Appliance Repairs — Week of May 19, 2025 | Stark County, OH

Maytag dryer (Ldg9806aae) — Akron, OH

Reported: The customer reported no heat from their Maytag dryer. They had already replaced the thermal fuse and coil valves in an attempt to fix the issue, but the dryer still wouldn’t heat.

Diagnosis: The ignitor had 120v to it but wasn’t glowing. In gas dryers, the ignitor must glow hot enough to open the gas valve and ignite the burner. When the ignitor fails internally, it can still receive voltage but won’t heat up properly.

Repair: Work: Replaced the faulty ignitor · Parts: 279311 — ignitor · Result: Issue is resolved and operation is normal

Frigidaire refrigerator (FRT1856ABY) — Akron, OH

Reported: The customer called because their fridge was no longer staying cold. Temperature control had been lost, indicating a potential issue with the cooling or defrost system.

Diagnosis: Upon inspection, we found the fridge defrost timer had failed and was no longer initiating a manual defrost. When defrost cycles don’t occur properly, ice buildup on the evaporator coils blocks airflow and prevents the refrigerator from maintaining cold temperatures.

Repair: Work: Replaced the failed defrost timer · Parts: 215846602 — Defrost Timer 60 HZ 120V · Result: The issue is resolved and proper defrost cycling restored

Samsung washer (WF42H56OOAP/A2) — Alliance, OH

Reported: The water won’t drain. The customer reported water remaining in the washer drum after cycles completed, making it impossible to remove clothes without them dripping wet.

Diagnosis: We accessed the drain filter assembly and found it severely obstructed with lint, debris, and small items that had worked their way through the wash cycles. This blockage prevented the drain pump from evacuating water properly.

Repair: Work: Cleared the obstructed drain filter and showed customer how to do the same · Parts: None required · Result: Washer now drains completely, customer educated on maintenance

Kenmore washer (Front load 110.47512600) — Alliance, OH

Reported: The customer reported their Kenmore washer wont drain or spin. The door remained locked after the wash cycle, trapping clothes inside with standing water.

Diagnosis: The coin trap on the bottom of the wash machine was plugged up. This prevented the wash machine from draining. The door was locked and it would not spin until it would be able to drain all the way out.

Repair: Work: Cleared the obstruction from the coin trap · Parts: No parts needed · Result: The wash machine is operating correctly

Amana dryer (ned4655ew1) — Alliance, OH

Reported: The customer reported their Amana dryer won’t turn on. They had already attempted basic troubleshooting by unplugging and plugging the unit back in and resetting the dryer breaker.

Diagnosis: Upon arrival for the May 21, 2020 service call, we could not replicate the problem at the time of service. The dryer was functioning normally during our inspection.

Repair: Work: Diagnostic service call · Parts: No parts used · Result: Could not replicate the reported issue

Maytag washer (MVWC415EW1) — Alliance, OH

Reported: The customer reported that their washer fails to complete spin cycle, leaving the clothes still very wet. They also noted some clunking noise as well during operation.

Diagnosis: Upon inspection, we found the hub is stripped and it appears the transmission is on its way out. This combination of failing components explains both the incomplete spin cycle and the clunking noise the customer was experiencing.

Repair: Work: Diagnostic evaluation completed · Parts: No parts installed · Result: Customer informed of findings — will consult husband and get back with us

Samsung washer (VRT) — Alliance, OH

Reported: The customer reported that their washer won’t spin water out. It will start to do it then start beeping and flashing the letters DC on the display and then recycle and start filling with water again. The DC code says unbalanced load but they tried moving everything around and nothing works.

Diagnosis: This Samsung VRT model was part of a recall issued several years ago due to suspension system failures. The suspension rods on these units are prone to breaking down, causing the persistent unbalanced load errors even when the load is properly distributed. Replacing the suspension rods sometimes takes care of the problem but not consistently.

Repair: Work: Diagnosed recalled model with suspension system issues · Parts: No parts used · Result: Due to the cost of parts and the age of the machine (7 years), the customer opted to replace the unit

GE refrigerator — Amsterdam, OH

Reported: The customer reported leaking water in freezer. Water accumulation in the freezer compartment typically indicates drainage issues with the automatic defrost system.

Diagnosis: Inspection revealed a plugged defrost drain on freezer that was preventing proper water drainage. Additionally, the heat probe was hooked over the evaporator tube instead of being properly positioned on the heat element, which could affect defrost cycle timing.

Repair: Work: Cleared plugged defrost drain on freezer and placed the heat probe onto the heat element · Parts: None required · Result: Water drainage restored and defrost sensor properly positioned

Frigidaire dishwasher — Canton, OH

Reported: The customer reported that their Frigidaire dishwasher does not heat up and does not dry. They were not sure why the dishwasher had stopped performing these essential functions.

Diagnosis: Testing revealed that the dishwasher has a bad control board. The control board manages the heating element and drying cycle functions, so when it fails, the dishwasher cannot properly heat water or complete the drying process.

Repair: Work: Replaced the faulty control board · Parts: 5304502611 — control board · Result: Dishwasher now heats properly and completes full drying cycle

Maytag Washer; dryer (MDE16CSAYW) — Canton, OH

Reported: The customer reported that one of the dryers will run without putting money in it and the washer won’t take money. This meant lost revenue from the free-running dryer and no income from the non-functioning washer.

Diagnosis: On the Maytag dryer, we found a failed timer that was allowing the unit to operate without proper coin validation. The Huebsch washer had a defective coin funnel that prevented proper coin acceptance and needed timer adjustment to restore normal operation.

Repair: Work: Installed new timer on Maytag dryer, installed coin funnel and adjusted timer on Huebsch washer · Parts: WP33001275 torsion timer (Maytag dryer), 523P3 coin funnel kit (Huebsch washer) · Result: Both units now properly accept coins before operating

LG washer (WT1101CW) — Canton, OH

Reported: The customer reported their LG washer was showing a UE error code. This error typically indicates an unbalanced load issue, but when the problem persists regardless of load size or distribution, it often points to a control board malfunction.

Diagnosis: After testing the washer’s operation and checking for mechanical issues, we determined the main control board was faulty. The UE error was being triggered incorrectly due to failed communication between the control board and the washer’s sensors, not an actual unbalanced load condition.

Repair: Work: Replaced main control board · Parts: EBR76262102 — PCB assembly main control board · Result: Washer operates normally without error codes

Whirlpool dryer (ULTIMATE CARE II MAYTAG MEDC555DW1) — Canton, OH

Reported: On timed dry, clothes had a mild burnt smell. Then, cutoff thermostat tripped. Now there is no heat. A replacement thermostat allows it to heat up too much regardless of heat setting. The customer had turned it off before burning out the thermostat again. Vents are not clogged. Motor runs and can air dry, but replacing the thermostats doesn’t fix the cause.

Diagnosis: The cycling thermostat and high limit thermostat had both failed. When thermal control components malfunction in sequence like this, it indicates the dryer’s heating system was running beyond safe temperature ranges. The burnt smell was an early warning that the thermostats were being overtaxed before they eventually tripped to protect the heating element.

Repair: Work: Replaced the cycling thermostat and high limit thermostat · Parts: 279816 — cutoff thermal limiter · Result: Dryer now maintains proper heat levels across all settings without overheating

Whirlpool dishwasher (WDF520PADM7) — Canton, OH

Reported: The customer reported that water is not spraying the top rack. Dishes are not getting clean.

Diagnosis: We found trash accumulated in the circulation pump, preventing proper water flow to the upper spray arm assembly.

Repair: Work: Cleaned trash out of circulation pump · Parts: None — cleaning service performed · Result: Unit is washing properly with restored water spray to top rack

LG dryer (DLEY1201V) — Canton, OH

Reported: The customer contacted us because their LG dryer was making loud noise during operation. The rattling sound had developed over time and was becoming increasingly disruptive.

Diagnosis: The dryer had been run without a lint filter. The duct and fan was plugged up causing it to make an out of balance rattle from the fan. The accumulated lint created a blockage that prevented proper airflow and caused the fan to operate under stress.

Repair: Work: Cleared the lint out of the duct and fan assembly · Parts: 5231EL1001C — Lint Filter · Result: Unit is operating correctly with proper airflow restored

GE refrigerator (cye22tshdss) — Canton, OH

Reported: The customer reported that the screen and control panel on door was frozen, and they couldn’t get water or ice. This happened right after they had replaced the water filter themselves.

Diagnosis: After the customer replaced the water filter, it wouldn’t resume operation. This particular model must use a genuine GE water filter — the filter has a chip in it and the fridge won’t recognize a generic one. Without the genuine filter it just won’t resume operation.

Repair: Work: Unplugged the fridge and reset the system · Parts: None required · Result: Fridge is operating normally

Kenmore range/cooktop (790.94152312) — Canton, OH

Reported: The customer reported that the front left burner was sticking on. This meant the burner would continue heating even when turned to the off position, creating both a safety concern and potential energy waste.

Diagnosis: We found the inside left hand burner switch had failed internally. These infinite switches control the heat cycling for electric burner elements, and when they stick in the on position, the burner won’t respond to the control knob turning it off.

Repair: Work: Replaced the inside left hand burner switch · Parts: 316436001 — infinite switch (large burner) · Result: Issue is resolved — burner now responds properly to control settings

Thermador microwave — Canton, OH

Reported: The microwave was displaying original symptoms again following our earlier repair work. The unit had returned to the same operating issues that brought us out initially.

Diagnosis: After our previous electronics repair work, the Thermador microwave reverted to its original problem symptoms. This indicated the repair did not provide a lasting solution for this particular unit.

Repair: Work: Customer refund issued · Parts: Us electronics repaired microwave · Result: Service concluded with full refund

Samsung Washer; dryer (WF42H5200AP/A2) — Canton, OH

Reported: The customer reported their washer pauses numerous times during cycle, occasionally says E3, but they were unable to resolve the error. Their dryer was also not drying clothes.

Diagnosis: On the washer, we tested the harness and hall sensor, which both checked out good. The main control board was identified as the likely culprit for the pausing and E3 error issues. For the dryer, the heating element had failed and needed replacement.

Repair: Work: Replaced the main board on washer, replaced heat element on dryer · Parts: DC92-01803C main PCB assembly (washer), DC97-14486A assembly duct heater (dryer) · Result: Dryer repair successful — good to go. Washer repair was unsuccessful and we issued a refund for that portion

Thermador range/cooktop (VTN600CVR) — Canton, OH

Reported: There is a gas leak inside the range top. The gas company was already out and they identified the area where it was leaking, but were unable to further investigate without taking apart the range top.

Diagnosis: We scheduled the service call and thoroughly investigated the unit on May 22, 2020. Despite our detailed inspection and disassembly of the range top components, we were unable to locate the leak source that the gas company had identified.

Repair: Work: Comprehensive leak investigation and range top disassembly · Parts: No parts recorded · Result: Unable to locate the leak; customer decided to replace the unit

Maytag washer (Centennial MVWC400XW3) — Canton, OH

Reported: The customer reported their washer won’t sense there’s a load and doesn’t do anything when they try to start a cycle.

Diagnosis: Our diagnostic revealed error codes F2E1, F5E1, and F7E1. The transmission and shift actuator have failed on the wash machine.

Repair: Work: Diagnostic evaluation · Parts: No parts recorded · Result: Due to the cost of the parts, the customer is going to replace the unit

Admiral Washer; dryer (DLSR40EG0WW) — Carrollton, OH

Reported: The customer reported their dryer leaves black marks on clothes, loud squeaks, and is noisy during operation.

Diagnosis: The bearing assembly had worn out, causing the drum to rub against internal components. This created the black residue transferring to clothes and generated the loud squeaking sounds during the drying cycle.

Repair: Work: Replaced the bearing assembly on the dryer, which includes the belt and felt seal · Parts: WE49X20697 — dryer bearing assembly · Result: Dryer now operates quietly without marking clothes

Kenmore washer (110.28102310) — Carrollton, OH

Reported: The washer would not spin at end of cycle. The cycle was almost done and it just stopped. When the customer tried to restart, it made a grinding sound.

Diagnosis: The impeller had broken off the drain pump, preventing it from draining. But the bearings also were failing, so both components needed replacement to restore proper operation.

Repair: Work: Replaced the drain pump and the washing machine drum bearings · Parts: WPW10409079-PUMP-WATER, W10435302-BEARING · Result: Issue resolved

Admiral dryer (FEQ1442ESO) — Carrollton, OH

Reported: The customer reported their dryer was not heating. The unit would run through cycles but clothes came out damp and cold.

Diagnosis: Our inspection revealed the circuit board had failed on the dryer. This electronic control component manages the heating elements and temperature regulation throughout the drying cycle.

Repair: Work: Diagnosed failed circuit board · Parts: None — customer chose replacement · Result: Due to the repair and age of the machine, they chose to replace the unit

Maytag dryer (MCG8000AWW) — Clinton, OH

Reported: The customer reported their tumbler was off balance and banging loudly. The dryer was level, but the noise persisted during operation.

Diagnosis: We found a cloth gasket inside the tumbler that had come loose. This loose gasket was causing the misalignment of the tumbler, which explained the off-balance condition and loud banging noise.

Repair: Work: Installed new rollers and shaft kit, new belt, new rear felt seal · Parts: WP31001747 seal assembly, 341241 belt, LA-1008 roller kit · Result: Tumbler now runs smoothly and quietly with proper alignment

Whirlpool dryer (WED8900BC0) — East Sparta, OH

Reported: The customer reported their Whirlpool dryer was making an awful squeaky noise when turned on. They suspected the belt was the culprit based on the sound and timing of when it occurred during operation.

Diagnosis: Upon inspection, we confirmed the belt was indeed the source of the squeaking noise. However, we also discovered that the support rollers and idler pulley showed significant wear and needed replacement to prevent premature failure of the new belt.

Repair: Work: Replaced the belt, support rollers and idler pullley · Parts: WP8544742 belt, support rollers, and idler pulley · Result: Dryer operates quietly without squeaking noise

Samsung Refrigerator; microwave (ME16K3000AS) — Fairlawn, OH

Reported: The customer wanted to replace their over-the-range microwave with a new Samsung ME16K3000AS model they had purchased.

Diagnosis: This was a straightforward appliance installation job. The customer had the new Samsung microwave ready and needed our expertise to properly mount and connect the unit.

Repair: Work: Installed a Samsung over the range new microwave that the customer had purchased · Parts: INSTALL-APPLIANCE — new Samsung over-the-range microwave installation · Result: Everything is good to go

Whirlpool dishwasher (New) — Kent, OH

Reported: The customer purchased a new dishwasher to replace their current one and needed installation service.

Diagnosis: This was a straightforward appliance installation job — the customer had their new Whirlpool dishwasher ready and needed professional installation with removal of the old unit.

Repair: Work: Installed a new dishwasher that the customer supplied · Result: New dishwasher properly installed and operational

Dexter washer — Louisville, OH

Reported: The commercial laundry reported one Dexter washer was tripping the breaker. During our initial service call, we identified drainage problems affecting multiple units in the facility.

Diagnosis: The washer that was tripping the breaker was draining too slow — the drain line in back was plugged. When it doesn’t drain properly, it pulls too many amps in the spin cycle. The unit was taking 45-50 seconds to drain when it should drain in 15-20 seconds.

Repair: Work: Installed drain pump, replaced the drain lines on the last three Dexters in the back, cleared obstruction from plugged drain line · Parts: RB150003-KIT BELT PUMP MODEL M/N — drain pump installation · Result: After clearing obstruction, it drained in the appropriate time of 15-20 seconds

Dexter washer — Louisville, OH

Reported: One Dexter washer needs drain valve, one Dexter needs coin mech unjammed, one Huebsch with jammed coin mech. Multiple machines at the laundromat were experiencing operational issues that prevented normal use.

Diagnosis: We found jammed coin mechanisms in two washers and a failed drain valve in the Dexter unit. Additionally, a control board required removal for repair and a door switch needed attention on another Dexter machine.

Repair: Work: Cleared two jammed coin mecs in a Dexter and a Horizon, installed new drain valve in Dexter, removed control board from machine for repair, and repaired door switch on another Dexter · Result: All machines returned to normal operation

Amana refrigerator (SXD25S2W) — Louisville, OH

Reported: The customer reported that the freezer wasn’t cooling and mentioned he had already cleaned the coils. He also noted that the door may be coming open, which could contribute to cooling issues.

Diagnosis: Upon inspection, the frost pattern indicated a low freon condition. This type of refrigerant loss typically signals a leak in the sealed system, which is a major failure in older refrigerators like this Amana model.

Repair: Work: Diagnostic evaluation of cooling system · Parts: No parts were replaced · Result: Advised customer to replace the refrigerator due to sealed system failure

Admiral refrigerator (FFHS2622MWD) — Magnolia, OH

Reported: The customer reported that their refrigerator was freezing the food. This is a common complaint when the air damper system fails, allowing too much cold air from the freezer section to flow into the fresh food compartment.

Diagnosis: Upon inspection, we found that the damper that controls the air flow to the refrigerator compartment had broken. This damper assembly regulates how much cold air passes from the freezer into the refrigerator section to maintain proper temperatures.

Repair: Work: Replaced the broken damper assembly · Parts: 242303001-DAMPER ASSY · Result: The refrigerator is operating correctly

GE oven/stove (JGSP42SET1SS) — Malvern, OH

Reported: The customer called to report their oven and broiler won’t work. They requested we call ahead before arriving for the service appointment.

Diagnosis: During our inspection, we found the broil lights fine. However, the bake ignitor had failed, which explained why the oven wouldn’t heat. The ignitor is responsible for lighting the gas to create heat for baking.

Repair: Work: Replaced the bake ignitor · Parts: WB13K21 — igniter oven · Result: The issue is resolved and the oven now heats properly

Admiral microwave (Jvm6175ef1es) — Malvern, OH

Reported: The customer reported that their Admiral microwave had lost are power and was completely non-functional. No lights, no display, no response when pressing buttons — a complete electrical dead zone.

Diagnosis: Upon inspection, we found that one of the connections on the panel had worked loose. This type of connection failure is common in microwaves due to the vibration from the magnetron and cooling fan operation over time, which can gradually loosen electrical connections.

Repair: Work: Adjusted the loose connection on the panel · Parts: No parts required · Result: The microwave is operating correctly

Whirlpool washer — Massillon, OH

Reported: Best Buy is unable to connect the vent properly. After installing new dryer.

Diagnosis: The dryer vent installation required proper configuration to meet manufacturer specifications and local code requirements.

Repair: Work: Configured and installed dryer vent properly · Parts: No parts recorded · Result: Dryer vent system functioning correctly with proper airflow

GE oven/stove (JGRP20BEJ1BB) — Massillon, OH

Reported: The customer reported their GE oven will not heat up. The unit would go through its normal startup sequence but never reach cooking temperature.

Diagnosis: Testing revealed the oven ignitor had failed. When an ignitor weakens, it can’t draw enough current to signal the gas valve to open, preventing the oven from heating.

Repair: Work: Replaced oven ignitor · Parts: 4342528-IGNTR-OVEN — oven ignitor · Result: Oven operates correctly, issue resolved

Admiral refrigerator (FGUS2642LF0) — Massillon, OH

Reported: The ice maker and water dispenser were not functioning or hooked up according to the customer’s report. They needed the system repaired for intended function.

Diagnosis: During inspection, we discovered the water filter was cracked from freezing. This damage prevented water from flowing through the system to supply the ice maker and water dispenser components.

Repair: Work: Installed a new filter and checked the system · Parts: Water filter (cracked unit) · Result: Ensured the system was working properly with restored water flow

GE refrigerator (pdss5nbxcrss) — Massillon, OH

Reported: The customer reported that their refrigerator unit will not cool but the freezer is fine. This type of cooling issue typically points to problems with airflow or the defrost system preventing proper air circulation between compartments.

Diagnosis: Upon inspection, we found frost built up on back wall, sheet ice in bottom of freezer compartment and the trough under the evaporator was full of ice. The defrost drain in the freezer on the bottom was plugged, preventing proper drainage and causing ice accumulation that blocked airflow to the refrigerator section.

Repair: Work: Cleared frost and ice from trough and evaporator. Cleared plugged defrost drain and repositioned drain defrost probe on heat element. Also made sure drain line was clear in the back of fridge · Parts: No parts needed · Result: Proper drainage restored and airflow between compartments resumed

Whirlpool washer — Massillon, OH

Reported: The customer reported that the drum or rubber stripping seem off center, like a tire partially off the rim. There was also a funny smell and the washer was sounding loud at times during operation.

Diagnosis: Inspection revealed that the bearings or spider have failed causing the drum to drop down and rub on the tub. This created the off-center appearance the customer noticed and explained both the loud noises and the burning smell from metal-on-metal contact.

Repair: Work: Diagnosed failed bearings and spider assembly · Parts: No parts were used for this repair · Result: Recommended replacement due to extent of internal damage

GE dryer (Dbxr463gb0ww) — Minerva, OH

Reported: The customer reported their GE dryer only runs while pushing start button. This meant the dryer would stop immediately when they released the start button, making it impossible to complete a normal drying cycle.

Diagnosis: Upon inspection, we found the belt tension switch had failed. This safety switch monitors belt tension and prevents the dryer from running if the belt is broken or loose, but in this case the switch itself was malfunctioning.

Repair: Work: Replaced failed belt tension switch · Parts: Belt tension switch · Result: Dryer now operates normally through complete cycles

Estate washer (TAWS800JQ1) — Minerva, OH

Reported: The customer reported their Estate washer washes but won’t spin. It’s full of laundry and will not drain. This is a classic symptom of lid lock failure — the washer safety system prevents spinning when it can’t verify the lid is properly secured.

Diagnosis: During our inspection, we confirmed the lid lock assembly had broken. This critical safety component must signal to the control board that the lid is closed and locked before the washer will enter the spin cycle. Without a functioning lid lock, the washer stops after the wash cycle, leaving clothes soaking wet and the tub full of water.

Repair: Work: Replaced the broken lid lock assembly · Parts: 3949247V-SWITCH — lid lock assembly · Result: After replacing it, the washer spins and operates correctly

Kenmore dishwasher (665.13269K114) — Minerva, OH

Reported: The customer called because their dishwasher rack was falling off. This is a common issue with Kenmore dishwashers where the upper rack slide mechanism fails or becomes damaged over time.

Diagnosis: Upon inspection of the Kenmore 665.13269K114, we found the dishwasher filter was plugged, which can affect overall performance. More importantly, the upper rack slide system had failed, causing the rack to lose proper support and fall off its tracks.

Repair: Work: Cleared plugged filter on washer and installed upper rack slide kit on dishwasher · Parts: W10712395 — adjuster · Result: Upper rack now operates smoothly and stays properly positioned

Whirlpool washer (WTW4900BW0) — Minerva, OH

Reported: The customer described their washer as one of the washers that lock when you start it and noted it will not spin it turns on and off. This was a recurring issue that had been repaired before, with the customer hoping it could be fixed again.

Diagnosis: Our diagnostic revealed multiple fault codes: F7E5 (shifter fault), F7E7 (motor unable to reach target RPM), and F7E1 (basket speed fault). The transmission and mode shifter have failed, preventing the washer from operating properly.

GE washer (WLSR3000G1WW) — Minerva, OH

Reported: The customer reported their GE washer stopped spinning. They also discovered white plastic shavings in their clothes after wash cycles and had saved some of those shavings to show our technician during the service call.

Diagnosis: Upon inspection, we determined that a previous repair of transmission replacement had failed. The transmission that had been previously installed was not functioning properly, resulting in the spinning issues and plastic debris contaminating the laundry.

Repair: Work: Diagnosed failed previous transmission replacement · Parts: No parts recorded · Result: Complete refund issued to customer for previous repair minus the service call

LG dryer (DLG2102W) — Navarre, OH

Reported: The customer reported there is no heat during the cycle. The dryer would run through its cycles normally, but clothes were coming out damp and cold at the end.

Diagnosis: The high limit thermal fuse was tripped. Normally this is caused by a plugged exhaust vent. The homeowner had already cleared the vent. The burner is cycling well.

Repair: Work: Reset the thermal fuse and verified proper operation · Parts: No parts were needed · Result: Issue is resolved with proper heat restored

Kenmore refrigerator (795.71053.012) — North Canton, OH

Reported: The customer reported that the ice maker appeared to be jammed and would not dispense ice cubes. The tray with the ice cubes in it needed to flip and empty the cubes into the bucket, but it would not move, and you could hear the motor trying to run, but for some reason it was unable to move. They didn’t believe that ice was jamming it up and had turned off the icemaker so that it would hopefully not burn up the motor.

Diagnosis: When we inspected the refrigerator, we found that the icemaker was operating correctly at the time of service. The ice bin was full of ice and the ice tray was ready to dump with the new round of ice.

Repair: Work: Diagnostic service and system verification · Parts: None required · Result: Icemaker confirmed to be operating correctly

Samsung refrigerator (RF267AERS/XAA) — North Canton, OH

Reported: The refrigerator flipper assembly spring broke and now my left door won’t close properly. This spring mechanism helps the French door seal against the center divider, and when it fails, the door hangs loose and can’t maintain proper temperature.

Diagnosis: We found the spring on the door divider had snapped completely. The flipper assembly relies on this spring tension to pull the door tight against the seal when closed. Without it, the door just rests loosely in place.

Repair: Work: Replaced the spring on the door divider · Parts: DA81-01345B — Spring French · Result: Left door now closes and seals properly

Whirlpool dishwasher (WDT730PAHZ0) — North Lawrence, OH

Reported: The customer reported that water was not draining out of their dishwasher after cycles completed. This left standing water in the bottom of the tub, preventing normal operation and creating potential hygiene concerns.

Diagnosis: Upon inspection, we found the dishwasher drain line was plugged with a piece of plastic. This blockage prevented water from flowing out through the normal drainage system, causing it to remain trapped in the dishwasher tub.

Repair: Work: Cleared the plastic obstruction from the drain line · Parts: No parts needed · Result: Put Affresh dishwasher cleaner in and started a cleaning cycle to verify proper operation and get it ready for use

Amana refrigerator (SZD22M2L (BOM: P1155004W L) — Salem, OH

Reported: The customer reported that an ice cube got stuck and so the motor burned out till it died. The refrigerator’s icemaker had completely stopped functioning after this jam occurred.

Diagnosis: When we examined the Amana SZD22M2L, we found that the stuck ice cube situation had caused damage beyond just the icemaker motor. The water valve and supply line to the icemaker also required replacement to restore proper water flow and ice production.

Repair: Work: Replaced the water valve and the supply line from the valve to the icemaker · Parts: WPW10245167 — water valve, WPB5705307 — supply tube · Result: Icemaker restored to full operation with proper water flow

Maytag washer (AT12CSAAW) — Tallmadge, OH

Reported: The customer reported their Maytag washer won’t start. Both the washer and dryer were completely unresponsive.

Diagnosis: We checked the electrical supply first and discovered the GFCI outlet was tripped. This cut power to both appliances, preventing them from starting.

Repair: Work: Reset the tripped GFCI outlet · Parts: No parts needed · Result: Washer and dryer both appear to be operating correctly

Admiral washer (NFW7200TW) — Uniontown, OH

Reported: The customer reported their washer doesn’t spin and drain. The machine would fill with water but wouldn’t complete the wash cycle properly.

Diagnosis: We found the control board was not sending power to the drain pump. Without this power signal, the pump couldn’t operate to remove water from the tub, preventing the spin cycle from engaging.

Repair: Work: Diagnostic testing of control board and drain pump circuit · Parts: No parts recorded · Result: Confirmed control board failure with no replacement parts available

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