Appliance Repairs — Week of February 2, 2026 (part 1 of 2) | Stark County, OH

GE dryer (GTD42EASJ2WW) — Akron, OH

Reported: The customer reported their dryer was heating up but the drum wasn’t rotating at all. Clothes were getting warm but not tumbling, which meant they weren’t drying properly. This is one of the most common dryer failures we see on GE units from this era.

Diagnosis: Opening the dryer cabinet revealed a broken drive belt that had snapped and fallen to the bottom of the unit. The belt connects the motor pulley to the drum, and when it breaks, the drum loses all rotation while other components like the heating element continue working. On this model, the belt also operates the blower wheel, so airflow was reduced as well.

Repair: Work: Removed cabinet, installed new belt around motor pulley and drum, reassembled unit · Parts: WE03X29897 — drive belt · Result: Drum rotates properly, full airflow restored, normal drying cycle verified

Admiral refrigerator (FRS6LF7JS3) — Akron, OH

Reported: Water was leaking from underneath the refrigerator, creating puddles on the kitchen floor. The homeowner noticed the issue had been getting progressively worse over several days, with more water appearing each morning.

Diagnosis: The defrost drain hose was completely blocked with ice and debris. When the defrost cycle runs, melted water from the evaporator coils normally drains through this hose to the drain pan underneath. With the blockage, water was backing up and overflowing into the refrigerator compartment, then leaking out onto the floor. Ice had built up around the drain opening in the freezer section, creating a solid plug.

Repair: Work: Cleared ice buildup from freezer drain opening, flushed defrost drain hose with warm water · Parts: None required · Result: Water flows freely through drain system, no more leaks detected

Frigidaire refrigerator (FLSC23F6DSN) — Alliance, OH

Electrolux dryer (EIED55HIW0) — Alliance, OH

Reported: The dryer still heats up but it only runs for about 5 minutes then shuts off and throws E64 error code.

Diagnosis: The E64 error code on this Electrolux model indicates a heating element failure. The element was drawing incorrect amperage, causing the thermal protection system to shut down the unit after a few minutes of operation.

Repair: Work: Replaced heat element · Parts: 134792700 — ELEMENT · Result: Good to go

LG washer (WM3570H*A) — Alliance, OH

Reported: The customer explained that her husband had called a local repair guy who replaced the pump but did not wait until the washer even went through a cycle. Water was pouring out the door after the repair. She believed the technician did not replace the spring that holds the gasket in place, noting she saw the spring and less than 30 seconds later he was screwing on the front of the door before leaving quickly.

Diagnosis: Upon inspection, we found the door boot and spring had been improperly installed during the previous repair attempt. The rushed installation had left the door seal compromised, allowing water to leak during operation. We also checked for other potential issues and discovered the bearings are loose, indicating the machine’s overall condition is declining.

Repair: Work: Reinstalled door boot and spring correctly, checked for other issues · Parts: No parts needed — existing components properly reinstalled · Result: Door seal properly secured, no water leakage during test cycle

Kenmore dryer (SERIES 200) — Canton, OH

Samsung dryer (DV42H5200EW/A3) — Canton, OH

Kenmore washer (110.20372711) — Canton, OH

Kenmore washer (110.25132412) — Canton, OH

Amana washer (NTW4516FW1) — Canton, OH

Frigidaire range (LGGF3044LQC) — Canton, OH

Reported: The customer reported their Frigidaire range was taking 15-20 minutes to preheat when it should take 6-8 minutes. More concerning was the noticeable gas smell during the long ignition attempts. The oven would eventually heat up, but something was clearly wrong with the ignition system.

Diagnosis: We tested the oven igniter with an amp meter and found it was only drawing 2.8 amps instead of the required 3.2-3.6 amps needed to open the gas valve. The weak igniter would glow orange but couldn’t generate enough heat to properly signal the gas valve to open quickly. This caused the extended preheat times and allowed unburned gas to accumulate, creating the odor the customer noticed.

Repair: Work: Removed old igniter, installed new unit, tested ignition cycle · Parts: 316489403 — oven igniter assembly · Result: Oven now lights in 38 seconds and reaches preheat temperature in 6 minutes

Frigidaire dishwasher (FFPD1821MB1B) — Canton, OH

Kenmore washer (110.26132413) — Canton, OH

GE refrigerator (PFE28KBLITS) — Canton, OH

Whirlpool dishwasher (WDTA50SAHZ0) — Canton, OH

Samsung oven/stove — Canton, OH

Reported: The customer reported that wires caught fire in their Samsung oven. This created a dangerous situation requiring immediate attention and repair.

Diagnosis: Upon inspection, we found the bake valve harness had failed, causing the wires to overheat and catch fire. The bake/broil valve was also compromised and needed replacement.

Repair: Work: Replaced bake valve harness and bake/broil valve · Parts: DG39-00049A assembly wire harness-sub, bake/broil valve (used) · Result: Preheat in 6 minutes — normal operation restored

Amana dryer (NED4655EW1) — Canton, OH

Reported: The customer reported that their dryer turns on but no heat was being generated. They had checked the duct and vent, which seemed clear. The dryer was about 2 years old.

Diagnosis: Testing revealed that the heat element had failed completely. When heating elements fail, the dryer will run normally but won’t generate any heat to dry the clothes. We also found the thermal fuse had blown, which is common when heating elements fail.

Repair: Work: Replaced the failed heating element and thermal fuse · Parts: 279838 heating element and WP3392519 thermal fuse · Result: Dryer now produces proper heat and dries clothes effectively

Whirlpool dishwasher (WDT720PADM2) — Canton, OH

Reported: The customer reported: I’ve ran it 4x first 2x dishes were not clean and felt gritty like the soap wasn’t rinsed. 3rd and 4th time dishes were wet but still dirty and the detergent packets were out of the dispenser and still intact laying in the bottom of the dishwasher.

Diagnosis: Dishwasher has an intermittent wash circulation issue. Wash motor does not consistently start at the beginning of the cycle, resulting in weak or delayed water circulation. This prevents proper detergent dissolution and water heating. Stored F7E1 error indicates insufficient temperature rise due to poor circulation. Based on testing, age of unit, and known failure pattern, wash pump / sump assembly is failing intermittently and replacement is recommended.

Repair: Work: Diagnostic testing and error code analysis · Parts: No parts replaced · Result: Intermittent wash pump failure confirmed; replacement recommended

Maytag range (MER5730AAQ) — Canton, OH

Reported: The customer’s range had a control panel that wasn’t responding to button presses. The digital display showed the clock was on with a moving line, and the surface burners worked fine with their knobs, but the oven controls were completely unresponsive.

Diagnosis: Surface burners were fine, but the oven was not working. During inspection, we found evidence of roaches on the control board. Unfortunately, the control board for this model is no longer available from the manufacturer.

Repair: Work: Diagnostic inspection revealed roach damage to control board · Parts: No parts replaced · Result: Walked due to unavailable replacement part — no charge to customer

LG washer (UNSURE) — Canton, OH

Reported: The customer reported that their washer was not draining. This is a common complaint that can indicate several potential issues with the drain system.

Diagnosis: We tested all functions of machine and found everything was operating properly at the time of the service. The drainage issue was not present during our diagnostic testing.

Repair: Work: Tested all functions of machine · Parts: None required · Result: Everything was operating properly — initiated a clean cycle before leaving

GE dishwasher (GDF610PMJ2ES) — Canton, OH

Reported: The dishwasher would not turn on. The customer had checked the circuit and everything seemed to be fine, but the dishwasher would not turn on at all.

Diagnosis: We unplugged main power to circuit board and checked everything out. The circuit board appeared to be functioning properly, but needed a power reset to restore normal operation.

Repair: Work: Unplugged main power to circuit board and checked everything out, then plugged circuit board back in · Parts: None · Result: Everything worked after the power reset

Maytag washer (MHWE400WW01) — Canton, OH

Reported: The customer reported their Maytag washer was showing a SUD error and would not drain. This prevented the wash cycle from completing properly.

Diagnosis: Upon inspection, we determined the drain pump had failed. When a drain pump stops working, the washer cannot remove water from the tub, triggering error codes and stopping the cycle.

Repair: Work: Installed new drain pump · Parts: New drain pump · Result: All is working, no leaks

Whirlpool washer (WTW8040DW3) — Canton, OH

Reported: The customer contacted us about their Whirlpool washer displaying an LF error after a few minutes of washing. They also noted a broken front leg that occurred from mixing machine operation.

Diagnosis: The LF error code on this Whirlpool model indicates a long fill condition — the washer isn’t filling with water within the expected timeframe. Testing confirmed the water valve had failed and wasn’t allowing proper water flow into the tub. The broken leveling foot also needed replacement to restore proper machine stability.

Repair: Work: Installed new water valve and tested operation, ordered and dropped off replacement foot · Parts: W11220230 — water valve, WPW10687506 — leveling foot · Result: Washer fills properly without LF error, machine properly leveled

Kenmore dryer (796.81372210) — Canton, OH

Reported: The dryer won’t turn off unless unplugged. The heat turns off when the cycle is over but keeps tumbling.

Diagnosis: The control board had failed. The motor relay was stuck closed and the motor ran whenever the machine was plugged in.

Repair: Work: Diagnosed failed control board · Parts: None — part wasn’t available anymore · Result: Customer will replace the unit

Whirlpool refrigerator — Canton, OH

Reported: The customer reported the refrigerator was not cooling at all. No refrigeration meant food spoilage and an urgent need for diagnosis.

Diagnosis: Testing revealed the wall outlet had only 70 volts instead of the required 120 volts, which prevented the fridge from operating correctly. This insufficient voltage was starving the refrigerator of the power it needed to run its cooling system.

Repair: Work: Plugged refrigerator into a different outlet temporarily, cleaned the fins underneath, installed new filter, and replaced ice maker optical sensor · Parts: EDR3RXD1 Filter 3, W10757851 electronic control, W10811169 control panel · Result: Refrigerator resumed normal operation when connected to proper voltage

Whirlpool washer (ATW4475VQ0) — Canton, OH

Reported: The customer reported their washer washes fine but won’t drain or spin. The machine would fill and agitate normally during the wash cycle, but when it came time to drain and spin the clothes dry, nothing happened.

Diagnosis: The lid switch had failed. This safety component prevents the washer from spinning when the lid is open, but when it fails, it can also prevent spinning even when the lid is properly closed. Without a functioning lid switch, the washer’s control system won’t allow the drain and spin cycles to operate.

Repair: Work: Replaced the failed lid switch · Parts: WP8318084 — lid switch · Result: After replacing it, the washer is working great

Estate dryer (TEDS740PQ0) — Canton, OH

Reported: The customer reported that their dryer won’t turn on. No response when pressing the start button, no display lights, and no signs of electrical power reaching the unit.

Diagnosis: Testing revealed a blown thermal fuse in the exhaust system. This safety component cuts power completely when it detects excessive heat, usually caused by restricted airflow through clogged vents or lint buildup.

Repair: Work: Replaced the thermal fuse in the exhaust · Parts: WP3392519 — thermal fuse · Result: Operation is normal

Samsung dryer (DV393ETPARA/A1) — Canton, OH

Reported: The customer reported that their Samsung dryer shuts off mid cycle. They mentioned the heating element had been replaced about six months ago, but the problem persisted.

Diagnosis: We tested the dryer’s safety systems and found the high limit thermal fuse had failed. This component is designed to shut off the dryer if temperatures exceed safe limits, which explained the mid-cycle shutdowns.

Repair: Work: Replaced the high limit thermal fuse · Parts: DC96-00887C — thermal fuse · Result: Operation is normal

GE refrigerator (GNS23GMHBFES) — Canton, OH

Reported: The customer reported ice cubes sticking together in clumps. The temperature in the freezer was going up to 20 degrees and then going back down, with ice crystals forming all over items in the freezer.

Diagnosis: The refrigerator had a sealed system leak. This type of failure affects the refrigeration cycle’s ability to maintain consistent temperatures, explaining the temperature fluctuations and ice crystal formation throughout the freezer compartment.

Repair: Work: Diagnosed sealed system leak · Parts: No parts recorded · Result: Advised unit replacement as not economically repairable

Amana washer (NTW4516FW3) — Canton, OH

Reported: The customer called because their washer won’t complete the cycle. It fills with water as expected but won’t continue through the wash sequence.

Diagnosis: After inspection, we found the transmission is failing on this washer. This is a major internal component that controls the wash basket’s agitation and spin cycles.

Repair: Work: Diagnosed transmission failure · Parts: No parts recorded · Result: Customer informed of repair options

Maytag washer (LAT2301AAE) — Canton, OH

Reported: The customer reported their washer was leaking during operation. Water was escaping from the unit and creating puddles on the laundry room floor.

Diagnosis: Upon inspection, we found the tub had a tendency to stick to one side or the other. When the tub was stuck in the forward position away from the back of the machine, the water ran over the edge. This misalignment was causing the leak the customer experienced.

Repair: Work: Diagnosis of tub alignment issue · Parts: No parts were installed · Result: We told customer that replacing bushings and springs would possibly help. Customer is going to look for new machine.

Maytag dryer (MDE3000AYW) — Carrollton, OH

Reported: The customer reported their dryer would just beep and won’t cycle. The unit wasn’t advancing through its normal operation sequence.

Diagnosis: The motor bearings had failed. The motor was turning quite hard and would not start properly, preventing the dryer from cycling normally.

Repair: Work: Installed a new motor · Parts: W10410997 — drive motor · Result: The dryer is operating and cycling correctly

Admiral dryer (DCXR463EA1WW) — Carrollton, OH

Reported: The customer reported that the belt was slipping when the drum was turning. This type of issue typically indicates worn components in the drum support system that allow excessive movement during operation.

Diagnosis: The front plastic bearing assembly had worn through the slide. This wear allowed the drum to move improperly, causing the belt to slip during rotation. The felt seal also showed signs of deterioration from the misalignment.

Repair: Work: Installed a new bearing, slide and belt, and replaced the felt seal · Parts: WE49X20697 — dryer bearing assembly · Result: Drum now operates smoothly with proper belt tension

Samsung washer (WF42H5200AF/A2) — Carrollton, OH

Reported: The customer reported leaking water on the floor when the washer was running. They had already identified that the rubber seal around the door was damaged.

Diagnosis: We found the door boot assembly was compromised, allowing water to escape during the wash cycle. Additionally, the drum showed a slight wobble, indicating potential future bearing issues.

Repair: Work: Installed a new runner door boot · Parts: DC97-18094B — Assembly Diaphragm (door boot) · Result: Water leak eliminated, washer operating normally

Kenmore dishwasher (665.13269k114) — Carrollton, OH

Reported: The customer reported that when you turn it on it makes a horrible noise and smells like burning plastic. These symptoms typically indicate serious electrical component failure in dishwashers.

Diagnosis: Upon inspection, we found that the control board and wiring harness are burnt and damaged. This type of electrical failure creates the burning plastic smell and unusual operational noises the customer experienced.

Repair: Work: Diagnosed electrical damage, cleaned the cold water screen on the washer · Parts: None — customer opted for replacement · Result: Customer chose to replace the unit due to age and repair costs

Maytag dryer (MCG8000AWW) — Clinton, OH

Reported: The customer reported their dryer was tumbling normally but producing no heat whatsoever. Clothes were coming out just as wet as when they went in. The unit would complete its cycle timing but without any temperature rise inside the drum.

Diagnosis: Testing revealed both coil packs on the gas valve assembly had failed electrically. These electromagnetic coils control the gas valve operation — when they burn out, the valve stays closed and no gas reaches the burner. We also found significant lint buildup in the exhaust ducting that was restricting airflow and likely contributed to the coil failure by causing the system to overheat.

Repair: Work: Replaced both coil packs and thoroughly cleaned exhaust ducting · Parts: 279834 — gas valve coil pack assembly · Result: Dryer now ignites properly and maintains correct drying temperatures

GE dryer (GUD27ESSJ1WW) — Cuyahoga Falls, OH

Reported: The customer reported their dryer runs but shuts off in a few minutes if more then a few clothes in it. With lighter loads, it would complete the cycle normally.

Diagnosis: Motor overheating and shutting off. The motor was drawing excessive current under load, causing it to overheat and trigger the thermal protection.

Repair: Work: Replaced motor · Parts: WE17X22215 — Motor · Result: Good to go

Frigidaire refrigerator (FFHN2740PS1) — Dalton, OH

Reported: The main compartment doesn’t stay cold. It happens before and we thawed it out because coils were frozen. Now it’s not getting cold.

Diagnosis: Checked systems and appeared ok. The refrigerator’s control systems needed a complete power reset to restore proper operation after the previous freezing issue.

Repair: Work: Had customer flip breaker to reset and let it sit for a bit. Flipped breaker back on · Parts: 241996364 — BOARD-MAIN POWER (on standby) · Result: Everything appears to be fine. Customer will call if problem shows up again

Whirlpool dryer (WED72HEDW1) — Deerfield, OH

Reported: The customer reported their dryer won’t turn on with no lights or anything. They had already checked the breaker, which is always a good first step when dealing with electrical issues.

Diagnosis: The dryer only had one leg of power going to it. This indicated an issue with the household electrical system rather than the dryer itself.

Repair: Work: Diagnosed electrical supply issue · Parts: None · Result: Referred customer to electrician for household electrical repair

Crosley dryer (CEDS563SQ0) — Dover, OH

Reported: The customer called because their Crosley dryer had no heat. The unit would run through cycles but clothes came out damp and cold, indicating a complete loss of the heating function.

Diagnosis: Testing revealed multiple thermal component failures. The heat element had failed, along with the high limit thermal fuse and exhaust thermal limiter. More concerning, the power cord had melted in the wall outlet, creating a serious electrical hazard that required immediate attention.

Repair: Work: Replaced the heat element and high limit thermal fuse, replaced the exhaust thermal limiter, installed new 3025-D61250 5ft 30amp 3-wire power cord and 3-pole dryer surface outlet · Parts: 279838 heat element, WP3392519 thermal fuse, 279816 thermal cutoff limiter · Result: Dryer now produces proper heat and operates safely with new electrical connections

Whirlpool washer (WFW8300SW01) — Dover, OH

Reported: The customer reported their Whirlpool front-load washer was making noise while operating. This type of noise complaint often points to worn internal components, particularly in older units.

Diagnosis: Upon inspection, we found the bearings were going bad in washer. Failed bearings typically produce grinding, squealing, or rumbling noises that become more pronounced during the spin cycle as the drum rotates at higher speeds.

Repair: Work: Diagnosed bearing failure · Parts: No parts recorded · Result: Customer advised of repair options

Maytag washer (MVWX550XW1) — Hartville, OH

Thor refrigerator (TRF2401U) — Hartville, OH

Speed queen dryer (ADE3SRGS173TW01) — Homeworth, OH

Reported: The homeowner reported their Speed Queen ADE3SRGS173TW01 would run through its cycles but wouldn’t dry clothes. The drum rotated properly and the timer advanced, but no heat was being generated. Clothes came out just as wet as they went in, making laundry day impossible.

Diagnosis: We tested the electrical circuits and found the cycling thermostat and high limit overload both had proper continuity. However, when we checked the heating element with a multimeter, it showed completely open — no electrical path at all. The element had failed internally, preventing any heat generation while allowing the mechanical components to function normally.

Repair: Work: Removed failed heating element and installed new kit with proper torque specifications · Parts: 964P3-KIT — complete heating element kit · Result: Ran full test cycle with proper heat output and normal drying performance

Whirlpool washer (MVWX500XL0) — Homeworth, OH

Reported: The customer reported that the lid is locked and won’t unlock. This prevented normal operation of the washer, leaving laundry stranded inside the machine.

Diagnosis: Investigation showed that the control board has spilled in the washing machine. This type of damage typically occurs when water infiltrates the electronic components, causing corrosion and failure of the lid lock mechanism among other systems.

Repair: Work: Diagnostic evaluation of control board damage · Parts: None — repair deemed uneconomical · Result: Replacement recommended due to repair cost exceeding unit value

Maytag washer (MVWB765FE2) — Kensington, OH

Reported: The customer reported clothing jammed under agitator, which was preventing the washer from running through its cycles normally.

Diagnosis: Upon inspection, we found clothing and several coins lodged under the agitator assembly. The agitator itself appeared to be in good shape with no damage from the obstruction.

Repair: Work: Remove the clothing and several coins from under the agitator · Parts: None required · Result: Issues resolved and operation is normal

Admiral refrigerator (FGHC2331PF7) — Louisville, OH

Reported: The customer’s Admiral refrigerator was displaying an SY EF error code, indicating evaporator fan motor failure. Both the freezer and refrigerator compartments had warmed to room temperature, suggesting complete cooling system shutdown.

Diagnosis: Upon inspection, we discovered the funnel on the ice maker had broken off. This allowed water to leak onto the freezer evaporator and freeze on the fan, preventing it from operating and triggering the error code.

Repair: Work: Removed ice buildup from evaporator fan area caused by broken ice maker funnel · Parts: None required · Result: Fan operation restored, cooling system returned to normal function

Whirlpool refrigerator (WRF757SDHZ04) — Louisville, OH

Reported: The customer called because their Whirlpool refrigerator was making the noise again. This was a return visit, indicating the fan had been problematic before.

Diagnosis: We identified the evaporator fan as the source of the noise. The fan motor had failed and required replacement to restore quiet operation.

Repair: Work: Replaced evaporator fan · Parts: W11578030 — Fan · Result: Good to go

GE washer (GTW335ASN2WW) — Louisville, OH

Reported: The customer reported their washer intermittently will not fill on certain cycles with clicking noise heard at lid area. They suspected lid lock / lid switch issue with no visible error codes or flashing lights, and confirmed the fill valve was working intermittently.

Diagnosis: We found incorrect customer-installed inlet valve (wrong type w/ thermistor port) leaking and causing intermittent control issues. SmartHQ diagnostics revealed active F5 Mode Shifter fault and history of F32 Lid Lock faults. Additionally, the unit was loud in spin and seeping at bearings—indicating the gearcase/transmission was failing.

Repair: Work: Reinstalled original correct valve; installed GE firmware update · Parts: No parts replaced · Result: Lid lock and shifter now operate normally; however, gearcase replacement not economical and customer elected to replace washer

GE range (JGBS66REK5SS) — Louisville, OH

Reported: The customer reported that during use, opening the oven door caused the breaker to trip and the unit shut down. After resetting the breaker, the oven would power on but stayed in preheating and never lights/heats. The rangetop burners had gas and functioned normally, but the oven did not appear to be receiving gas or igniting.

Diagnosis: We found a wire to the bake valve kit had come loose, likely from the electrical disruption when the breaker tripped. This broken connection prevented the gas valve from opening properly, which is why the oven stayed stuck in preheat mode despite having power. The customer’s igniter replacement was unnecessary since the igniter wasn’t the issue.

Repair: Work: Repaired connection to bake valve kit · Parts: No parts needed · Result: Oven now heats and functions normally

Samsung refrigerator — Louisville, OH

Reported: The customer called about their Samsung refrigerator frosting up. They had already replaced the heat probe in the fresh food compartment but the frosting issue persisted.

Diagnosis: We tested the heat element and found it was getting full voltage but had no continuity. This meant the element was receiving power but couldn’t complete the electrical circuit to generate heat, allowing frost to continue building up.

Repair: Work: Replaced the failed heat element · Parts: ERDA47-00244B — heat element · Result: Refrigerator now properly defrosts without frost buildup

Samsung refrigerator (RF23M8090SG) — Magnolia, OH

Reported: The customer reported their refrigerator and freezer were cooling, but not cold enough. Food wasn’t staying as cold as expected and the freezer wasn’t freezing properly. No error codes were displayed, and the customer was unsure of the root cause.

Diagnosis: We found a sealed system failure on this Samsung RF23M8090SG. The compressor, condenser fan and evaporator fans were all functional, pointing to either a compressor failure or refrigerant leak. Both of these issues fall into the sealed system category and are not economically repairable on this model.

Repair: Work: Diagnostic testing confirmed sealed system failure · Parts: No parts replaced · Result: Customer advised that repair would not be economically viable

Samsung refrigerator (RF25MEDBBC) — Malvern, OH

Reported: The customer reported they needed the copper line to the ice machine repaired. The ice maker wasn’t producing ice consistently, indicating a water supply issue.

Diagnosis: During inspection, we found the old copper water supply line had a number of kinks in it. These kinks were preventing proper water flow to the ice maker assembly, causing the production problems the customer was experiencing.

Repair: Work: Replaced the water supply line to the refrigerator, installing a new braided stainless one · Parts: AQU1410-10 I/M CONN HOSE — braided stainless steel water supply line · Result: Full water flow restored to ice maker

Whirlpool oven/stove (WFE770H0FZ0) — Malvern, OH

Reported: The customer reported their oven recently overheated while at a medium set point. They shut the power off at the breaker, waited a few minutes and turned it back on, which seemed to resolve the issue. Later, when they went to use it, it wouldn’t achieve the temperature set point of 350 degrees. It seemed like one of the elements wasn’t working or the command to drive the element wasn’t being sent, though the cooktop section worked fine.

Diagnosis: Testing revealed the main control board had failed. This electronic component manages temperature regulation and element control throughout the cooking cycle. When control boards fail, they can cause overheating episodes followed by inability to reach proper temperatures.

Repair: Work: Replaced failed control board · Parts: W11308431 — main control board · Result: The stove is heating and cycling correctly

Admiral dishwasher (FFBD2411NW4A) — Massillon, OH

Admiral oven (FFEF3005MWB) — Massillon, OH

Reported: The homeowner reported that their oven wouldn’t heat at all, though the surface burners on top worked fine. This created a significant inconvenience since they could cook on the stovetop but couldn’t bake, roast, or use any oven functions. The oven would turn on but produce no heat whatsoever.

Diagnosis: Testing revealed the bake element had gone open circuit — meaning the electrical connection inside the element had broken, preventing current flow. When we removed the element, we could see visible damage where the internal heating coil had separated. This is the primary heating element responsible for maintaining oven temperature, so when it fails, the oven becomes completely inoperable for baking functions.

Repair: Work: Removed failed bake element, installed new replacement element, secured all connections · Parts: 316075103 — bake element · Result: Oven now heats properly and maintains temperature correctly

Samsung dryer (DV218AEB/XAA) — Massillon, OH

GE dishwasher (GDF540HGD2BB) — Massillon, OH

Frigidaire dishwasher (Heavy duty) — Massillon, OH

Reported: The customer reported that their dishwasher was leaking water again. This was a follow-up call after we had recently replaced the water inlet hose on February 8th.

Diagnosis: During our return visit on February 12th, we found that the turbidity sensor had come loose on the bottom of the sump of the dishwasher. Water was leaking from there.

Repair: Work: Replaced the sensor in its mounting hole · Parts: DW72SSL-72 SS DW CONNECTOR · Result: The issue was resolved with no charge for the return service

Admiral dishwasher (FFBD2411NS0A) — Massillon, OH

Reported: The customer reported that the control panel was frozen and no buttons would work on their Admiral dishwasher. This was a repeat issue — we had previously fixed the same problem on this unit.

Diagnosis: Given the history of this particular dishwasher, we suspected the circuit board was failing again. The symptoms matched our previous visit exactly — complete control panel lockup with no response from any button inputs.

Repair: Work: Replaced circuit board, but machine still did not work. Had customer flip breakers and machine worked. Put old circuit board back on and machine works fine. · Parts: Circuit board (temporarily) · Result: Original circuit board restored and functioning properly after electrical reset

GE oven/stove (PGS908SEM1SS) — Massillon, OH

Reported: The customer reported that when they selected bake, the temperature never rose. The broiler still worked so it was getting gas, and the self cleaning still worked and would start to get hot.

Diagnosis: With the broiler and self-clean functions working but no heat during baking, the issue pointed to a failed bake ignitor. The ignitor wasn’t generating enough heat to open the gas valve for the bake burner.

Repair: Work: Replaced ignitor on stove · Parts: WB13T10045 — igniter assembly · Result: Everything works correctly

GE dishwasher (GDT625PSJ0SS) — Middlebranch, OH

Reported: The customer reported their GE dishwasher model GDT625PSJ0SS wouldn’t turn on at all. No lights, no response to button presses, nothing. They’d checked the circuit breaker and outlet, but the dishwasher remained completely unresponsive.

Diagnosis: We verified 120V power at the unit and found all connections secure. Testing the UI top control board revealed internal component failure — the board wasn’t processing any input signals from the touch controls. This is a common failure point on this GE model series, especially units that are 5-7 years old where heat cycling degrades the board’s electronic components over time.

Repair: Work: Removed door panel, disconnected wiring harnesses, installed new control board, reassembled · Parts: WD21X31902C — UI top control board · Result: All touch controls responsive, dishwasher powered on and ran complete test cycle

Whirlpool ice maker (GD5RVAXVB00) — Minerva, OH

Reported: The customer reported their ice maker makes ice but won’t dump. This is a common complaint that can indicate issues with the harvest cycle, motor, or control board timing.

Diagnosis: Upon arrival at the scheduled appointment time, the icemaker was cycling properly. We observed the complete ice-making cycle and confirmed normal operation throughout.

Repair: Work: Diagnostic service call · Parts: No parts recorded · Result: Icemaker was cycling properly at time of appointment. No charge for service.

Samsung washer (WF42H5200AF/A2) — Minerva, OH

Reported: The customer reported their Samsung washer stopped spinning during rinse cycle. Water wasn’t draining out, leaving clothes soaked in the drum.

Diagnosis: Testing revealed the drain pump had failed. When a drain pump fails on Samsung washers, the machine can’t remove water from the tub, which prevents the spin cycle from engaging as a safety measure.

Repair: Work: Replaced drain pump · Parts: DC97-18150B — Drain pump assembly · Result: Good to go

GE dryer (DDG7980MBL) — Minerva, OH

Reported: The customer suspected the belt needed replaced on their GE dryer. This is often what homeowners notice first when they hear unusual sounds or the drum stops turning properly.

Diagnosis: Our inspection revealed multiple worn components beyond just the belt. The drum slides showed significant wear, and the coil valves also needed attention to restore proper operation.

Repair: Work: Installed a new belt, drum slides and coil valves · Parts: WE12X10014 drive belt, WE25X60 slide assembly kit, 279834 coil valve · Result: Dryer restored to proper operation with all components functioning correctly

Admiral dishwasher (FGHD2465NF1A) — Minerva, OH

Reported: The dishwasher won’t start. It displays error code UO.

Diagnosis: The vent assembly on the tub had failed. This prevented the dishwasher from starting. It was also displaying a UO error code.

Repair: Work: Installing a new vent assembly · Parts: 5304523304-VENT ASMY · Result: The dishwasher is operating correctly

Admiral washer (HTW200ASK1WW) — Minerva, OH

Reported: The customer reported that the washer won’t latch. This prevented the washing cycle from starting, leaving them without a functioning machine.

Diagnosis: Our inspection revealed the washer had a bad lid switch and the transmission was leaking oil. The failed lid switch explained why the washer wouldn’t latch and start its cycle. The transmission oil leak indicated a more serious internal problem that would require significant repair work.

Repair: Work: Diagnosed multiple component failures · Parts: No parts used · Result: Customer decided to replace it with Speed Queen

Whirlpool washer (WTW8900BC0) — Navarre, OH

Reported: The customer reported that the washer sounds loud when spinning and suspected it needs bearing replaced.

Diagnosis: The bearings had failed on the wash machine. Failed bearings create excessive noise during the spin cycle as the drum assembly loses its smooth rotation support.

Repair: Work: We installed a new shaft, upper and lower bearing and seal · Parts: W10435302-BEARING — bearing assembly with shaft, upper and lower bearing and seal · Result: After installing the parts we ran the machine through a test cycle to make sure everything is operating correctly

Frigidaire dryer (LER331DS0) — North Canton, OH

Maytag washer (MVWC360AW0) — North Canton, OH

GE dishwasher (GDF540HMF4ES) — North Canton, OH

GE washer (GFWS1700H1WW) — North Canton, OH

Maytag washer (MVWB835DW4) — North Canton, OH

Fisher & paykel dryer (DE62T27D) — North Canton, OH

Reported: The customer reported their dryer runs no heat. The unit would complete its cycle normally but clothes remained damp and cold.

Diagnosis: I found that the high limit on the heater tripped. The element looks good with no shorting to the ground. However, the vent through the wall is 3 inches, while the code requires a 4-inch vent. This undersized ductwork restricts proper airflow, causing the dryer to overheat and trip the safety limit.

Repair: Work: Reset the high limit switch · Parts: No parts replaced · Result: Dryer heating function restored

Frigidaire dishwasher (FDPC4221AW0A) — North Canton, OH

Reported: The door will not latch. From what I can tell, the latch isn’t just stuck I believe it is broken. Happened in the middle of a cycle.

Diagnosis: The dishwasher was not installed properly. It was warped in the top where the latch was. The improper installation had caused the unit to sit unevenly, creating stress that warped the top panel and prevented proper door alignment with the latch mechanism.

Repair: Work: Adjusted the feet up and leveled the machine · Parts: None required · Result: Door latch now functions properly with correct alignment

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