Appliance Repairs — Week of October 20, 2025 | Stark County, OH

GE range (JB256DM1WW) — Akron, OH

Reported: The customer reported that their stove won’t turn off unless they unplug it. This is a clear indication of a control system malfunction that poses both safety and energy efficiency concerns.

Diagnosis: Testing revealed the main control board was malfunctioning, preventing the range from properly cycling off when commanded. The control board is the electronic brain of the range, managing all heating elements and timing functions.

Repair: Work: Replaced the main control board · Parts: WB27X29091 — Range oven control board · Result: Good to go. Preheated in 8 minutes and 15 seconds

Maytag oven/stove (MEW5630DDB) — Akron, OH

Reported: The customer reported that the keypad was not responding on their Maytag oven. This meant they couldn’t set cooking temperatures, times, or access any of the oven’s electronic functions.

Diagnosis: Upon inspection, we found that the TouchPad on the oven had failed. This is the electronic control interface that allows users to operate the oven’s various functions and settings.

Repair: Work: Due to the cost of the part, the customer decided to purchase a replacement oven instead · Result: We scheduled installation of the new appliance for approximately one week later

LG dryer (DLE7177RM) — Alliance, OH

Reported: The customer reported their LG dryer’s start button sticks and doesn’t turn on. The unit appeared completely unresponsive when the power button was pressed.

Diagnosis: Our inspection revealed the power button was stuck in position. This mechanical issue prevented the dryer from receiving the start signal and beginning its cycle.

Repair: Work: Loosened the stuck power button · Parts: None required · Result: Dryer is operating correctly

Samsung range (NX58J7750SS) — Alliance, OH

Reported: The customer contacted us because their double oven and only half of stove would heat up after using the self clean feature. This is a common issue with ranges after intensive cleaning cycles, as the high temperatures can stress ignition components.

Diagnosis: After examining the Samsung NX58J7750SS, we identified that the lower bake igniter had failed. The self-clean cycle’s extreme heat likely caused the igniter to weaken and stop functioning properly, preventing the lower oven from lighting.

Repair: Work: Replaced the lower bake igniter · Parts: DG94-01012A — Assembly Hot Surface · Result: Oven lit in 25 seconds and preheated lower oven in 8 minutes

LG washer (WM3670HVA) — Alliance, OH

Reported: The customer reported heavy leaking out the front of the washer while in wash cycle. The filter had been checked and was clean, leading to suspicion of a bad seal or some other issue causing the leak.

Diagnosis: Upon inspection, we found that the hose had come off the pressure switch in the back of the washing machine compartment. This disconnection caused the washer to overflow. Additionally, there was water leaking out the bottom of the front of the door due to cat hair and lint buildup on the door seal.

Repair: Work: Replaced the hose and cleaned cat hair and lint off the door seal · Parts: LAB-REPAIR APPLIANCE · Result: The washer is operating and cycling correctly with normal operation restored

Samsung dryer (DV40J3000EW/A2-00) — Alliance, OH

Reported: The customer reported their dryer would power up but would not run when the start button is pushed. All panel lights and displays worked, but pressing start produced no response from the drum or motor.

Diagnosis: Upon inspection, we discovered the motor was jammed with lint or some other obstruction. This blockage prevented the motor from turning when the start cycle was initiated, even though the control board was receiving and processing the start command properly.

Repair: Work: Freed the jammed motor from lint obstruction · Parts: DC61-02610A — Case Filter-Up (lint screen cover) · Result: After freeing the motor, operation returned to normal

Kenmore dryer (417.88042700) — Alliance, OH

Reported: The customer reported that their dryer worked before buying and they actually saw it turn on and spin. Once it was home they realized it was a 3 prong and needed a 4 prong, so they bought the cord they needed and switched it out to match the outlet. After the cord change, the dryer won’t do anything — no light when the door opens, nothing. Their current detector was picking up major signals in the outlet, the cord, and where the cord connects to the dryer.

Diagnosis: The outlet in the home was a four prong outlet but it was wired with a three wire conductor. This mismatch between the outlet configuration and the actual wiring created the electrical issues the homeowner detected.

Repair: Work: Diagnosed wiring mismatch between outlet and conductor · Parts: None — electrical wiring issue · Result: Identified two possible solutions for proper electrical connection

LG washer (WM0001HTMA) — Beloit, OH

Reported: The washer was leaking when running. The former owner had already indicated that the door seal needed to be replaced.

Diagnosis: Upon inspection, we found hair buildup around the door area and confirmed that the door boot required replacement. The accumulation of debris had compromised the seal’s effectiveness, allowing water to escape during operation.

Repair: Work: Cleaned hair from door and replaced the door boot · Parts: 4986ER0004G — Door boot gasket · Result: Washer tested with no leaks during operation

Bosch dishwasher (SHE65T55UC/02) — Beloit, OH

Reported: The customer reported they couldn’t get the dishwasher to run. It would turn on and the timer would run, but nothing else would happen — no water filling, no wash action, nothing.

Diagnosis: The dishwasher was used and had been improperly installed by a plumber. The unit was jammed against the supply hose and valve, kinking it off and preventing water flow. We also found screws through the bottom rear and top rear frame, fastening it to the floor and counter top. This unit is only supposed to be fastened through the OEM mounting clips into the front of the counter top or the face frame of the cabinets.

Repair: Work: Repositioned dishwasher to eliminate kinking of supply hose and valve; removed improper mounting screws from floor and countertop; properly secured unit using OEM mounting clips to front of countertop · Parts: None — installation correction only · Result: Dishwasher now fills with water and operates normally through all cycles

Whirlpool install washer and dryer (Duet) — Canal Fulton, OH

Reported: The customers had just moved to Canal Fulton from Kentucky and needed their existing washer and dryer unhooked so their front load washer and dryer could be installed in their place. They requested afternoon service with no specific date requirement.

Diagnosis: This was a straightforward appliance swap — removing the old units and properly installing the new Whirlpool Duet front load washer and dryer set in the same location.

Repair: Work: Swapped and installed washer and dryer · Parts: No parts required · Result: Front load units properly installed and operational

LG dryer (DLEX2450R) — Canton, OH

Reported: The customer reported their LG dryer was not heating. The unit would run through its cycle but clothes came out still damp and cold, indicating no heat production during the drying process.

Diagnosis: Our inspection found the high limit thermal fuse had failed due to the exhaust fan being restricted by lint. Additionally, we discovered the previous repairman had taken the door switch with him, leaving the dryer inoperable on multiple levels.

Repair: Work: Replaced the door switch, thermal fuse and cleaned the exhaust fan · Parts: 6601EL3001A-SWITCH ASY, 6931EL3003D-THERMOSTAT · Result: The dryer is heating like normal

Frigidaire dishwasher (FFBD2411NS0A) — Canton, OH

Reported: The customer reported that when ran on the rinse cycle, water leaked all over floor. This type of leak typically indicates compromised door sealing components that can no longer maintain a watertight barrier during operation.

Diagnosis: Our examination found that the door shields and lower seal had deteriorated to the point where they could no longer prevent water from escaping during the dishwasher’s rinse cycle. These sealing components are critical for containing water within the wash chamber.

Repair: Work: Replaced the door shields and lower seal · Parts: 809006501 — gasket, 154701001 — splash shield kit · Result: Dishwasher now contains water properly during all cycles

Samsung refrigerator (RF22KREDBSG/AA) — Canton, OH

Reported: The customer reported the ice maker not working after defrosting it with a hair dryer. This aggressive defrosting method can damage sensitive electronic components and heating elements throughout the ice making system.

Diagnosis: Our inspection found that the hair dryer defrosting had compromised multiple critical components. The ice maker unit itself, main control board, and drain tube heater all showed signs of damage from the excessive heat exposure.

Repair: Work: Replaced the ice maker, main control board, drain tube heater and installed the Y-clip · Parts: DA82-02671A-A/S — ice maker, main control board, drain tube heater · Result: During reinstallation, customer accidentally knocked a wooden spacer under the fridge and sheared the water supply line

Kenmore refrigerator (253.70342413) — Canton, OH

Reported: The customer reported that their freezer door is coming open again. This was clearly a repeat issue where the door wouldn’t stay closed, compromising the freezer’s ability to maintain proper temperature.

Diagnosis: Upon inspection, we found the freezer door handle had become loose and needed to be properly refastened. The handle hardware was not securing the door mechanism correctly, allowing it to come open.

Repair: Work: Refastened the freezer door handle · Parts: 218755402 — screw set · Result: Freezer door now closes and seals properly

Kenmore washer (110.24642300) — Canton, OH

Reported: The customer reported that the button that is pushed down by the lid was broken and rusted. This safety switch prevents the washer from operating when the lid is open, but when it fails, the machine won’t start even with the lid closed.

Diagnosis: The lid switch assembly showed clear signs of corrosion and mechanical failure. The switch mechanism that detects lid closure was no longer functioning, leaving the washer unable to begin its cycle regardless of lid position.

Repair: Work: Replaced the lid switch · Parts: WP3949238 — lid switch · Result: Issue is resolved and operation of the washer is normal

LG washer (WM2487HRM) — Canton, OH

Reported: The customer reported that their LG washer possibly had a drain pump that was clogged or bad. The washer was having drainage issues that prevented normal operation.

Diagnosis: When we examined the washer, we confirmed the drain pump was noisy and not pumping water out like it should. The bearings and boot looked good, so the issue was isolated to the drain pump assembly.

Repair: Work: Replaced the drain pump · Parts: 4681EA2001T — Motor Assembly · Result: After replacing it, the washer is cycling normally

Samsung dryer (DV48H7400EW/A2) — Canton, OH

Reported: The customer reported their Samsung dryer spins but won’t heat. The unit would run through its cycle normally, but clothes came out cold and damp every time.

Diagnosis: We tested the heating element assembly and found it had burned out. This is the component responsible for generating the hot air that dries your clothes. When it fails, the dryer will still tumble and run through its cycles, but no heat is produced.

Repair: Work: Replaced the heat element assembly · Parts: DC97-14486A — Assembly Duct Heater · Result: Issue is resolved

JennAir oven/stove (JES8850BAS) — Canton, OH

Reported: The customer called because their JennAir oven had broil bake convect preheat not working on panel. The stove had clock and timer function only. When pressing these buttons, it would beep once, when pressing any of the other buttons, it would beep twice.

Diagnosis: The control panel was responding to some inputs but not others, with different beep patterns indicating the system was receiving commands but not processing cooking functions. This pointed to a control board communication issue that could potentially be resolved with a reset procedure.

Repair: Work: We unplugged the stove for a few minutes and reset it · Parts: None · Result: After resetting it, operation is normal

Kenmore washer (11026132410) — Canton, OH

Reported: The customer’s Kenmore washer was displaying an LF error code and wouldn’t fill with water. This prevented the wash cycle from starting properly, leaving the machine completely inoperable.

Diagnosis: Testing revealed the water valve had failed, which was preventing water from entering the machine. The LF error code indicates a Long Fill condition where the control board doesn’t detect proper water level changes within the expected timeframe.

Repair: Work: Replaced the water valve · Parts: W11220230 — water valve · Result: Issue is resolved and washer fills properly

Admiral oven/stove (EST307) — Canton, OH

Reported: The customer contacted us because their oven won’t heat up. When they turned on the bake function, the oven remained cold and wouldn’t reach the set temperature.

Diagnosis: The bake element had failed. This is the primary heating element responsible for oven baking functions, and when it burns out, the oven cannot generate heat for cooking.

Repair: Work: Replaced the failed bake element and checked the broil and surface elements for proper function · Parts: WP77001094 — bake element · Result: After replacing it, the oven is heating properly

Kenmore washer (110.23102311) — Canton, OH

Reported: The customer called because their washer stops at spin cycle. Will not spin, rinse or drain. The machine would fill with water but then quit when it came time to remove that water and spin the clothes dry.

Diagnosis: Opening up this Kenmore revealed multiple catastrophic failures. The drain pump was locked up, the tub was bent, and the transmission shaft was dropping out the bottom. When you see this combination of problems on an older machine, replacement becomes the only sensible option.

Repair: Work: Diagnostic evaluation revealed multiple major component failures · Parts: No parts recorded · Result: Machine deemed beyond economical repair

Samsung washer (WF393BTPAWR/A2) — Canton, OH

Reported: The customer found rubber trim molding pieces in their Samsung washer drum. These debris pieces were interfering with normal wash cycles and raised concerns about internal damage to the machine.

Diagnosis: The spin basket support spider was broken. This cast aluminum component connects the outer wash basket to the transmission shaft, and when it fails, pieces of the rubber seal and mounting components can break loose and appear in the drum.

Repair: Work: Diagnostic inspection only · Parts: None — customer opted for replacement · Result: Customer decided to replace the unit rather than repair

Kenmore Washer; dryer (110.29422800, 110.69422801) — Carrollton, OH

Reported: Water isn’t coming to the washer and the dryer keeps operating when you open the door. Two separate issues affecting both units in this Kenmore washer and dryer set.

Diagnosis: The door latch was bad on the dryer, preventing it from properly detecting when the door was opened. The cold water screen on the washing machine was blocked, restricting water flow to the washer.

Repair: Work: Installed a new door latch on the dryer and cleaned the cold water screen on the washing machine · Parts: WP3406105 — door switch · Result: Both machines are operating correctly

Zline oven/stove (RG30) — Carrollton, OH

Reported: The customer contacted us to replace the timer on their Zline oven. They had already sourced the new part from the manufacturer and needed professional installation.

Diagnosis: The existing timer unit had failed and required replacement with the manufacturer-supplied part. The customer had the correct replacement timer ready for installation.

Repair: Work: Installed a new timer supplied by the manufacturer · Parts: RA-137A Timer (3H02202AFA002) · Result: Oven timer functionality fully restored

GE refrigerator (ESS25LGNABB) — Carrollton, OH

Reported: The refrigerator was freezing product throughout the compartment. The digital readout displayed zero and would disappear when pressed. The customer suspected a thermostat issue was causing the temperature control problems.

Diagnosis: On the first visit, we replaced the damper assembly to address the temperature control issue. However, during a follow-up visit, we found the display was still acting erratically. After disassembling it, we discovered moisture buildup on the board was causing the digital readout problems.

Repair: Work: Replaced damper assembly and cleaned moisture from display board · Parts: WR49X10091 — Refrigerator Damper Assembly · Result: After cleaning the moisture buildup, the display is operating normally

Frigidaire dryer (FEZ831AS2) — East Canton, OH

Reported: The customer reported that the dryer runs but won’t spin. The unit would start and heat normally, but the drum remained stationary, preventing clothes from tumbling and drying properly.

Diagnosis: Testing revealed a faulty door lock switch along with worn drive components. The heating element had also failed, and the drum support system showed signs of wear that required a complete maintenance kit replacement.

Repair: Work: Replaced washer lid switch, heat element and maintenance kit on dryer. The maintenance kit includes the rear bearing, belt and tension pulley. · Parts: ES1800 door lock switch, 131475320 heater assembly, 5304457724 dryer preventive maintenance kit · Result: Dryer now spins properly and heats correctly through complete cycles

Frigidaire washer (LTF530DS1, LEQ332DS0) — East Rochester, OH

Reported: The water does not shut off and it over flows. The dryer is making a squeezing noise. Probably needs a new felt ring or belt.

Diagnosis: The washer’s water valve had failed, preventing it from properly stopping the water flow during fill cycles. On the dryer, inspection revealed worn components in the drum support system causing the squealing noise. The heat element looked good, but the maintenance kit components needed replacement.

Repair: Work: Replaced the water valve on the wash machine and installed the dryer maintenance kit on the dryer · Parts: 134190200 — Water valve 115V (washer), 5304457724 — Dryer preventive maintenance kit · Result: The dryer maintenance kit includes the idler pulley, the belt and bearing that suspends the rear of the drum

Admiral fireplace — East Sparta, OH

Reported: The customer reported that their gas fireplace won’t stay lit. This is a common issue with gas fireplaces that can prevent proper heating and operation.

Diagnosis: Our inspection revealed that the pilot lights on both fireplace heaters needed attention. The pilots required cleaning and relighting to function properly.

Repair: Work: Clean and relit pilot on 2 fireplace heaters · Parts: No parts necessary · Result: Operation is normal

Amana refrigerator (ARS2661BS) — Louisville, OH

Reported: The customer called about their Amana refrigerator’s ice maker broken. The unit was no longer producing ice, leaving the household without automatic ice production.

Diagnosis: Our inspection revealed the ice maker assembly had failed and required replacement. The existing unit could not be repaired and needed to be swapped out with a new factory ice maker.

Repair: Work: Installed new ice maker · Parts: D7824706Q — ice maker assembly · Result: Ice maker restored to full operation

Samsung washer (WA400PJHDWR/AA) — Louisville, OH

Reported: The customer reported their Samsung washer was not finishing the cycle. The machine would start but wouldn’t complete its washing program as expected.

Diagnosis: We found the screen was plugged on the cold water valve. This blockage was preventing proper water flow into the machine, which interfered with the washer’s ability to complete its programmed cycle.

Repair: Work: Cleared the screen on the cold water valve · Parts: None required · Result: After clearing the screen the washer seems to be operating correctly

Samsung dryer (DV330AEW/XAA. Ser# Y09454BZ305229K) — Louisville, OH

Reported: The customer reported that their dryer still runs but drum does not turn. They suspected the drum belt was broken and had scheduled service for 3PM on October 21st.

Diagnosis: Upon inspection, we confirmed the drum belt had failed, preventing the drum from rotating even though the motor was running. During our diagnostic process, we also discovered the idler pulley was worn and the heat element needed replacement to ensure proper drying performance.

Repair: Work: Replaced the belt, idler pulley and heat element · Parts: DC93-00634A idler pulley, ER6602-001655 belt, DC97-14486A assembly duct heater · Result: Dryer drum now rotates properly and heating system restored to full function

Daewoo refrigerator (111.73029711) — Louisville, OH

Reported: The customer reported that their fridge was not cooling while the freezer section continued to work normally. This type of cooling issue typically points to problems with the refrigerator’s cooling system components.

Diagnosis: Our technician confirmed the fridge was not cooling as reported. After thorough diagnosis of the Daewoo refrigerator’s cooling system, we identified the root cause of the cooling failure.

Repair: Work: Diagnostic evaluation completed · Parts: None — parts not available · Result: Repair not feasible due to parts availability

Kenmore dryer (11069812990) — Malvern, OH

Reported: The customer contacted us because their Kenmore dryer’s heating element was not working. The dryer would run but wouldn’t produce any heat to dry clothes.

Diagnosis: After testing the dryer’s internal components, we found that the dryer heat circuit is good. The issue was actually with the electrical supply — the outlet was bad with a loose line 1 connection, preventing proper power delivery to the heating system.

Repair: Work: Diagnosed electrical supply issue · Parts: No parts recorded · Result: Identified that an electrician will need to replace the outlet

Samsung refrigerator (RF261BEAEBC) — Malvern, OH

Reported: The customer reported that their refrigerator went out when they tried to take the plug out and plug it back in it doesn’t turn on. They had no power to it at all.

Diagnosis: Testing revealed the power cord had failed, preventing any electrical connection to the refrigerator. We also found water leakage issues that needed addressing to prevent future problems.

Repair: Work: Replaced the power cord, installed drain tubes and heat probes · Parts: 3903-001003 power cord, DA82-01415A water leakage assembly · Result: Refrigerator restored to full power and operation

Whirlpool dryer — Massillon, OH

Reported: The customer reported no heat from their Whirlpool dryer. Everything else seemed to work fine — the drum turned, the controls responded, and the unit ran through cycles, but clothes weren’t drying because no heat was being generated.

Diagnosis: Testing the heating circuit revealed two failed components. The heating element had burned out, preventing heat generation, and the thermal fuse had blown, which is a safety device that cuts power to the heating system when temperatures get too high. When one component fails, it often takes the other with it.

Repair: Work: Replaced the heat element and thermal fuse · Parts: WP3392519 thermal fuse, 279838 heating element · Result: Dryer restored to full heating operation

Fisher & paykel washer (WA42T26GW1) — Massillon, OH

Reported: The customer reported their Fisher Paykel washer won’t drain or spin. Water would remain in the tub after the wash cycle, and clothes came out completely soaked since the spin cycle wasn’t engaging.

Diagnosis: Testing revealed the drain pump had failed, preventing water from being expelled from the tub. The electrical fuse had also blown, which cut power to the spin mechanism. These components often fail together when the pump seizes, drawing excessive current that trips the protective fuse.

Repair: Work: Replaced the drain pump and fuse · Parts: 479595-KIT PUMP AND FUSE — drain pump and protective fuse · Result: Washer now drains completely and spin cycle operates normally

LG dryer (LGEX2650R) — Massillon, OH

Reported: The customer reported their dryer would not start. No matter what settings they tried, the unit remained completely dead with no response from the control panel.

Diagnosis: Upon inspection, we discovered the child lock setting was activated on the control panel. This safety feature prevents the dryer from operating even when all other settings appear normal. We also noticed the dryer vent had become disconnected during recent maintenance.

Repair: Work: Reset child lock by holding the Easy Iron button and reconnected the vent · Parts: None required · Result: Dryer restored to full operation

GE refrigerator (ETS22XBPARBB) — Massillon, OH

Reported: The refrigerator’s freezer compartment was maintaining proper temperature, but the fresh food section wasn’t cooling. After the customer defrosted the unit, it worked temporarily, indicating a defrost system malfunction that allowed ice buildup to block airflow between compartments.

Diagnosis: Both defrost termination thermostats were clearly bad. These components tell the defrost heater when to turn off during defrost cycles. When they fail, the defrost process doesn’t complete properly, allowing ice to accumulate and block air circulation. We also found an obstructed defrost drain that prevented meltwater from flowing out properly.

Repair: Work: Replaced both defrost termination thermostats and cleared obstructed defrost drain · Parts: WR50X10071 and WR50X10068 — both defrost termination thermostats · Result: Issue is resolved — proper defrost cycling restored and drainage cleared

GE refrigerator (GTS16GSHBRSS) — Massillon, OH

Reported: The customer reported that cold in the fridge keeps coming and going. A few times if they caught the temperature falling, unplugging for a bit would bring it back. Other times it takes longer than the food can keep, and they had to remove food several times over the past week. The fridge keeps cold unless it can’t get back to cold, then they have to wait for complete defrost.

Diagnosis: The freezer evaporator fan motor had quit. This prevented it from circulating cold air from the freezer to the fresh food compartment and also caused it to build up frost on the evaporator.

Repair: Work: Replaced the failed fan motor and initiated a manual defrost cycle to clear the frost from the evaporator · Parts: WR60X31522 — evaporator fan motor · Result: The fridge is operating and cooling correctly, with normal operation restored

Frigidaire dishwasher (FGID2474QF0B) — Massillon, OH

Reported: The customer reported that their dishwasher turns on but will not complete a cycle. The unit would start its wash program but fail to finish, leaving dishes unwashed and the cycle incomplete.

Diagnosis: This particular model had a faulty water pressure sensor. The error codes I30 Aqua control and If0 Water level problem confirmed the water pressure sensor was malfunctioning, preventing the dishwasher from properly monitoring and controlling water levels during the wash cycle.

Repair: Work: Repaired using the Frigidaire service bulletin · Parts: 5304504077 — Pressure Sensor · Result: Symptoms are resolved and operation is normal

Whirlpool washer (RTW4340SQ0) — Mechanicstown, OH

Reported: The customer reported their Whirlpool washer won’t drain or spin. It has water sitting in it. The machine would fill and agitate but wouldn’t complete the drain and spin cycles, leaving clothes soaking wet.

Diagnosis: We tested the lid switch assembly and found it had failed. When the lid switch malfunctions, the washer’s safety system prevents the spin cycle from operating, which also blocks proper drainage since the pump relies on the spin cycle to activate.

Repair: Work: Installed a new lid switch · Parts: WP8318084 — lid switch · Result: Issue is resolved

Whirlpool washer (WTW6200VW0) — Minerva, OH

Reported: The customer reported noise during spin cycle. This type of noise typically indicates bearing failure, which can worsen quickly if left unaddressed.

Diagnosis: Our inspection confirmed the bearings and shaft had worn out, causing the loud noise during the spin cycle. When bearings fail, the drum can’t rotate smoothly, creating grinding or rumbling sounds that get progressively worse.

Repair: Work: Replaced the bearings and shaft · Parts: W10435302 — bearing assembly · Result: Washer now operates quietly through all cycles

GE refrigerator (GYE22HMKFES) — Minerva, OH

Reported: The customer reported their GE fridge was not cooling properly in the refrigerator compartment. The freezer was good. They had cleaned the coils in the back but that did not help.

Diagnosis: This is a common issue with the newer GE French door refrigerators. It’s typically caused by a bad fan on the evaporator assembly in the fresh food compartment. After removing the old fan, we verified that it was not functioning properly. This fan motor is located in the bottom of the refrigerator compartment behind the drawers. Common symptoms for this are not cooling in the refrigerator compartment, warm food in the top of the refrigerator compartment and freezing food in the bottom of it.

Repair: Work: Removed old fan, installed new fan motor, and reassembled refrigerator · Parts: WR60X26866 — DC evaporator fan motor for fresh food compartment · Result: Verified proper operation of new fan motor

Whirlpool refrigerator (ED2KVEXVQ00) — Minerva, OH

Reported: The customer reported that their refrigerator cools sporadically. This type of intermittent cooling creates temperature swings that can spoil food and make it difficult to maintain safe storage conditions.

Diagnosis: We found the fridge was cooling sporadically due to a malfunctioning thermostat. When a refrigerator thermostat fails, it can’t properly signal the cooling system when to turn on and off, resulting in inconsistent temperatures throughout the unit.

Repair: Work: Replaced thermostat · Parts: Thermostat · Result: Good to go

Whirlpool refrigerator (ETOMSRXTQ02) — Minerva, OH

Reported: The customer reported their Whirlpool refrigerator won’t cool after moving it. This is a common concern when appliances are relocated, as movement can potentially damage cooling components or disrupt electrical connections.

Diagnosis: The refrigerator was working correctly mechanically. However, it was plugged into an arc fault outlet, and every time the refrigerator compressor kicked on it would trip the switch. The arc fault breaker was incorrectly interpreting the normal compressor startup as an electrical fault.

Repair: Work: Recommended replacing the outlet with a better quality one · Parts: No parts required · Result: Compressor operates without tripping the breaker

Maytag dryer — Minerva, OH

Reported: The customer reported that their dryer quit heating. It still spins but just doesn’t heat.

Diagnosis: Testing revealed that the gas coil valves had failed, preventing gas flow to the burner assembly while allowing the drum to continue operating normally.

Repair: Work: Replaced the gas coil valves · Parts: 279834 — gas coil valves · Result: Operating normally

GE washer (GTW485ASJ3WS) — Minerva, OH

Reported: The customer reported that their washer started out not spinning out good. Now makes really loud squeaky noise. The unit was no longer extracting water properly from clothes and had developed an alarming noise during operation.

Diagnosis: Transmission has failed. It’s leaking oil onto the belt and the belt is soft. The failed transmission was contaminating the drive system and causing the poor spin performance and noise issues the customer experienced.

Repair: Work: Diagnosed failed transmission and oil leak · Parts: None — unit deemed not economical to repair · Result: Recommended replacement due to repair cost exceeding unit value

GE dryer (DBXR453EVOWW) — New Philadelphia, OH

Reported: The knob to start the dryer broke off. The customer couldn’t start the dryer without the knob, leaving them unable to use the appliance for their laundry needs.

Diagnosis: The start knob on this GE dryer had broken off completely. This is a straightforward mechanical failure where the knob assembly needs replacement to restore function.

Repair: Work: Replaced the start knob · Parts: Start knob assembly · Result: Dryer is operating correctly

Whirlpool oven/stove (SF369LEKT0) — North Canton, OH

Reported: The customer reported that the oven does not always ignite properly. This intermittent ignition issue made the oven unreliable for daily cooking needs.

Diagnosis: Testing revealed problems with the igniter harness and oven sensor. The igniter assembly also required adjustment to ensure consistent spark generation and proper gas valve operation.

Repair: Work: Replaced the oven burner igniter harness, installed a new oven sensor and adjusted the igniter assembly · Parts: WPW10701462 igniter harness, WPW10181986 oven sensor · Result: Oven now ignites reliably every time

Admiral refrigerator (FPHC2398LF1) — North Canton, OH

Reported: The customer reported their ice maker not working, explaining I have had some trouble with water leaking and freezing and then won’t make ice. I have to pour hot water to melt it so it will work again. Had to do that last week and now it makes ice but does not come out of the dispenser. I believe it’s the auger that’s won’t turn manually now. They requested to replace the whole ice maker.

Diagnosis: Testing confirmed the auger motor had failed, preventing ice from dispensing even though the ice maker was producing ice. The recurring water leaking and freezing issues had likely contributed to the motor failure over time.

Repair: Work: Replaced the auger motor and ice maker · Parts: 242221501 — Auger motor, 5303918344 — Ice maker kit (rear mount) · Result: Issue is resolved

Admiral oven/stove (Jb690dn1bb) — North Canton, OH

Reported: The customer reported that their Admiral oven shuts off while preheating. This made it impossible to cook anything since the oven wouldn’t maintain heat long enough to reach the set temperature.

Diagnosis: Testing revealed the clock/control panel was malfunctioning. This component controls the oven’s heating cycle, and when it fails, it can interrupt power to the heating elements during preheating.

Repair: Work: Replaced the clock/control panel · Parts: WB27T11276 — Control Oven TO9 (Electric) · Result: Preheat time approximately 10 minutes, normal operation restored

Kenmore dryer (110.97892602) — North Canton, OH

Reported: The customer reported that their dryer door won’t close tight enough to run the dryer. It latches, but there seems to be some play in the hinge. The dryer door latch is at bottom center of door, and when the door is closed, the top of the door comes open just enough to cause the dryer to stop and the drum light to come on.

Diagnosis: We found that the door latch clips had failed, preventing the door from sealing properly against the dryer cabinet. While the door hinge was also a bit loose, the primary issue was with the latch mechanism itself not maintaining a tight seal.

Repair: Work: Replaced the door latch clips · Parts: 279570 — door latch clips · Result: Door now closes tight enough to run the dryer properly

Kenmore washer (W10886840, SERIES 300.) — North Canton, OH

Reported: The agitator was broken (literally) and needed to be replaced. Initially, it was a loose screw but a friend tried to superglue it back and shortly later it twisted off. The washer may be leaking oil now, and makes a loud squeaking noise when it is spinning and some clothes look like they may be getting stained.

Diagnosis: The transmission and wash plate were both bad on the washer. What appeared to be a simple agitator issue was actually symptoms of major internal component failure affecting the entire wash system.

Repair: Work: Complete diagnostic assessment · Parts: None — unit beyond economical repair · Result: Customer decided to replace the unit

GE Washer; dryer (PFDS450EL0WW) — North Canton, OH

Reported: The customer reported a burning smell and sound change from their GE dryer. They also requested routine maintenance on the matching washer in the set.

Diagnosis: The dryer vent tested as heavily obstructed. The flexible line from the wall to the dryer was somewhat deteriorated and leaking a bit of dryer exhaust so that may have affected the noise change. The main power cord to the control board on the dryer was burnt and melted from a loose connection. It was melted bad enough that it was fastened to the board and could not be removed without destroying the board. The control board is no longer available. On the washing machine, the drum is somewhat loose with evident bearing or drum support failure.

Repair: Work: Diagnostic testing and safety assessment · Parts: No parts available for repair · Result: Unit deemed unsafe for operation and replacement recommended

GE washer (GTW330ASK0WW) — Paris, OH

Reported: The customer reported that while the inside turns easily by hand, it sounds like it is rubbing and making a squealing sound when running. It ultimately unbalances the load causing the machine to shake and move.

Diagnosis: Upon inspection, I found the transmission had failed and was leaking water. This explained both the squealing sounds and the unbalancing issues the customer was experiencing.

Repair: Work: Installed a new transmission · Parts: WH38X27335 — Platform Trans Asm Kit LE, WH02X27479 — TL15 Washer Fasteners · Result: Issue is resolved and machine is operating normally

Kenmore dishwasher (665.13963K015) — Salem, OH

Reported: The customer reported their Kenmore dishwasher starts to cycle then shuts off, then goes into drain mode. This pattern prevented any normal wash cycles from completing.

Diagnosis: The user interface appears to have failed. Several of the lights on it stay lit constantly and it appears to be aborting the cycle due to a stuck key. The control panel was sending continuous signals that caused the dishwasher to terminate wash cycles prematurely.

Repair: Work: Diagnosed failed user interface · Parts: No parts recorded · Result: Customer will replace the unit

Kenmore dishwasher (665.12773k310) — Uniontown, OH

Reported: The customer reported issues with their Kenmore dishwasher and suspected the inlet valve might be the culprit.

Diagnosis: During our inspection, we found the dishwasher needed a wash pump and diverter valve. These are major components that work together to circulate water throughout the wash cycles.

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