Appliance Repairs — Week of February 16, 2026 (part 1 of 2) | Stark County, OH

LG dryer (DLE1501W) — Akron, OH

Reported: The dryer was displaying a Flow Sense light (d80) error after test and would not heat. The customer had already verified that the duct tube and vents were clear, but the error persisted.

Diagnosis: Our inspection revealed that the thermal fuse in the heat element had failed. This safety component prevents overheating by cutting power to the heating element when temperatures exceed safe limits.

Repair: Work: Replaced the failed thermal fuse in the heat element · Parts: 6931EL3003D — thermostat · Result: The dryer is cycling normally

GE washer (GFW850SPN5RS) — Akron, OH

Reported: The customer reported their GE washer was non-responsive with lid lock failure and leaking underneath. The unit wouldn’t start any cycles and water was pooling on the floor.

Diagnosis: Our inspection found extensive failures throughout the washer’s control and mechanical systems. The unit needed main board, inverter, main harness, lid lock, drain pump, and vent damper replacement. We prioritized the main board and door lock as the primary issues preventing operation.

Repair: Work: Replaced main board and door lock · Parts: WH22X37840 — Board, WH01X29528 — Lock · Result: Good to go

Maytag refrigerator (MFI2269VEM3) — Alliance, OH

Reported: The customer reported that front panel lights started blinking on and off slowly and noticed a sound like water fall, probably the compressor starting up and then stopping with each blink. The internal light still worked and the refrigerator was still cold, but it appeared something serious had happened.

Diagnosis: The symptoms pointed directly to control board failure. The blinking lights synchronized with compressor cycling indicated multiple capacitors had failed on the main control board. While the refrigerator maintained cooling temporarily, the erratic electrical behavior would soon lead to complete system failure.

Repair: Work: Replaced 8 capacitors and one relay on the board · Parts: Board-Rebuild, LAB-REPAIR APPLIANCE · Result: Fridge is operating correctly

Kenmore washer (110.47512600) — Alliance, OH

Reported: The front load washer quit draining completely. Water remained standing in the drum after wash cycles. The homeowners had already inspected the coin trap but found no blockage there.

Diagnosis: After evacuating the standing water from the drum, we disassembled the machine to access the drain system. The drain pump assembly had failed and was no longer able to remove water from the washer during the drain cycle.

Repair: Work: Disassembled machine, installed new drain pump assembly, reassembled unit · Parts: WPW10730972 — drain pump assembly · Result: Tested the wash machine – it’s filling, tumbling, draining and spinning properly

Amana oven/stove (AGR5715QDW) — Alliance, OH

Reported: The oven was not maintaining a flame and kept flashing off and on. It seemed like the gas was not consistently flowing correctly. Sometimes this happened to the burners but not nearly as much.

Diagnosis: The intermittent flame and inconsistent gas flow pointed to a faulty oven igniter. When the igniter weakens, it can’t consistently generate enough heat to properly open the gas valve, causing the erratic flame behavior the customer experienced.

Repair: Work: Replaced oven igniter · Parts: WP7432P136-60 — oven igniter · Result: Oven is heating fine, reaching 350°F in 7 minutes

Frigidaire stove (FGF354BGWA) — Alliance, OH

Reported: The customer reported that several burners weren’t lighting and the oven wouldn’t work. This left them with limited cooking options and an essentially non-functional stove.

Diagnosis: Both front burners weren’t working, and the oven igniter glows but won’t ignite. We found that the right front burner just needed cleaning, while the left front burner needs an igniter electrode. The oven’s igniter was glowing but failing to generate enough heat to ignite the gas.

Repair: Work: Cleaned right front burner, installed new oven igniter · Parts: 5303935066 — Ignitor oven kit with nut · Result: Right front burner works now, oven ignites properly

Whirlpool washer (RTW4516FW2) — Alliance, OH

Reported: The customer reported that their Whirlpool washer will not drain. This left clothes sitting in standing water at the end of wash cycles.

Diagnosis: Testing revealed failures in the water inlet valve and water pump. The inlet valve was allowing continuous water flow even when closed, while the drain pump had lost the ability to effectively remove water from the tub.

Repair: Work: Removed and replaced both the faulty inlet valve and drain pump assembly · Parts: W11210463 water inlet valve, W10919003 water pump · Result: Washer now completes full drain cycles properly with no standing water

Samsung dryer (DVE50R5400VIA3. SERIAL. 0AYL5BAM502265J) — Alliance, OH

Reported: The customer reported their Samsung dryer was not heating. This is a common complaint that can stem from several components in the heating system.

Diagnosis: We took apart and checked element and thermostats all checked good and is heating. Sometimes what appears to be a heating failure can be resolved through proper inspection and testing of the existing components.

Repair: Work: Took apart and checked element and thermostats · Parts: No parts were needed · Result: All components checked good and the dryer is heating

Whirlpool refrigerator (ED2SHAXMQ10) — Bolivar, OH

Reported: The customer reported their approximately 15-year-old Whirlpool refrigerator was no longer producing ice. The ice maker had stopped functioning entirely.

Diagnosis: After examining the ED2SHAXMQ10 model, we determined the ice maker assembly had failed and required replacement to restore ice production.

Repair: Work: Replaced the ice maker · Parts: WPW10190961 — ice maker assembly · Result: Issue is resolved and operation is normal

LG washer — Brewster, OH

Reported: The customer reported that an LE code comes up and the washer won’t cycle. This error code typically indicates a motor or drum issue that prevents normal operation.

Diagnosis: Upon inspection, we found that bearings have failed on washing machine and it is not economical to repair. The extent of the bearing failure meant extensive disassembly and parts replacement would be required.

Repair: Work: Diagnostic evaluation of bearing failure · Parts: None — repair deemed uneconomical · Result: We recommend replacing the washer rather than proceeding with repair

JennAir oven/stove (JJW9630DDB) — Canal Fulton, OH

Reported: The top oven with convection was slow to heat and wouldn’t get hotter than 300 degrees. The customer also requested calibration of the bottom oven unit.

Diagnosis: Testing revealed the control board was bad. This electronic component manages temperature regulation and heating cycles for both oven cavities.

Repair: Work: Replaced the faulty control board · Parts: WPW10169131 — electronic control board · Result: Oven reached 350 degrees in 13 minutes and is working properly

GE washer (WBVH5200J2WW) — Canal Fulton, OH

Reported: The customer reported that in wash mode, the washer would start to fill with water then pump out water and shut off while the time counted down. In drain and spin mode, it would drain but not spin. When draining, the pump ran longer than usual.

Diagnosis: Testing revealed the washer needed a new motor — the speed sensor was bad. This explained both the premature water evacuation during wash cycles and the failure to spin after draining, as the control board couldn’t properly monitor motor speed.

Samsung washer (Wf45m5500a) — Canal Fulton, OH

Reported: The washer displayed a 3C error code and wouldn’t start its cycle properly. When the customer started a cycle, they could hear the pump run, then as it started to draw water, it would try for a second 3-4 times then stop. The water supply was good, screens were clean, and the drain filter was clean.

Diagnosis: After testing the electrical systems, it appears that the wiring harness has a break in it. This type of wiring failure can affect multiple machine functions and often indicates broader electrical issues within the unit.

Repair: Work: Diagnostic testing revealed wiring harness failure · Parts: None · Result: Due to the price of a new harness and potentially more problems, recommended replacing the unit with a more reliable model

Tappan Range/cooktop; dishwasher — Canton, OH

Reported: The customer contacted us about two separate issues: a back burner not working on their Tappan stove and a leaking hose on their dishwasher. Both appliances were experiencing problems that needed immediate attention.

Diagnosis: Upon inspection, we found that the stove actually checks fine – the back burner issue was not present during our service visit. However, the dishwasher showed clear signs of leaking through the wash pump. This type of internal pump failure typically indicates the unit should probably be replaced rather than repaired.

Repair: Work: Diagnostic evaluation of both appliances · Parts: No parts recorded · Result: Stove found to be functioning properly; dishwasher diagnosed with wash pump failure

Maytag refrigerator (MBF1958FEZ01) — Canton, OH

Reported: The ice maker isn’t working. The customer has two identical refrigerators, but only one water line. Last week the ice maker stopped making ice in the one fridge that has the water line hooked up to it. They switched the water line to the other fridge that has an ice maker that has never been used, flipped the arm down, and nothing happened. They waited overnight and still nothing. The next day they double checked the water line by unhooking it and then turning it back on to verify water was coming out correctly, and it was.

Diagnosis: The freezer door was warped where it engaged the door switch. This prevented the door switch from sending power to the icemaker. Without power from the door switch, the ice maker control couldn’t initiate the ice-making cycle, regardless of which refrigerator had the water line connected.

Repair: Work: Swapped the door with the door from the other fridge · Parts: No parts needed · Result: Ice maker received proper power and resumed normal operation

LG washer (Wm2140cw) — Canton, OH

Reported: The customer reported their washer was leaking water. Water leaks in washers can come from multiple sources, so diagnosis was needed to pinpoint the exact cause.

Diagnosis: Upon inspection, we found the cold water valve was leaking. The valve had failed and was allowing water to escape during operation.

Repair: Work: Replaced the faulty cold water valve · Parts: 5220FR2075L-VALVE — cold water valve · Result: The unit is operating correctly with no leaks

GE washer (GFW550SSN5WW) — Canton, OH

Reported: The customer contacted us about an H2O supply issue with their GE washer. The machine wasn’t filling with water as it should during the wash cycle.

Diagnosis: We found an error code for the cold valve during our diagnostic. Testing showed the cold water valve had continuity, meaning the valve itself was functional. However, the main board was not sending power to operate the valve.

Repair: Work: Replaced control board · Parts: WH22X38697 — Board · Result: Good to go

Maytag refrigerator (MFI2269VEM2) — Canton, OH

Reported: The customer reported their Maytag refrigerator’s ice maker quit making ice. The unit was getting power but wasn’t producing any ice at all.

Diagnosis: We found 120 volts reaching the ice maker and the thermostat was closed as expected. However, the ice maker gear was stripped and unable to cycle through its harvest sequence. The water valve tested good, confirming the issue was isolated to the ice maker assembly itself.

Repair: Work: Replaced ice maker and water filter. Cleared air from system via water dispenser. · Parts: WPW10190981 — ICEMAKER, EDR4RXD1 — FILTER · Result: Ice maker cycled and filled. Good to go.

GE range (RB757BH5CT) — Canton, OH

Reported: The customer called after cooking today when their front burner didn’t work. The burner had been functioning normally but suddenly stopped heating during or after use.

Diagnosis: Our inspection found that the FR burner socket is broken. This component connects the burner element to the range’s electrical system, and when it fails, the burner won’t receive power to heat properly.

Maytag range (MER6775AAW) — Canton, OH

Reported: The customer reported that in the top oven the lower heating element does not work. They had bought a replacement element and installed it, but saw no change in performance.

Diagnosis: Testing revealed that the bake element itself was actually good. The main board upper bake circuit had failed, which meant no power was reaching the element. This explained why replacing the element didn’t solve the problem.

Repair: Work: Diagnosed main board upper bake circuit failure · Parts: None required for diagnostic · Result: Confirmed no power to element due to board failure

Samsung dryer (DVE50R5200W/A3) — Canton, OH

Reported: The customer reported their Samsung dryer won’t heat up but runs well otherwise. The drum was turning, the controls responded normally, but clothes came out just as wet as they went in.

Diagnosis: Testing the heating element revealed it was open — completely burned out with no electrical continuity. This is a common failure point on Samsung dryers, especially on models that see heavy use. When the heater insert fails, the dryer operates normally except no heat is generated.

Repair: Work: Replaced heater insert · Parts: DC47-00019A — Heater insert · Result: Good to go

Whirlpool refrigerator (ED5VHEXVQ01) — Canton, OH

Reported: The customer reported their refrigerator not cooling properly with the top of freezer warm, bottom still cold, and refrigerator compartment warm. The compressor was humming and warm (not excessively hot) with the condenser fan running, and ice buildup was visible under evaporator area in a waterfall pattern, frozen in place. No water was leaking onto the floor.

Diagnosis: We found no airflow to the refrigerator compartment. The freezer compartment was missing the shield over evaporator coils, and a box of food had slipped in and fallen over the fan, blocking proper air circulation through the system.

Repair: Work: Removed food box blocking evaporator fan, showed customer how to clear the drain and possibly fabricate a shield over the evaporator coil · Parts: No parts replaced · Result: Restored proper airflow to refrigerator compartment

Samsung dryer (DVG45T3400W/A3) — Canton, OH

Reported: The customer reported lint buildup and a weird/burning smell from back of dryer. They wanted venting, hookups, and installation checked due to safety concerns with the lint and odor combination.

Diagnosis: The dryer definitely had a lint fire. It looks like a flash over fire in the lint inside the dryer. This type of fire typically occurs when excessive lint accumulation meets high heat, creating a dangerous flash combustion inside the drum area.

Repair: Work: Cleaned all the lint from the inside of the dryer and screen housing · Parts: None required · Result: Dryer is heating and tumbling normally

Samsung dryer (DVE45B6300P) — Canton, OH

Reported: The customer reported that their dryer powers on but the drum does not spin or rotate. The unit would start and run, but clothes weren’t tumbling at all.

Diagnosis: Upon inspection, we found that the belt is no longer fastened. The drive belt had come off the drum and motor pulley, which is why the drum wasn’t turning even though the motor was running.

Repair: Work: Will need to move fridge out to get dryer out to repair. Reinstalled belt. · Parts: No parts replaced · Result: Good to go.

GE refrigerator (TBX22MACBRWW) — Canton, OH

Reported: The customer reported that her refrigerator had a freezer that stayed cold but the bottom section wasn’t cooling. She knew from a previous repair that this was likely the evaporator fan motor failing again, as it had been replaced around 1.5–2 years ago, possibly with a generic or used part.

Diagnosis: Our inspection confirmed the customer’s suspicion. The evaporator fan motor had failed, preventing proper air circulation between the freezer and refrigerator compartments. Without this fan running, cold air stays trapped in the freezer while the fresh food section warms up.

Repair: Work: Replaced fan motor · Parts: WR60X30349 — Evap fan motor · Result: Good to go

GE washer (GTW385ASWWS) — Canton, OH

Reported: The customer reported their GE washer was making loud screeching noise during operation.

Diagnosis: Screeching noise on several cycles. Unable to replicate. No software updates available. All functions tested normal and smart HQ.

Repair: Work: Diagnostic testing of all functions and smart HQ · Parts: No parts replaced · Result: All functions tested normal with no replicable noise issues

Whirlpool washer (WFW86HEBW1) — Canton, OH

Reported: The customer reported a leaky front loading washer, specifying it wasn’t the hoses. They mentioned the machine had drainage issues and they were out of town and couldn’t examine it themselves.

Diagnosis: Front leaking due to build up between the door and the seal. Machine wasn’t draining well so we cleaned out the trap. The poor drainage was contributing to the leak issue at the door seal area.

Repair: Work: Replaced hoses and cleaned out the drain trap · Parts: CAMFF52PK-5 FT RUBBER W/M HOSE 2PK — rubber washing machine hoses · Result: Leaking has stopped

Admiral washer (GTWN4950LOWS) — Canton, OH

Reported: When the washer gets to the wash cycle it starts to make a terrible scraping around. The homeowners couldn’t get the front panel off to see if there was something scraping the drum.

Diagnosis: The washer was sitting on blocks which caused the pulley to hit the floor during operation. This created the scraping noise the customer was hearing during the wash cycle.

Repair: Work: Removed blocks from under the washer · Parts: None required · Result: Problem appears to be resolved

Samsung dishwasher (DW80F600UTS) — Canton, OH

Reported: The customer reported that when using the dishwasher, it only ever fills up with water and never goes to the cycle where it would actually clean the dishes. They were getting an error message saying that there was too much water.

Diagnosis: Upon arrival, the machine was washing at time of service. This suggested the issue might be related to buildup or debris affecting the unit’s ability to properly cycle through its wash programs rather than a failed sensor.

Repair: Work: Put several Afresh tabs in the unit and ran a cleaning cycle · Parts: No parts used · Result: Machine advanced into the cleaning cycle properly

Admiral oven/stove (FEFL67HCB) — Canton, OH

Reported: The customer reported that their oven controls seem to work, but the oven doesn’t heat. The unit appeared to respond to temperature settings, but no actual heating occurred when attempting to use the oven.

Diagnosis: Testing revealed that the heating element was bad. While the control system functioned properly, the bake element had failed and could no longer generate heat when called upon by the thermostat.

Repair: Work: Replaced the failed heating element with a new one · Parts: 316075103 — bake heating element · Result: The oven preheated to 350 degrees in 9 minutes

LG washer — Canton, OH

Reported: This wasn’t a breakdown call — the customer requested preventative maintenance on their washer and dryer to keep them running efficiently.

Diagnosis: We cleaned out the coin trap on the washer and disassembled the dryer to check it as well. Very little lint was found, and the heat element looks great.

Repair: Work: Cleaned out coin trap on washer and disassembled dryer to check condition · Parts: No parts needed · Result: Both units verified to be in good operating condition

Kenmore refrigerator (106.5816*702, 5817*702) — Canton, OH

Reported: The customer reported that their refrigerator was not cooling enough. This is a common symptom when the defrost system fails and ice builds up on the evaporator coils.

Diagnosis: The bi-metal defrost thermostat had failed. As a result the evaporator coils were frozen over, preventing the refrigerator from cooling well.

Repair: Work: Replaced the failed defrost thermostat · Parts: WPW10225581 — bi-metal defrost thermostat · Result: Refrigerator cooling restored to normal operation

Samsung dryer (Dv45h7000ew/a2) — Canton, OH

Reported: The customer called because their Samsung dryer was not heating. Clothes were tumbling but coming out damp and cold after complete dry cycles.

Diagnosis: We tested the heating element and found it had burned out completely. The DC97-14486A heating assembly was no longer producing any heat, which is why the dryer could only tumble clothes without actually drying them.

Repair: Work: Replaced heat element · Parts: DC97-14486A — Assembly Duct Heater · Result: Dryer now produces proper heat and dries clothes completely

Maytag stove (MGR6772BD) — Canton, OH

Reported: The customer reported that a cup of coffee was accidentally spilled on the stove top. Now the unit immediately trips the breaker when plugged in, with sparks and smoke from the back knob on stove top. The customer was also concerned about parts availability for this model.

Diagnosis: Coffee spills on gas stove tops can cause serious electrical damage when liquid penetrates the ignition system. The sparks and immediate breaker tripping indicated the ignition switch assembly had been compromised by the liquid, creating a dangerous short circuit condition.

Repair: Work: Replaced ignition switch assembly. Screws broke out of one orifice holder while taking the top off so returning tomorrow with parts to finish putting it back together. · Parts: WPW10406878 burner head, WP7527P021-60 orifice holder, 12002790 ignition switch · Result: Repair in progress – completing assembly work on return visit

Whirlpool washer (WTW5000DW1) — Canton, OH

Reported: The customer reported their washer was knocking and not spinning right. These symptoms typically point to mechanical issues with the drive system or motor assembly.

Diagnosis: Testing revealed the motor was making knocking noise. This internal mechanical failure in the motor assembly was causing both the noise and the spinning problems the customer experienced.

Repair: Work: Diagnostic evaluation and customer consultation · Parts: None — repair not economically viable · Result: Recommended replacement over repair due to cost factors

Whirlpool refrigerator (WRS321SDHZ04) — Canton, OH

Reported: The customer reported their 6-month-old Whirlpool refrigerator was leaking water. For such a new appliance, this suggested either a manufacturing defect or installation damage.

Diagnosis: The fridge had been structurally damaged during assembly. Someone had attempted to repair it with foil tape and spray foam, but the foam expanded and crushed the defrost drain. This created the water leak the customer was experiencing.

Repair: Work: Diagnosis only · Parts: No parts recorded · Result: Machine determined to be unrepairable due to structural damage

Maytag washer — Carrollton, OH

Reported: The Maytag washer was leaking water and won’t spin. The leak was coming from under the tub, indicating a significant internal failure that would require extensive disassembly to properly diagnose and repair.

Diagnosis: After examining the unit, we determined the existing GE laundry center had reached the end of its serviceable life. The combination of the water leak under the tub and the spinning failure suggested multiple system failures that made repair uneconomical compared to replacement.

Repair: Work: Replaced GE laundry center with stacked Amana washer and dryer

Frigidaire oven/stove (LGGF3046TFA) — Carrollton, OH

Reported: The customer reported that their oven will not come on. They had already taken steps to address the issue by installing a new igniter and converting the unit to propane.

Diagnosis: Upon inspection, we found that while the customer had correctly installed the igniter and completed the propane conversion, the burner flame needed adjustment to operate properly.

Repair: Work: Helped adjust the flame in the burner · Parts: None — customer had already installed igniter · Result: Proper burner operation restored

Frigidaire oven/stove (PLEB30S9DCB) — Carrollton, OH

Reported: The customer reported their oven won’t heat at all. Complete loss of heating function with no response from the unit when attempting to start a cooking cycle.

Diagnosis: Oven had 31 error code. Upon disassembly we found that it had considerable varmint damage and the harness was unrepairable. The electrical wiring harness had been chewed through by rodents, creating multiple breaks in the circuitry that prevented the oven from receiving proper electrical signals.

Repair: Work: Diagnosis and disassembly to assess damage · Parts: No parts recorded · Result: Unit determined to be beyond economical repair due to extensive harness damage

Whirlpool washer (WTW4900BW) — Cuyahoga Falls, OH

Reported: The customer reported brown spots on clothes and suspected maybe oil from machine. This type of staining typically indicates internal component failure where metal parts are grinding against each other during the spin cycle.

Diagnosis: The spin basket hub had stripped. When this component fails, the basket can’t maintain proper alignment with the transmission shaft, leading to metal contact and the brown residue that was transferring to the laundry.

Repair: Work: Cleaned the splines on the transmission shaft and installed a new hub · Parts: W10528947 — spin basket hub · Result: Proper basket alignment restored, eliminating the metal contact causing staining

GE dryer (GUD27ESSJ1WW) — Cuyahoga Falls, OH

Reported: The customer ran a load of clothes to dry for the first time that day and the dryer clicked off again. She had run the washer and dryer at the same time and wasn’t sure if that had something to do with it.

Diagnosis: The thermal fuse on the motor circuit had blown. This safety component cuts power to prevent overheating, causing the dryer to shut off unexpectedly during operation.

Repair: Work: Replaced thermal fuse on motor circuit · Parts: Thermal fuse on motor circuit · Result: Good to go

Frigidaire refrigerator (Fftr1821qw) — Dellroy, OH

Reported: The customer reported their refrigerator was warm while the freezer works fine. They had already cleaned vents and unplugged it with no results. Since this was a rental property, getting it repaired quickly was important to them.

Diagnosis: During our initial inspection, we found no power to condenser fan. Without the condenser fan running, the refrigerator section cannot maintain proper cooling temperatures while the freezer may continue working temporarily. The control box assembly had failed and needed replacement.

Repair: Work: Installed control box assembly · Parts: 5304507171 — Control box assembly · Result: Unit appears to be operating correctly, with 24 hours needed before expecting normal temperature

KitchenAid stove (Kdrp467kss0) — Hartville, OH

Reported: The customer reported their oven heats sometimes, other times does not. This kind of intermittent heating is frustrating because you never know if your oven will work when you need it.

Diagnosis: We traced the problem to the heat relay, which had cracks in solder joints. These hairline cracks create an unreliable electrical connection — sometimes making contact and allowing the oven to heat, sometimes not.

Repair: Work: Replaced relay and repaired solder joints · Result: Oven now heats consistently and reliably

Kenmore washer (417.41122410) — Homeworth, OH

Reported: The customer reported that their Kenmore washer won’t run water on normal wash cycle. The unit was displaying an E11 error code for long fill.

Diagnosis: During our inspection, we found that hot water wasn’t activating in normal wash. The E11 error code indicated a long fill condition, which was preventing the washer from completing its normal cycle.

Repair: Work: Reset error codes · Parts: No parts recorded · Result: Washer appears to be operating correctly

KitchenAid Dishwasher; icemaker (KDFE304DWH0) — Homeworth, OH

Reported: The customer called needing their dishwasher fixed and their icemaker waterline hooked up. During our first visit, we discovered the dishwasher had a stored error code for a float switch error.

Diagnosis: On our initial service call, the dishwasher had a stored error code for a float switch error. After clearing the error code and performing visual and physical inspection of the float switch, it appeared to be functioning correctly. However, the issue returned, and due to the error codes present and lack of symptoms, the circuitboard needed to be replaced.

Repair: Work: Cleared error code, inspected float switch, installed braided stainless water line from fridge through floor · Parts: AQU1410-10 I/M CONN HOSE — icemaker connection hose · Result: Water line installed for plumber connection, circuitboard replacement quoted to customer

Dexter washer (T300) — Louisville, OH

Reported: The door lock part for the Dexter T300 had arrived and was sitting on the back table, ready for installation. The customer had coordinated the part delivery ahead of our scheduled service visit.

Diagnosis: The existing wax motor in the door lock assembly needed replacement. This is the component that actuates the locking mechanism when the wash cycle begins.

Repair: Work: Installed wax motor on Dexter washer, reset Maytag washing machine and drained water from it · Parts: Wax motor for door lock assembly · Result: Could not replicate the original problem after installation

Whirlpool refrigerator (WRS315SDHZ17) — Louisville, OH

Reported: The customer reported their Whirlpool refrigerator was not making ice. The icemaker had stopped functioning completely.

Diagnosis: After testing the icemaker unit, we determined it had failed internally and required replacement to restore ice production.

Repair: Work: Replaced icemaker · Parts: W11700250 — ice maker · Result: Good to go

GE microwave (JVM3160DF9WW) — Louisville, OH

Reported: The customer purchased a new GE microwave and needed professional installation. They requested us to install the new microwave unit.

Diagnosis: This was a straightforward installation job. The customer had their new GE JVM3160DF9WW microwave ready for mounting and needed our expertise to get it properly installed.

Repair: Work: Installed new microwave · Parts: No parts replaced · Result: Good to go

Maytag dryer (MEDB835DW4) — Louisville, OH

Reported: The customer reported their dryer was making a squeaking sound at the beginning of the cycle, then it would stop making noise and continue working normally. This intermittent noise pattern pointed to mechanical wear in the drum support system.

Diagnosis: Inspection revealed an older pulley showing signs of wear and a heat element that also required replacement. The squeaking was coming from the worn idler pulley assembly, which creates tension on the drum belt during startup when load stress is highest.

Repair: Work: Replaced older pulley and heat element · Parts: WP3387747 — dryer element, W10837240 — idler · Result: Good to go

Kenmore dryer (110.68532700) — Louisville, OH

Reported: The customer called because their dryer won’t run on any settings. They also mentioned that sparks came from under control panel area, which indicated electrical issues beyond just a simple malfunction.

Diagnosis: We found the breaker was half tripped, which explained why the unit had no power. After installing a new timer, we discovered the dryer still wasn’t heating properly, pointing to additional failed heating components that needed attention.

Repair: Work: Installed new timer, replaced element and thermostat/fuse · Parts: WP8299784 timer, 279816 cutoff/thermal fuse, 279838 heating element · Result: All is working — dryer now runs and heats properly on all settings

Samsung dryer (STEAM) — Louisville, OH

Reported: The customer reported their Samsung STEAM dryer runs but has no heat. The drum would tumble and the cycle would complete, but clothes came out damp and cold.

Diagnosis: Testing revealed the heating element was burnt out. When heating elements fail in Samsung dryers, it’s standard practice to also replace the thermostats to prevent premature failure of the new element.

Repair: Work: Replaced element and thermostats · Parts: DC97-14486A — Assembly Duct Heater · Result: It’s now heating normally

Kenmore refrigerator (59678589801) — Louisville, OH

Reported: The customer reported their French door refrigerator was not cooling in either compartment. Both the refrigerator and freezer sections had lost their ability to maintain proper temperatures.

Diagnosis: After examining the unit, we identified that the start device had failed. This component is essential for the compressor to begin its cooling cycle properly.

Repair: Work: Installed the new start device and related components · Parts: Start device, icemaker (D7824706Q), run capacitor (URCO410) · Result: Operation returned to normal and the cooling symptoms were resolved

Frigidaire microwave (FMT116E1W) — Louisville, OH

Reported: The customer reported their Frigidaire microwave looks normal but when you start it, timer counts down but nothing else happens. The display and controls appeared to function, but no heating or turntable operation occurred during the cooking cycle.

Diagnosis: After evaluating the FMT116E1W model, we determined this is typically more economical than attempting to repair some of the older microwaves. The age and repair complexity made replacement the better option for this customer.

Repair: Work: Installed new over the range microwave · Parts: JVM3160DFWW— new over the range microwave · Result: Customer now has a fully functional microwave with modern features

LG washer — Louisville, OH

Reported: The customer contacted us about their LG washer showing a PE code flashing and constant uneven load code. These error codes were appearing consistently, preventing normal wash cycles from completing properly.

Diagnosis: Our inspection revealed that the repair would require a significant parts investment. Given that this washer was already 5 years old, we assessed whether the repair investment made financial sense for the customer.

Repair: Work: Diagnostic assessment and cost analysis · Parts: No parts used · Result: Recommended washer replacement over repair

Kenmore range (790.42529313) — Louisville, OH

Reported: Making noise

Whirlpool dryer (Lgq9030pq0) — Magnolia, OH

Reported: The customer reported their dryer was not heating up. The unit would run through cycles but clothes came out cold and wet, indicating a complete loss of heat generation.

Diagnosis: We checked with a thermometer and found the dryer was cycling once or twice and then kicking out. The coil packs in the gas valve assembly were faulty, preventing proper gas flow and consistent heating operation.

Repair: Work: Installed new coil packs in the gas valve assembly · Parts: 279834 — gas valve coil packs · Result: Dryer appears to be cycling normally with proper heat generation

LG oven/stove (LRE3083ST /01) — Massillon, OH

Reported: The customer reported that the oven temperature does not go above 380 degrees. This prevented the oven from reaching proper cooking temperatures for recipes that require higher heat settings.

Diagnosis: Testing revealed that the relay board was malfunctioning, limiting the power delivery to the heating elements. This electronic control component is responsible for switching the heating elements on and off to maintain proper oven temperature throughout the cooking cycle.

Repair: Work: Replaced relay board · Parts: EBR74164805 — relay board · Result: Oven now reaches full temperature range and maintains proper heat control

Amana washer (NFW5700BW0) — Massillon, OH

Reported: The customer reported that the door will not latch on their Amana washer. The machine was displaying a 55 III error code, which with Whirlpool, Amana, and Maytag wash machines specifies a door lock error.

Diagnosis: When the washer was powered on in a static setting, it would constantly try to lock and unlock the door latch. Looking inside the latch, you could tell that it was locked and shouldn’t be. The door lock assembly had failed and was sending incorrect signals to the control board.

Repair: Work: Installed a new lock · Parts: WPW10443885 — door latch assembly · Result: The washer works well with proper door latching function

Whirlpool dryer (GEW9250SU0) — Mineral City, OH

Reported: The dryer runs, but doesn’t heat. The customer noted seeing a large amount of lint when looking down where the lint trap comes out, and the dryer vents hadn’t been cleaned since moving to the home 12 years ago.

Diagnosis: While lint buildup was certainly present, testing revealed multiple failed heating system components. The heat element, thermistor, and high limit thermal fuse all needed replacement to restore proper heating operation.

Repair: Work: Replaced all three heating system components · Parts: WP3387747 heat element, WP8577274 thermistor, WP3392519 high limit thermal fuse · Result: Operation is normal and symptoms are resolved

Maytag washer (LA211) — Minerva, OH

Reported: The customer reported their Maytag washer was overflowing during operation.

Diagnosis: We found the water valve was seeping when not in use and the cold water valve was not actuating properly. This dual failure was causing the overflow condition the customer experienced.

Repair: Work: Replaced the faulty water valve · Parts: 205613 — Water Valve · Result: Good to go

Frigidaire refrigerator (Lfhb2751tf5) — Minerva, OH

Reported: The customer reported that the top fridge part was not cooling as it should, with the freezer below working fine. Despite being set at 33 degrees, the refrigerator compartment wasn’t reaching the desired coolness level.

Diagnosis: Basic fridge function was operating as designed, but air didn’t seem to be passing through the fridge tower properly. The issue was related to airflow restriction rather than a component failure.

Repair: Work: Added foam sealer to the joint where the fridge tower mounted · Parts: None required · Result: Improved air circulation through the refrigerator compartment

Maytag washer (MVWB300WQ1) — Navarre, OH

Reported: The customer reported the washer was stopping the cycle at 12 minutes with an LD error code appearing on the display. They also mentioned one instance where the unit didn’t drain, slow cold water flow, and suspected clothing under the drum or pump overheating issues.

Diagnosis: Our inspection found a failing drain pump that was unable to properly evacuate water from the tub. Additionally, the water valve screens were clogged, restricting water flow and contributing to the cycle interruptions and LD error code.

Repair: Work: Installed new drain pump and new screens in water valve · Parts: W10536347 drain pump, 285452A water valve screens · Result: Washer completed full cycles without error codes or drainage issues

Samsung refrigerator (RF260BEAESR) — North Canton, OH

Reported: The fan is making a sound like a motorcycle. This type of loud, grinding noise from a refrigerator typically indicates a problem with one of the internal fans, and the motorcycle-like sound suggested the evaporator fan was struggling against ice buildup.

Diagnosis: Evaporator fan was iced up. When ice accumulates around the evaporator fan, it restricts the fan blades and creates that distinctive loud grinding noise the customer described. The ice buildup also indicated issues with the defrost system components.

Repair: Work: Replaced evaporator fan motor, evaporator fan cover, defrost, drain kit and defrost sensor. Extended defrost time. Cleaned hair and lint from condenser coils. · Parts: DA32-10104N — Defrost probe, DA82-01415A — Drain kit, DA97-12609C — Evaporator cover · Result: Good to go.

Admiral oven/stove (FGES3065PFA) — North Canton, OH

Reported: The surface element has stopped working. The inside oven is still working.

Diagnosis: Found that crumbs had fallen on top of the UI power board causing a short. This type of debris accumulation can interrupt power delivery to specific components while leaving others unaffected, which explained why the oven continued to function normally while the surface element failed.

Repair: Work: Cleaned board and put tape over opening to prevent re-occurrence · Parts: None required · Result: Surface element restored to full operation

Maytag washer (MAV3855AWW) — North Canton, OH

Reported: The customer reported that when the washing machine gets to spin cycle it won’t do anything but make a humming noise. The agitator won’t spin, and water won’t drain from the tub.

Diagnosis: The drive belt had failed, preventing the transmission from engaging properly. Without the belt, the motor couldn’t transfer power to spin the drum or operate the agitator mechanism.

Repair: Work: Replaced belt · Parts: WP21352320 — drive belt · Result: Tested — washer now spins and drains properly

Maytag oven/stove (MER8700DS) — North Canton, OH

Reported: The oven was not heating properly nor maintaining temperature. When set to 350 degrees, it took about 30 minutes to reach that temperature, then immediately started cooling down while still showing that it was at 350. The stove top worked fine and the broiler feature seemed to work okay.

Diagnosis: With the cooktop and broiler functioning normally, the problem pointed to the oven’s bake element. The slow heating and immediate temperature drop indicated the bake element had failed and wasn’t providing consistent heat to maintain the set temperature.

Repair: Work: Replaced bake element · Parts: W10779716 — bake element · Result: Oven now heats properly and maintains set temperature

Maytag washer (MVWC425BW0) — North Canton, OH

Reported: The customer reported that their washer will not spin. The unit would fill and agitate normally but failed to enter the spin cycle, leaving clothes waterlogged at the end of every wash.

Diagnosis: Internal inspection revealed the transmission bearings going out and leaking out the bottom. This is a catastrophic failure where the internal bearings have worn beyond repair, allowing transmission fluid to leak and preventing the spin basket from rotating properly.

Samsung dryer (DV45H6300GG/A3) — North Canton, OH

Reported: The customer reported that the drum hasn’t been turning until they rotate it a few times and now smells like a burned belt. They had someone from our company come out a couple months ago and said it was fixed, but they were still having problems with the same symptoms.

Diagnosis: The centrifugal switch in the dryer has failed. This component is responsible for engaging the motor properly during startup, which explains why manual rotation was needed to get the drum moving and why the belt was overheating from the motor struggling to start.

Repair: Work: Due to the cost of parts, customer decided not to repair the unit · Result: Service call waived since this was a return visit for the same issue

Samsung washer (WA5471ABPXAA01) — North Canton, OH

Reported: The washer continually shuts down when becoming unbalanced. DC code appears on the display throughout the wash cycle.

Diagnosis: The washer displays DC code multiple times through wash cycle. One of the suspension rods was physically damaged. As they wear over time, it’s necessary to replace all four at once. The problem may be deeper than that, possibly a control board or other part.

GE Washer; dryer (WASHER. GTW335ASNOWW. KENMORE DRYER. 110.74732400) — Paris, OH

Reported: The customer reported that the washer is newer and won’t drain. The older dryer, he said it won’t do anything.

Diagnosis: On the GE washer, the drain hose was frozen. For the Kenmore dryer, we found it needs a door switch — a safety component that prevents the dryer from running when the door isn’t properly latched.

Repair: Work: Thawed the frozen washer drain hose, replaced the dryer door switch · Parts: WP3406107 — door switch for the dryer · Result: Washer is draining, dryer is running and heating

Frigidaire dishwasher (FGID2474QF0A) — Salem, OH

Reported: The customer reported that their dishwasher was showing error message i30 and the motor/pump would continue to run. They attempted troubleshooting by turning off the breaker and waiting a half hour, but upon turning back on, the motor immediately ran continuously and would not turn off.

Diagnosis: The pressure sensor was plugged and not sensing the water level correctly. This caused the drain pump to run continuously as the control board couldn’t determine proper water levels inside the tub.

Repair: Work: Replaced the faulty pressure sensor · Parts: 5304504077 — Pressure sensor kit · Result: Error code cleared and normal operation restored

Maytag washer (MHWZ600TW01) — Salem, OH

Reported: The customer reported that their washer would not start. They needed to schedule service and mentioned we had previously repaired their dryer.

Diagnosis: Unit had a stored error code of F22. This means it has tried 6 times to lock the door unsuccessfully. I cleared the code and was unable to replicate the lock/unlock error. In the test mode, all functions test normal.

Repair: Work: Cleared stored error code and tested all functions · Parts: No parts required · Result: All functions tested normal in test mode

GE washer (GTW330ASK1WW) — Scio, OH

Reported: The customer reported that their washer doesn’t always spin all the water out of clothes. Clothes were coming out wetter than they should, which is typically a spin cycle issue that can sometimes be resolved with software updates or mechanical adjustments.

Diagnosis: During our inspection, we discovered oil leaking from the transmission. Before noticing the leak, we attempted the SUM update for spin cycle performance. However, once we identified the transmission leak, it became clear this was a major internal failure that couldn’t be repaired cost-effectively.

Repair: Work: Diagnostic inspection, SUM update attempt · Parts: None · Result: Transmission leak identified; customer advised to replace unit

Frigidaire dishwasher (FFBD2412SW0A) — Uniontown, OH

Reported: The customer reported their dishwasher quit working all together and won’t make any noise. No cycles would start, and the unit appeared completely unresponsive.

Diagnosis: We tested the water valve and found it was not functioning properly. The valve controls water flow into the dishwasher tub and is essential for any wash cycle to begin.

Repair: Work: Unplugged and plugged the dishwasher back in, tested water valve · Parts: None · Result: Water valve is working again

LG refrigerator (LFXS26973S/01) — Waynesburg, OH

Reported: The customer reported that their icemaker dispenser was dispensing constantly. The ice and water dispenser wouldn’t stop running, creating an ongoing flow that the homeowner couldn’t control.

Diagnosis: Upon inspection, we found the arm that engages the ice/water dispenser switch was gummed up and stuck. This prevented the dispenser mechanism from properly disengaging, causing the continuous dispensing issue.

Repair: Work: Cleaned and reassembled the dispenser arm mechanism · Parts: No parts needed · Result: The dispenser is functioning properly

Need an appliance repaired?

Schedule service on our website or call (330) 693-9163. Same-day or next-day whenever possible.

Schedule Online