Appliance Repairs — Week of September 1, 2025 | Stark County, OH

Samsung oven/stove (NX58H9500WS) — Akron, OH

Reported: The customer reported that their oven was starting to lose temperature as they baked and was not holding set temperature. They mentioned we had replaced a thermostat previously, but the temperature control issues had returned.

Diagnosis: Upon inspection, we found the ignitor had failed. Since we had replaced this part earlier in the year, this repair fell under our warranty coverage.

Repair: Work: Replaced the failed ignitor under warranty · Parts: DG94-00520A — Assembly Hot Surface · Result: Oven preheated in approximately 7.5 minutes and maintained proper temperature

Kenmore dryer (70 series) — Akron, OH

Reported: The customer reported they need a drive belt for their Kenmore dryer. The belt had broken on the dryer, preventing the drum from turning during operation.

Diagnosis: Upon inspection, we confirmed the belt had broken on the dryer. We also identified that the pulley and support pulleys needed replacement, and the gas valve coil packs could benefit from renewal while the unit was apart.

Repair: Work: Replaced the belt, pulley and support pulleys, and installed new gas valve coil packs · Parts: 279834-COIL-VALVE, 4392065-REPAIR-DYR · Result: Dryer drum operates properly with reliable gas valve function

Whirlpool washer (WTW8000BW0) — Alliance, OH

Reported: The customer reported that their washer was making loud knocking noise during cycles and it was extremely loud during spin and drain. These symptoms typically indicate bearing failure, where the drum can no longer rotate smoothly within the tub assembly.

Diagnosis: Upon inspection, we confirmed the bearings had failed completely. When washer bearings deteriorate, they create increasingly loud noises as metal components grind against each other without proper lubrication and support.

Repair: Work: Replaced the bearings on the washer · Parts: W10435302 — bearing assembly · Result: Issue is resolved

Samsung Washer; dryer (Dv45h7000ewa2) — Alliance, OH

Reported: The dryer worked perfectly, the customer put clothes in and ran it for 40 minutes, came down to get and fold the clothes when the Levi’s were a little damp. When they turned it on, lights came on but it wouldn’t start. They changed cycles to see if that was the issue but it still didn’t start.

Diagnosis: We found the idler pulley had failed. The heat element looked good, but the exhaust vent was moderately plugged and needed cleaning. The plastic venting was not up to code and posed a fire hazard as currently routed.

Repair: Work: Replaced the idler pulley · Parts: DC93-00634A — idler pulley · Result: Dryer restored to full operation

Samsung dryer (DV40J3000E(G) — Alliance, OH

Reported: The customer reported their dryer runs but won’t spin. The motor would start and operate normally, but the drum remained stationary, preventing clothes from tumbling and drying properly.

Diagnosis: The idler pulley had broken. This small but critical component maintains proper tension on the drive belt that turns the drum. When it fails, the belt loses tension and can no longer transfer power from the motor to the drum assembly.

Repair: Work: Replaced the broken idler pulley · Parts: DC93-00634A — idler pulley · Result: The dryer is operating correctly

LG washer (WM2487HRMA) — Alliance, OH

Reported: The customer reported their washer stopped mid cycle, with water lying in the bottom of the machine. Won’t restart, won’t run a spin cycle.

Diagnosis: The drain pump had failed, preventing the washer from removing water from the tub. This is why water was sitting in the bottom and the machine couldn’t complete its cycle or restart properly.

Repair: Work: Replaced the drain pump · Parts: 4681EA2001T — Motor assembly (drain pump) · Result: Washer is good to go

LG washer (WM3488HW) — Alliance, OH

Reported: The customer reported their washer was not draining and no longer working. The unit would run through cycles but water remained standing in the drum, leaving clothes soaking wet.

Diagnosis: Testing the LG WM3488HW revealed a failed drain pump motor assembly. The pump was no longer able to expel water from the wash tub, causing the drainage failure and rendering the washer inoperable.

Repair: Work: Replaced the drain pump · Parts: 4681EA2001T — Motor Assembly (drain pump) · Result: Washer now drains properly and completes full wash cycles

Kenmore dryer (110.85091401) — Alliance, OH

Reported: The customer reported that the light comes on, but control panel doesn’t light up or respond. The dryer appeared to receive power but none of the cycle selections or start functions would activate.

Diagnosis: The control board had failed and is no longer available. Additionally, the breaker was tripped when I arrived, which may need to be replaced as well. With the control board discontinued and potential electrical issues, this unit was beyond economical repair.

Repair: Work: Diagnosed failed control board · Parts: No parts recorded · Result: Customers replacing unit due to unavailable parts

Maytag dishwasher (WU701) — Atwater, OH

Reported: The customer reported that the dishwasher runs but doesn’t drain. They suspected that the drain pump was smoked.

Diagnosis: Upon inspection, we found that the belt had broken on the dishwasher. This belt drives the drain pump, which explains why the unit would run through its cycles but fail to properly drain water.

Repair: Work: Customer will replace the belt · Parts: 6-9021150-BELT · Result: Belt replacement will restore proper drainage function

Admiral refrigerator (FFHS2311PFFA) — Beloit, OH

Reported: Return air chute was frozen de-iced 6/5/20. Worked until 8/10/20. Same happened again. Talked w/tech. Used hairdryer. Freezer side seems okay and is not frosting up but fridge side is not cooling.

Diagnosis: The damper assembly had failed. This caused the return air on the fridge to frost over.

Repair: Work: I replaced the damper and cleared the air passage · Parts: 242303001 — damper assembly · Result: Issue is resolved

Whirlpool dishwasher (WDTA50SAHW0) — Bolivar, OH

Reported: The dishwasher doesn’t work — it makes noise but then never starts the cleaning cycle. The homeowner had already attempted a repair by replacing the inlet on the front left corner, but this didn’t resolve the issue. The unit is only a year old.

Diagnosis: Upon inspection, we found that the dishwasher circulation had failed. Given the age of the unit and the nature of the failure, this was clearly a manufacturing defect rather than normal wear.

Repair: Work: Diagnosis and warranty claim submission · Parts: None — warranty case · Result: Unit qualified for factory warranty repair by Whirlpool

LG washer (WM3170CW) — Canton, OH

Reported: The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it with a moving blanket and shrink wrapped it for protection.

Diagnosis: The washer may have been damaged while the customer moved it from the laundry room to the living room before the moving company arrived. During transport, the door became misaligned, causing the leak issue.

Repair: Work: Tweaked the door back into proper alignment · Parts: No parts needed · Result: Advised customer to try it but not run it unattended at first

LG dryer (DLEX5170W) — Canton, OH

Reported: The customer reported their LG dryer just blows cold air. The unit was running through cycles but producing no heat, leaving clothes damp after full dry cycles.

Diagnosis: Testing revealed the heat element assembly had burned out completely. Additionally, the dryer vent was quite obstructed with accumulated lint, which likely contributed to the heating element failure by causing the system to overheat and cycle off prematurely.

Repair: Work: Replaced the heat element assembly and gasket on the front of the drum, cleaned and brushed the vent system · Parts: 5301EL1001S heater assembly, 4036EL3001A gasket, 6931EL3001F thermostat · Result: Dryer is good to go with proper heating restored

Admiral refrigerator (FGHB2866PFDA) — Canton, OH

Reported: The customer reported their Admiral refrigerator’s ice maker was not making cubes but making large pieces of ice instead. This typically indicates issues with the ice formation cycle or water delivery system components.

Diagnosis: Upon inspection, we found the ice maker assembly itself was malfunctioning, along with compromised air flow components and water supply issues that were preventing proper ice cube formation and causing the irregular ice pieces.

Repair: Work: Installed a new ice maker, air handler kit and new ice maker water supply line · Parts: 243297609 — Ice Maker, 5303918784 — Air Handler Housing, 241920106 — Fill Tube Kit · Result: Ice maker now produces properly formed ice cubes

Kenmore washer (110.21102013) — Canton, OH

Reported: According to the customer’s brother, the washer makes a noise, bounces and sometimes shuts off during the cycle. His neighbor and his house manager both say it is not due to an unbalanced load.

Diagnosis: The combination of noise, bouncing, and mid-cycle shutoffs pointed to mechanical failure in the washer’s drive system and suspension. When the transmission starts failing, it creates noise and can cause the control board to shut down the cycle for protection. Failed suspension rods allow excessive movement during the spin cycle, causing the bouncing behavior.

Repair: Work: Replaced the transmission and suspension rods · Parts: W11454741 — Gearcase (transmission), W10780048 — Suspension rods · Result: Machine successfully passed auto test without generating any errors

Frigidaire Refrigerator; not listed (FGHB2866PF3) — Canton, OH

Reported: The freezer seemed to be working fine, but the refrigerator compartment was holding temperatures between 50-60 degrees instead of the normal 37 degrees. The ice maker was working only sporadically. Additionally, the garbage disposal in the large kitchen island wouldn’t turn on when the button was pushed.

Diagnosis: The warm refrigerator temperatures pointed to a defrost system issue preventing proper cooling cycles. The intermittent ice maker operation indicated problems with the air handler housing system. The disposal was a separate electrical issue requiring complete replacement.

Repair: Work: Replaced defrost thermostat and air handler kit on ice maker, installed new disposal · Parts: 242046001 defrost thermostat, 5303918784 air handler housing, 241920106 fill tube kit, 1/2 hp garbage disposal · Result: Refrigerator returned to proper 37-degree temperatures, ice maker functioning consistently, disposal operating normally

Kenmore refrigerator — Carrollton, OH

Reported: The customer reported that the doors were not sealing properly on their Kenmore French door refrigerator. This type of sealing issue can lead to temperature fluctuations and higher energy bills.

Diagnosis: Upon inspection, we discovered that the basket in the freezer drawer had become dislodged and was dragging. This prevented the drawer from closing properly, which in turn affected the overall door seal of the refrigerator.

Repair: Work: Repositioned the dislodged freezer basket · Parts: None required · Result: Drawer now closes properly, restoring proper door seal

Kenmore dishwasher (665.13269K114) — Carrollton, OH

Reported: The customer reported their dishwasher was not washing well. Dishes were coming out dirty even after complete wash cycles.

Diagnosis: Basic machine functions were operating normally during our inspection. The machine may have had an error code that was preventing it from using the heat circuit, which would impact cleaning performance.

Repair: Work: Cleared potential error code affecting heat circuit operation · Parts: No parts recorded · Result: Machine functions restored to normal operation

Maytag dryer (SE7800) — Carrollton, OH

Reported: The customer reported a rumbling type noise when starting the dryer and when opening the door to start it. They suspected the drum might be the issue. The dryer was heating fine and was a stackable unit located in a closet.

Diagnosis: Upon inspection, we identified the source of the rumbling noise. The blower wheel was causing the issue, creating the noise during startup and door operation cycles.

Repair: Work: Replaced the blower wheel · Parts: Y303836 — blower wheel · Result: Issue is resolved and operation is normal

Frigidaire refrigerator (Frt18g4awa) — East Canton, OH

Reported: The customer reported their refrigerator was running and cold won’t shut off. The unit was maintaining cold temperatures but the compressor wouldn’t cycle off as it should during normal operation.

Diagnosis: The cold control had failed on the refrigerator. This temperature control component is responsible for sensing when the refrigerator has reached the set temperature and signaling the compressor to shut off.

Repair: Work: Shipped replacement cold control directly to customer for installation · Parts: 241537103 — temperature control · Result: Part scheduled to arrive by end of day Wednesday for customer installation

Heartland oven/stove (Not sure) — Homeworth, OH

Reported: The customer reported that the oven cooking doesn’t work and 2 burners were not working. This left them with limited cooking options on what should have been a fully functional range.

Diagnosis: A power outage had caused the clock to reset. Heartland stoves will not operate oven as long as the clock time is not set. The left two burners were not powering on because the self clean door lock was partially activated.

Repair: Work: Reset the clock time and resolved the self clean door lock issue · Parts: No parts needed · Result: The stove is functioning properly after resolving these two issues

Samsung dryer — Kent, OH

Reported: The customer reported their Samsung dryer was not spinning. The unit would start and run through cycles, but the drum remained stationary while the motor operated.

Diagnosis: We found the drive belt had broken and the idler pulley showed signs of wear that contributed to the belt failure. When the belt breaks, the drum loses connection to the motor and cannot rotate.

Repair: Work: Replaced the belt and idler pulley · Parts: ER6602-001655 belt, DC93-00634A idler pulley · Result: Drum spins properly through all cycles

Maytag dishwasher (MDB6769AWQ1) — Louisville, OH

Reported: The customer reported their dishwasher had a blinking panel and stopped working. The unit was completely non-functional despite power being supplied to the appliance.

Diagnosis: Upon inspection, we determined the dishwasher needs a new UI control board. However, this part is not available for the MDB6769AWQ1 model, making the repair impossible to complete.

Repair: Work: Diagnostic evaluation completed · Parts: None — required UI control board not available · Result: Repair not possible due to parts availability

Admiral washe — Magnolia, OH

Reported: Several machines in the laundromat needed repaired. This included a washer that would not spin, coin mechanism problems on the right-hand triple load washer, door latch issues on the left-hand triple load, and a dryer with a missing window plus coin counting problems.

Diagnosis: Multiple mechanical failures across the commercial equipment. The non-spinning washer had loose framing screws, the coin mechanisms needed replacement or wire reconnection, the door latch required adjustment, and the dryer window needed installation.

Repair: Work: Removed a handful of framing screws from washer near entry that would not spin. Changed coin mechanism on rh triple load. Readjusted door latch on lh triple load. Installed window in dryer and reattached coin mechanisms wire on the dryer that would not count coins. · Parts: 9021-001-010-Dexter Coin Mechanism · Result: All machines restored to proper operation

Dometic refrigerator (RM135OMIMX) — Malvern, OH

Reported: The customer called because their Dometic refrigerator won’t get cold and slowly keeps warming up. The unit was gradually losing its ability to maintain proper refrigeration temperatures.

Diagnosis: We found the ventilation fans on the rear of the refrigerator had failed. These fans are critical for proper heat dissipation in absorption refrigerators like this Dometic model. We also discovered the vent baffle had become detached.

Repair: Work: Replaced both ventilation fans on the rear of the refrigerator and reattached the vent baffle · Parts: PF92251B1-000U-A99 — two axial ventilation fans (92x25mm, 12VDC) · Result: The repair did not resolve the cooling issue

Admiral washer (Cfwh7300rw0) — Massillon, OH

Reported: The customer reported that the washer will not complete a cycle and they had been using it on bulk only for a long time, but recently none of the cycles will complete. It starts and then stops for no reason, sometimes stopping before the clothes even get wet and other times when the clothes are soaking wet but no spin cycle has run. The newest issue was that the washer thinks the door is not locked based on the lights that are blinking.

Diagnosis: The machine displayed error code E48, which means the console control board thinks the door PTC circuit is closed. This error prevents the washer from operating properly because the control board believes the door isn’t securely latched, triggering safety protocols that halt the wash cycle at various stages.

Repair: Work: Replaced door lock/latch assembly · Parts: 131763256 — Door Lock/Switch Assembly · Result: Machine is operating correctly

Kenmore washer (11042932200) — Minerva, OH

Reported: The customer reported their Kenmore washer was leaking water. Water leaks can cause significant damage to flooring and surrounding areas if not addressed promptly.

Diagnosis: During our inspection, we found a small leak on the door boot. The door boot is the rubber seal that connects the washer drum to the front door, preventing water from escaping during the wash cycle.

Repair: Work: Inspection and leak assessment · Parts: No parts were needed at this time · Result: Customer advised of leak location and potential future repair needs

Samsung Washer; dishwasher (DW7933LRASR/AA-01 and Cabrio WTW8540BW0) — Minerva, OH

Reported: The washing machine was giving an error message uL as saying that the load is out of balance, but it does this on every load that the customer tried to wash. They had maneuvered the clothes around in different positions, but no change. The dishwasher was making a really bad grinding noise when it was running, but the last time they ran it, it made a loud squeal noise and now smells as if it is smoking when it is running.

Diagnosis: The washer’s bearing assembly had failed, causing the drum to be unable to balance properly regardless of load arrangement. On the dishwasher, the circulation pump assembly had worn out, creating the grinding noises and eventually the burning smell from the motor overworking.

Repair: Work: Replaced the bearing assembly on the washer and the circulation pump assembly on the dishwasher · Parts: W10435302 bearing assembly (washer), DD94-01025A sump assembly (dishwasher) · Result: Both appliances returned to normal operation

Maytag fridge (MFI2269VEQ5) — Minerva, OH

Reported: The customer reported their icemaker quit again. This was a repeat failure on this Maytag MFI2269VEQ5 refrigerator.

Diagnosis: Testing revealed the ice maker assembly had failed and was no longer functioning. The unit required replacement to restore ice production.

Repair: Work: Installed a new ice maker · Parts: W10882923 — icemaker · Result: Verified proper operation and fill of ice maker

Samsung dryer (DV45H6300GG/A3) — N Canton, OH

Reported: The customer reported their dryer was making a humming noise and thought it might be the blower wheel causing the issue.

Diagnosis: Upon inspection, we confirmed the dryer blower wheel was caught, which was creating the humming sound the customer heard.

Repair: Work: Spinning the drum backwards resolved the issue · Parts: No parts needed · Result: The dryer appears to be working properly now

Kenmore washer (796.41372211) — North Canton, OH

Reported: The customer called because their washer will not drain. They also reported that the drain pump sounds terrible during the drain cycle.

Diagnosis: We accessed the drain pump and found the impeller had broken off of the drain pump. Without the impeller intact, the pump couldn’t create the necessary flow to remove water from the tub, leaving clothes sitting in standing water.

Repair: Work: Installed a new drain pump motor assembly · Parts: 4681EA2001T — Motor assembly · Result: After installing the new pump, the washer is operating correctly

Samsung dishwasher (DW80J3020US/AA) — North Canton, OH

Reported: The dishwasher seemed to run for 5-10 minutes, then beeps and flashes lights for Auto and Heavy at the same time on the control panel. The customer tried cleaning out the drain area in the bottom of the machine and resetting the breaker, but the same problem occurred when trying to run the machine afterward. When the machine seemed to be running, some amount of water was draining because the drain hose under the sink would be warm to the touch with water running through it and the kitchen sink making gurgle sounds.

Diagnosis: We identified a failed case break assembly. This is a common issue with this Samsung model. The case break assembly monitors water flow and drainage, and when it fails, the dishwasher prematurely terminates the cycle with the flashing light pattern the customer described.

Repair: Work: Replaced case break and cleaned out hose from case break assembly to the dishwasher sump · Parts: DD82-01373A-CH SET-CASE BRAKE, LAB-REPAIR APPLIANCE · Result: Dishwasher completed full cycles without error codes or premature termination

Frigidaire refrigerator (FFHS2622MSYA) — North Canton, OH

Reported: The customer reported that the ice machine doesn’t work. The refrigerator was running normally otherwise, but no ice production was occurring despite the unit being connected to water.

Diagnosis: Our inspection of the Frigidaire FFHS2622MSYA revealed failures in the ice maker assembly, water valve system, and ice storage bucket. Multiple components in the ice production chain had stopped functioning, requiring comprehensive replacement to restore operation.

Repair: Work: Replaced ice maker, valve and ice bucket · Parts: 241798231 ice maker radius, 242252702 valve solenoid triple, 241734001 container ice bucket · Result: Ice machine restored to full operation with proper water flow and ice production

Samsung dryer (DV42H5200EW/A3) — North Canton, OH

Reported: The customer reported their 4-year-old dryer stopped working while drying. The unit would turn on but did nothing when you press start, with no error code displaying.

Diagnosis: Testing revealed the idler pulley and heat element had both failed, preventing the dryer from starting its cycle and generating heat properly.

Repair: Work: Replaced the idler pulley and the heat element · Parts: DC97-14486A Assembly duct heater, DC93-00634A Idler pulley · Result: Dryer is operating correctly

LG washer (WT5001CW) — North Canton, OH

Reported: The customer reported their LG washer was leaking water out of the bottom with no noise accompanying the leak.

Diagnosis: Our inspection revealed the top of the washer had rusted out and the bleach dispenser would not stay on. The extent of the rust damage made this unit beyond economical repair.

Repair: Work: Diagnosis and assessment · Parts: No parts were used · Result: Customer decided to purchase a new washer

Frigidaire refrigerator (FRT22IRSHK4) — North Canton, OH

Reported: The freezer gasket may need replaced. The freezer is causing a lot of ice/frost build up throughout the compartment.

Diagnosis: Freezer door gasket is worn out. The deteriorated seal allows warm air to enter the freezer compartment, creating excessive frost and ice formation.

Repair: Work: Confirmed gasket failure and checked part availability · Parts: None — gasket is no longer available · Result: Informed customer of discontinued part status

Magic chef refrigerator (CTB1925DRW) — Salem, OH

Reported: The customer reported their Magic Chef refrigerator was not cooling well. Some frost was present on the freezer back panel, though the fan was running normally.

Diagnosis: The defrost thermostat had failed, preventing the refrigerator from completing proper defrost cycles. This caused frost buildup on the back panel and reduced cooling efficiency throughout the unit.

Repair: Work: Replaced the defrost thermostat · Parts: WR50X55-THERMO PKG — defrost thermostat · Result: Refrigerator restored to proper cooling operation

GE refrigerator (GYE22KMHFES) — Salineville, OH

Reported: The customer reported their fridge quit cooling after a power surge. The refrigerator was running but not maintaining proper temperatures in either the fresh food or freezer compartments.

Diagnosis: Our inspection revealed the evaporator fan assembly had been damaged by the electrical surge. This fan is critical for circulating cold air throughout the refrigerator, and without it functioning properly, the unit cannot maintain cooling.

Repair: Work: Replaced the evaporator fan assembly · Parts: WR60X26866 — DC evaporator fan assembly · Result: Issue is resolved

Samsung dryer (DV45H7000EW/A2) — Uniontown, OH

Reported: The customer reported their Samsung dryer runs but won’t heat. They suspected the heat element needed replacement based on the symptoms they observed.

Diagnosis: Testing confirmed the heating element had failed and was not producing heat. During inspection, we also found the idler pulley and left rear support roller showed wear that warranted replacement to prevent future breakdown. The dryer vent tested as clear, ruling out airflow restriction as a contributing factor.

Repair: Work: Replaced the heat element, idler pulley and left rear support roller · Parts: DC97-14486A assembly duct heater, DC93-00634A idler pulley, DE7523 drum roller · Result: Dryer vent tests as clear and unit heating properly

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