (Cabrio WTW8040DW0) — Uniontown, OH

Reported: The agitator stripped out and came off the washer during operation. This left the wash basket spinning without the agitator’s cleaning action, making the washer essentially useless for proper cleaning.

Diagnosis: Upon inspection, we found that the transmission shaft was worn. This wear allowed the agitator to strip out from its mounting point and detach from the drive mechanism.

Repair: Work: Replaced the agitator and installed it with loctite · Parts: W10775188 — washplate · Result: Agitator secured and washer restored to normal operation

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