Appliance Repairs — Week of January 5, 2026 | Stark County, OH

Samsung refrigerator (RF261BEAEWW/AA) — Akron, OH

Reported: The customer reported frost forming on the back wall inside the upper refrigerator. This type of frost buildup typically indicates issues with the defrost system allowing ice to accumulate on the evaporator coils.

Diagnosis: We found a frozen evaporator behind the back panel. The existing evaporator cover and heat element were not functioning properly, allowing ice buildup that prevented normal air circulation and temperature control.

Repair: Work: Replaced the evaporator cover, installed an updated heat element and cleared frozen evaporator · Parts: DA97-12609C — Cover Assembly Evap-Ref · Result: Normal defrost cycle restored with proper air circulation

Samsung dryer (DV48J7770EW/A2-00) — Alliance, OH

Reported: The customer reported that the dryer was still making sounds on and off, despite our previous service call. They reached out in the morning to let us know the noise issue persisted.

Diagnosis: During our inspection under the Samsung DV48J7770EW/A2-00, we found three plastic access plugs that had worked loose and were rattling during the dryer’s operation. These plugs are designed to cover service access points but can vibrate loose over time with normal use.

Repair: Work: Taped the three loose plastic access plugs with foil tape · Parts: No parts required · Result: All rattling eliminated, dryer operating quietly

Kenmore oven/stove (790.641940G) — Alliance, OH

Reported: The customer reported an F10 error code appearing on their Kenmore oven, and the unit wouldn’t heat at all. This error code typically indicates a control board malfunction that prevents the oven from operating properly.

Diagnosis: Testing confirmed the control board had failed, causing the F10 error and preventing the oven from heating. The control board manages all oven functions, so when it fails, the unit becomes completely inoperable.

Repair: Work: Installed new control board · Parts: 316557245 — Clock/Timer control board · Result: Preheat time 9 minutes, normal operation restored

Maytag washer (MVWX655DW1) — Atwater, OH

Reported: The customer called because their Maytag washer hub was stripped and not spinning out. The washer would fill and agitate but wouldn’t extract water from clothes during the spin cycle.

Diagnosis: The spin hub on the washer drum was stripped. We determined we were unable to get to it without breaking the washplate off, which would significantly increase the repair complexity and cost.

Repair: Work: Diagnostic evaluation of stripped spin hub · Parts: None · Result: Due to the cost of the repair, the customer decided to replace the machine

Admiral oven/stove (GLGFZ376FCA) — Canal Fulton, OH

Reported: The customer reported that the oven was slow to ignite and when it came on it made a loud foomp sound with a little gas smell afterwards. The left front burner was also difficult to ignite, and sometimes the gas flame was more orange than blue in color.

Diagnosis: The bake igniter was weak and wouldn’t open the gas valve properly. This caused gas to build up before ignition, creating the delayed lighting and loud sound the customer experienced.

Repair: Work: Replaced igniter · Parts: 5303935066 — Ignitor oven kit with nut · Result: Oven is working fine and reaches 350°F in 11 minutes

Samsung dryer (DV42H5000EW/A3) — Canton, OH

Reported: The Samsung dryer was running but not producing any heat. What made this case interesting was that it wasn’t throwing any error codes, which can make diagnosis more challenging for homeowners trying to troubleshoot the issue themselves.

Diagnosis: Upon inspection, we found the thermal fuse failed. When a thermal fuse blows in Samsung dryers, it typically cuts power to the heating element as a safety measure. This prevents the dryer from overheating but leaves you with clothes that tumble but never get dry.

Repair: Work: Replaced heat element with thermal fuse and cycling thermostat · Parts: WPW10222771 — Element · Result: Good to go

GE washer (GTW460ASJ6WW) — Canton, OH

Reported: The customer reported their GE washer won’t agitate during wash cycle or spin during spin cycle. This meant clothes weren’t getting properly cleaned and came out soaking wet at the end of cycles.

Diagnosis: Agitator hub is stripped at the transmission shaft; agitator no longer properly drives wash action. Belt and drive pulleys are saturated with gearcase oil. Gearcase is seeping oil (common on this platform); gearcase still operational but oil contamination has reduced belt friction. Oil-soaked belt is slipping, causing poor spin performance and cycle interruptions. The error history showed F3 (x8) – Locked rotor monitor (cycle canceled), F26 (x8) – Out of balance, final spin ended early, and F27 (x4) – Water accessibility fault (cycle canceled).

Repair: Work: Replace agitator components, drive belt, motor pulley, and transmission pulley/nut · Parts: No parts replaced · Result: Washer restored to proper agitation and spin operation

Maytag refrigerator (ATB2136ARQ) — Canton, OH

Reported: The customer reported their refrigerator was not cooling. Food was warming up and the freezer wasn’t maintaining temperature.

Diagnosis: We tested the electrical supply and found 120v to fan, but the fan was not spinning. The evaporator fan motor had seized up and needed replacement to restore proper air circulation through the cooling system.

Repair: Work: Replaced evaporator fan · Parts: WR60X162 — FAN MOTOR · Result: Good to go

Whirlpool washer (LSQ8543JQ0) — Canton, OH

Reported: The washer will fill and drain but will not agitate. The machine would go through its cycles and drain water, but clothes weren’t getting washed because the agitator wasn’t moving.

Diagnosis: The couple are between the motor and transmission had broken. This kept the machine from spinning or agitating while in use. It would fill and go through the cycles and drain but not wash. Also the agitator dogs in the top of the agitator that prevent it from free spinning were broken.

Repair: Work: Installed a new coupler and replaced the agitator dogs · Parts: 285753A coupling and 80040 agitator dogs · Result: Machine now agitates and spins properly during wash cycles

Kenmore washer (KENMORE ELITE OASIS HE 110.28062800) — Canton, OH

Reported: The customer reported that their washer’s drain/spin cycle was not working properly. The machine would fill and agitate normally but wouldn’t complete the drain and spin phases of the cycle.

Diagnosis: Upon inspection, we found the drain pump had failed and there were coins lodged under the wash plate. The coins were preventing proper water circulation and the faulty pump couldn’t remove water from the tub during the drain cycle.

Repair: Work: Replaced drain pump and cleaned coins out from under wash plate · Parts: W10536347 — water pump · Result: Washer completed full drain/spin cycle testing

Samsung washer (TOP LOAD WA48H7400AWv/A2) — Canton, OH

Reported: The customer reported their Samsung washer was not spinning, though it pumps out but not spinning out. Clothes were coming out of the wash cycle still dripping wet, indicating the spin function had failed.

Diagnosis: During our examination of the washer, we discovered the tub is bent slightly. This structural damage prevents the drum from spinning properly during the extraction cycle, leaving clothes saturated with water.

Repair: Work: Diagnostic evaluation of spinning mechanism and tub assembly · Parts: No parts recorded · Result: Identified bent tub as root cause of spin failure

LG dryer (DLE1001W) — Canton, OH

Reported: The customer reported that power was on and they could select a cycle, but when pressing start there were 3 click sounds from the rear and the dry cycle would not start.

Diagnosis: After testing the unit, we determined it needed a thermostat on the blower housing. The faulty thermostat was preventing the dryer from completing its start sequence despite having power and cycle selection capability.

Repair: Work: Customer opted to install the part himself · Result: Part sourced for customer installation

Samsung refrigerator (RF28HMELBSR/AA 04) — Canton, OH

Reported: The customer’s Samsung RF28HMELBSR/AA refrigerator had a non-functioning ice maker. The ice maker doesn’t work was the straightforward complaint we received.

Diagnosis: During our initial service call, we found the ice maker would not cycle and were unable to enter diagnostics mode. This indicated a complete system failure requiring replacement rather than repair.

Repair: Work: Steamed the old icemaker free and installed a new one, also installed the y clip assembly · Parts: DA97-15217D — Ice maker assembly, DA82-02367A — Y clip assembly · Result: Complete ice maker system restoration with proper cycling function

Maytag dishwasher (MDB4949SDZ0) — Canton, OH

Reported: The homeowner reported their dishwasher was not draining during cycle. Excess water was leaking out on floor, creating a mess in the kitchen with each wash cycle.

Diagnosis: Upon inspection, we found the dishwasher drain pump appears to be weak and needs replaced. The unit also needed brackets to fasten it to the counter and hose clamps on the drain pump for proper installation and operation.

Maytag oven/stove (CRG8200AAW) — Carrollton, OH

Reported: The customer reported their Maytag CRG8200AAW was leaking gas and had 2 surface burners not working properly. Gas leaks require immediate attention for safety reasons.

Diagnosis: We identified the gas leak was coming from the oven valve. The surface burner issues were assessed separately for repair options.

Repair: Work: Repaired gas leak on oven valve · Result: Gas leak eliminated, oven valve functioning safely

Kenmore refrigerator (111.73025711) — East Canton, OH

Reported: The customer reported her refrigerator running but not cooling again. The unit was operational but failing to maintain proper temperatures in both compartments.

Diagnosis: Testing revealed the main control board had failed, along with the evaporator fan. These critical components control the cooling cycle and air circulation throughout the refrigerator compartments.

Repair: Work: Replaced main board and evaporated fan · Parts: 40301-0063403-03 — control · Result: Refrigerator restored to proper cooling operation

Maytag dryer (SDG2606AWW) — East Canton, OH

Reported: The customer had a dryer that they took from storage and it was leaking gas. This created an immediate safety hazard that required professional evaluation.

Diagnosis: The dryer was leaking gas from the valve. Upon inspection, we determined that the valve is no longer available as a replacement part from Maytag.

Repair: Work: Safety evaluation and diagnosis · Parts: None — replacement valve unavailable · Result: Recommended complete dryer replacement due to unavailable parts

Frigidaire refrigerator (FRSS2623AWB) — East Canton, OH

Reported: Dispenser module is broke.

Whirlpool washer (RTW4516FW2) — Garrettsville, OH

Reported: The customer reported that the agitator was not working on their Whirlpool washer. The unit would not progress into the wash cycle, leaving clothes sitting in standing water without the agitation needed for proper cleaning.

Diagnosis: The cc unit was not functioning and wouldn’t progress into wash. We found an F8E1 error code stored in the system. Manual testing seemed fine, and the unit went through auto test without issues. However, when we ran it for a while with the water valves on, it started out with good flow, but shortly into the test, the cold water supply petered out. The hot water seemed to be fine the entire time. We verified poor cold water flow to the laundry sink and kitchen sink as well.

Repair: Work: Diagnostic testing confirmed washer functions all test good · Parts: No parts replaced · Result: The water supply issue will need to be resolved to properly use the washing machine

Admiral refrigerator (Beverage cooler) — Homeworth, OH

Reported: The customer reported their Admiral beverage cooler was not cooling. The unit was running but failing to maintain proper temperatures for beverage storage.

Diagnosis: Our inspection identified a faulty start relay as the root cause. The start relay is essential for initiating the compressor startup sequence, and when it fails, the cooling system cannot function properly.

Repair: Work: Replaced the start relay · Parts: QP2-4R7-Start Relay · Result: Operation is normal

Kenmore dryer (Idk) — Homeworth, OH

Reported: The customer reported their Kenmore dryer was not working. They suspected it might be a belt issue causing the problem.

Diagnosis: Upon inspection, we found the drive motor had failed. When a dryer motor fails, it typically requires replacing not just the motor itself but also related wear components to ensure reliable operation.

Repair: Work: Replaced dryer motor, thermal fuse, ignitor, flame sensor, rollers and belt · Parts: 279827-MOTOR-DRVE, 279834-COIL-VALVE, 279311-IGNITOR, 4392065-REPAIR-DYR, WP338906-SENSOR · Result: Repair complete with full dryer functionality restored

LG dryer (DLE5977S) — Kent, OH

Reported: The customer reported that their LG dryer was making noise during operation. This type of issue typically develops gradually as internal components wear from normal use.

Diagnosis: We found that the idler pulley and four support rollers had worn out, causing the noisy operation. These components are critical for smooth drum rotation and quiet performance in LG dryers.

Repair: Work: Replaced the idler pulley and four support rollers · Parts: 4561EL3002A (pulley assembly – motor), 4581EL2002C (roller assembly) · Result: Dryer now operates quietly with smooth drum rotation

Admiral refrigerator (FRT18IL6JW6) — Lot 38 Lisbon, OH

Reported: The customer contacted us because the outside wall of their Admiral refrigerator was hot and making a humming noise. These symptoms typically indicate the cooling system is working harder than normal to maintain proper temperatures.

Diagnosis: The condenser fan was obstructed and not spinning. When the condenser fan can’t move air properly, the refrigerator’s cooling system overworks, causing excessive heat buildup and unusual operating sounds.

Repair: Work: Cleared the fan obstruction and cleaned the coils · Parts: None required · Result: Issue resolved — refrigerator operating normally

Whirlpool dryer (WED8500DC3) — Louisville, OH

Reported: The customer reported that their dryer squeals when running. The noise was consistent throughout the drying cycle and made the appliance difficult to use.

Diagnosis: We found the idler pulley had failed, causing the belt to slip and create the squealing sound. Additionally, there was substantial internal lint buildup that needed cleaning. The heating element showed warping but was still functioning properly.

Repair: Work: Replaced failed idler pulley, cleaned internal lint buildup, and tested dryer operation · Parts: W10837240 — idler pulley · Result: Dryer now operates quietly without squealing

Dexter commercial laundry equipment — Louisville, OH

Reported: Peacock Cleaners reported multiple issues across their commercial laundry equipment. Several washers and dryers were experiencing various operational problems affecting customer use and business operations.

Diagnosis: Upon inspection, we found washer #22 had no drain due to a broken spring on the drain valve. Dryer #42’s control board showed an upper motor relay with signs of overheating. Coin slides on units #38/39 and W5 needed cleaning. Dryer #46 had lint buildup on the thermostat, and dryer D56 had a stuck upper motor relay.

Repair: Work: Removed mounting bolts and hardware on washers #25 26, removed and installed control board from dryer 42, cleaned coin slides on multiple units, cleaned lint from dryer #46 thermostat, removed board from D56 · Parts: Cannibalized drain valve from washer #25 to repair washer #22 · Result: Dryer #46 appears to be cycling correctly, W5 now accepts quarters, washer #22 drains properly

Admiral Washer; dryer (Washer) — Louisville, OH

Reported: The customer reported that Wascomat #25 won’t run after you put the quarters in, with the orange light lighting up but nothing happening. Huebsch #60 soft mount wasn’t spinning out. Dryer #12 wouldn’t tumble at all. Another Wascomat to the immediate right of the out-of-order unit sometimes won’t start up after putting money in twice, though it could be made to start by putting more quarters in the coin slide.

Diagnosis: On our first visit, we found #68 model hwrt71wn Huebsch soft mount had bearing or broken spider issues. Wascomat #25 was actually washing laundry at the time of our appointment, indicating an intermittent problem. Washer #60 had a broken out of balance wire harness. Dryer #12 needed a new belt replacement.

Repair: Work: Installed new belt on dryer 12, reset washer 30, repaired broken out of balance wire harness on #60 washer · Parts: Commercial laundry repair parts including new belt for dryer #12 · Result: All units restored to proper operation for continued commercial service

Amana washer (NTW4516FW0) — Malvern, OH

Reported: The customer reported that cold water continues even when it fills up. It stops when you turn the water supply off. This indicated the water inlet valve was stuck in the open position and couldn’t properly shut off the water flow.

Diagnosis: The water inlet valve on this Amana NTW4516FW0 had failed internally. When a water valve gets stuck open like this, it loses the ability to stop water flow when the control board signals it to close, causing continuous filling that only stops when the supply is manually shut off.

Repair: Work: Installed new water valve · Parts: W11210459 — water valve · Result: Issue is resolved and operation is normal

Kitchenaid wall oven (KEBC208KSS0) — Massillon, OH

Reported: Upper and lower ovens not getting up to temp. Checked with oven thermometer and they are below what oven display is reading (approx. 30-50 degree difference).

Diagnosis: All elements, temp sensors test good. Control board no longer available.

Repair: Work: Programmed 35° offset · Parts: No parts replaced · Result: Customer will try and see. Otherwise we’ll need to replace Unit

Whirlpool range (WFG505M0MS0) — Massillon, OH

Reported: The customer contacted us about their gas oven’s intermittent ignition problem. Sometimes the oven would ignite normally, but often it would not relight at all. This issue began or became noticeable after a move, suggesting the igniter may have been damaged or weakened during relocation.

Diagnosis: We tested the gas range ignition system and confirmed the igniter had failed. The igniter is a critical safety component that must reach the proper temperature to open the gas safety valve — when it fails, the oven cannot ignite reliably or may not ignite at all.

Repair: Work: Replaced igniter · Parts: W11590294 — Ignitor · Result: Good to go

Samsung dryer (Dv42h5200ew/a3) — Massillon, OH

Reported: The customer reported that their dryer would not power on. Power was coming from the outlet and connecting to the dryer. The dryer had worked fine with no codes prior to this issue.

Diagnosis: Samsung had repaired the dryer last and left the main harness resting on the drum. This resulted in a damaged harness and a short. The user interface appears to have failed due to this electrical damage.

Repair: Work: Diagnosed electrical damage from previous repair · Parts: No parts were installed · Result: Due to the cost of repair, the customer decided to replace the unit

Samsung range/cooktop (NE58K9430SS/AA) — Mechanicstown, OH

Reported: Both right side burners do not work. They stopped working at the same time. The customer had no heat output from either burner element on the right side of their Samsung range.

Diagnosis: There was a bad connection in the plug for the burners. This type of electrical connection failure typically occurs when wire terminals corrode or loosen over time, causing complete power loss to both burner circuits simultaneously.

Repair: Work: I replaced the right hand burner harness · Parts: DG96-00344A — ASSEMBLY WIRE, SHIPPING-PARTS · Result: Issue is resolved and surface burners are operating correctly

Whirlpool dishwasher (WDT910SAYM3) — Minerva, OH

Reported: The customer reported that dry soap doesn’t clean in their Whirlpool dishwasher. This indicates the wash system isn’t functioning properly to distribute and activate the detergent during the wash cycle.

Diagnosis: Our examination revealed either the bard or wash pump has failed. Without proper pump function, the dishwasher cannot circulate water effectively to dissolve and distribute the detergent throughout the wash cycle.

Repair: Work: Diagnostic evaluation completed · Parts: No parts used · Result: Due to the age of the machine, repair determined to be impractical

Amana washer (NTW4516FW4) — Navarre, OH

Reported: The customer reported their washer wont fill and wont rinse. The machine would start its cycle but no water would enter the tub during any phase of operation.

Diagnosis: Testing revealed the water inlet valve was no longer opening when the control board sent the signal. This valve controls all water flow into the washer, so when it fails, the machine can’t complete any wash or rinse cycles.

Repair: Work: Replaced water valve · Parts: W11210459 — VALVE · Result: Good to go

Midea refrigerator (MRS26D5AST) — Navarre, OH

Reported: The customer reported their refrigerator was not making ice. The ice maker had stopped functioning entirely, providing no ice output despite normal refrigerator operation.

Diagnosis: We found the ice maker assembly had failed and was no longer operational. The unit required complete replacement to restore ice production functionality.

Repair: Work: Replaced ice maker · Parts: 12131000074705 — Ice maker · Result: Good to go

Samsung refrigerator (RF263BEAESR/AA) — North Canton, OH

Reported: The refrigerator fan that is new is squeaking. The customer provided a video demonstrating the noise issue with the recently installed fan component.

Diagnosis: We identified that the condenser fan was the source of the squeaking noise. Even though it was a new installation, the fan was defective and needed replacement.

Repair: Work: Replaced fan · Parts: DA97-15765C — Condenser fan · Result: Good to go

Whirlpool dishwasher (WDT750SAKZ2) — North Canton, OH

Reported: The customer reported their Whirlpool dishwasher (WDT750SAKZ2), purchased in November 2023, stopped running in the middle of a cycle and started displaying error codes F8E2, FAE2, and FAE4. All of the codes point to an electrical issue and the customer had been trying to diagnose the source of the issue but had not had any luck pinpointing the main problem. They tried to reset the codes and start a new cycle, but it would sit there and do nothing for about 30 seconds then begin flashing the error codes again.

Diagnosis: We found error codes FA E4, F8 E2, FA E2 were being displayed. Components test within spec or were very close to spec from control board. The common denominator is they share a circuit on the board, indicating a control board failure affecting multiple functions simultaneously.

Repair: Work: Quoted for control board replacement · Parts: No parts replaced · Result: Customer chose to replace dishwasher instead of repair

KitchenAid refrigerator (KRFF507ESS00) — North Canton, OH

Reported: The customer reported that their KitchenAid refrigerator stopped working. The unit was completely non-functional when we arrived for the scheduled service call.

Diagnosis: Our inspection revealed that the deli drawer control had failed, causing the refrigerator to shut down. This control component manages critical functions that affect the entire unit’s operation.

Repair: Work: Replaced the deli drawer control and reset the fridge · Parts: W11048823 — Cover assembly · Result: Issue is resolved and the refrigerator is operating normally

Maytag dryer (MEDC215EW1) — North Canton, OH

Reported: The customer reported that the dryer is getting hot but not drying the clothes. The unit was producing heat as expected, but clothing remained damp after full cycles.

Diagnosis: We found that the dryer was heating and operating correctly however the vent was plugged in the wall. The blocked exhaust vent prevented proper airflow, causing moisture to remain trapped inside the drum despite adequate heat production.

Repair: Work: We cleared the vent and made sure that everything was operating correctly · Parts: None required · Result: Proper airflow restored, dryer functioning normally

LG washer (WM2350HRC) — North Canton, OH

Reported: The customer reported their washer smokes during spin cycle. This is always a serious symptom that requires immediate attention for safety reasons.

Diagnosis: Upon inspection, we found the tub support is bent on the washing machine. This type of structural damage typically occurs from overloading or an unbalanced load that creates excessive force during the spin cycle.

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