Appliance Repairs — Week of March 2, 2026 (part 3 of 3) | Stark County, OH

GE dryer (GTDT490ED8WS) — New Philadelphia, OH

Reported: The customer reported their dryer was making a grinding noise. Something snapped inside and now it just runs when holding the start button.

Diagnosis: Upon inspection, we found the pressed on pulley on the motor had come off. This caused the grinding noise and prevented normal operation, requiring the start button to be held down for the dryer to run.

Repair: Work: Replaced the motor assembly · Parts: WE17X22215 — motor assembly · Result: Unit is good to go

Whirlpool refrigerator (GB2FHDXWS07) — North Canton, OH

Reported: The homeowner reported water accumulating in the bottom of the freezer and occasionally leaking onto the kitchen floor. Ice had formed around the drain area, and the normal defrost cycle wasn’t clearing moisture as it should. This is a common issue in older Whirlpool side-by-side models when the drain system gets blocked.

Diagnosis: We found the drain tube completely obstructed with debris and mineral buildup. When the defrost cycle runs, melted ice water has nowhere to go except back into the freezer compartment or out onto the floor. The existing drain tube showed signs of age-related deterioration and needed replacement rather than just clearing.

Repair: Work: Removed old clogged drain tube, cleared drain pathway, installed new tube with proper routing · Parts: W10619951 — drain tube kit · Result: Ran defrost cycle test — water flowed cleanly to drain pan with no backup

Maytag dryer (MEDC215EW1) — North Canton, OH

Reported: The dryer drum was turning normally and the unit appeared to run through its cycles, but clothes came out damp after extended run times. No heat was being generated despite the control panel indicating normal operation.

Diagnosis: Testing with a multimeter showed the heating element had an open circuit — completely burned out. The high-limit thermostat and cycling thermostat were also reading open, indicating they had tripped due to overheating and failed to reset. This cascade failure typically happens when restricted airflow causes the heating chamber to overheat repeatedly.

Repair: Work: Removed rear panel, replaced heating element and both thermostats, cleaned heating chamber of lint debris · Parts: 279838 — heating element assembly · Result: Verified proper heat generation through complete dry cycle with test load

Frigidaire dishwasher (FFBD2411NS1A) — North Canton, OH

Reported: The dishwasher would work fine for several loads, then suddenly stop responding to any button presses. Sometimes unplugging it for a few hours would restore function temporarily. The display would light up normally but the unit wouldn’t start cycles consistently.

Diagnosis: We found the control board was receiving inconsistent power due to loose electrical connections behind the unit. The improper installation had created stress on the wiring harness, causing intermittent voltage drops that eventually damaged the control board’s internal circuitry. The board was still functional but unreliable — a classic sign of electrical stress failure.

Repair: Work: Properly secured all electrical connections and installed new control board · Parts: 5304512731 — control board assembly · Result: Dishwasher now starts and completes cycles reliably

Frigidaire refrigerator (LFSS2612TF0) — North Canton, OH

Reported: The customer noticed water pooling at the base of their refrigerator intermittently, happening roughly every other day. The leak wasn’t constant, which suggested a drainage issue rather than a major component failure. This pattern is typical when the defrost drain becomes blocked with ice.

Diagnosis: Inside the freezer compartment, we found significant ice buildup blocking the defrost drain. When the refrigerator runs its defrost cycle, melted water normally drains through this channel to the drain pan underneath. With the drain blocked, water has nowhere to go except out the front of the unit. The ice formation was thick enough to completely obstruct the drain opening.

Repair: Work: Removed ice buildup from freezer drain and cleared obstruction · Parts: None required · Result: Water flows freely through drain system, leak eliminated

Whirlpool oven/stove (WFE540H0ES0) — North Canton, OH

Reported: The customer reported their oven was taking an unusually long time to heat up to the set temperature. While the convection and broil functions were still working properly, the standard baking function was performing poorly, creating inconsistent heating that made cooking unreliable.

Diagnosis: Our testing confirmed the bake element was the culprit. This heating element had developed internal damage that reduced its heating capacity significantly. When a bake element starts to fail, it often continues to glow and appear functional, but produces insufficient heat to properly warm the oven cavity. This creates the slow heating symptoms the customer experienced.

Repair: Work: Removed old bake element and installed new replacement · Parts: W10779716 — bake element · Result: Oven now heats to temperature quickly and maintains consistent heat

Kenmore dryer (110.69622800) — North Canton, OH

Reported: The dryer was completely dead. No response when the start button was pressed, no indicator lights, and no sound from the motor. This is the classic symptom of a failed thermal fuse — the unit’s primary safety device that opens when temperatures exceed safe limits.

Diagnosis: We pulled the top panel and tested the high limit thermal fuse with a multimeter. The WP3392519 thermal fuse showed infinite resistance, confirming it had blown open. This fuse is designed to fail permanently when the dryer overheats, preventing potential fire hazards. Once blown, it must be replaced — it cannot be reset like a circuit breaker.

Repair: Work: Removed old fuse, installed new thermal fuse, secured wire connections · Parts: WP3392519 — High limit thermal fuse · Result: Dryer started normally, heated properly, and completed a full test cycle

Kenmore dryer (110.67322600) — North Canton, OH

Reported: The customer reported their Kenmore model 110.67322600 dryer had stopped working entirely. No response when the start button was pressed, no drum movement, and no interior light. The unit appeared completely without power despite being properly plugged in.

Diagnosis: Testing revealed the thermal fuse had blown, which cuts all power to protect the dryer from overheating. The heating element was severely warped from excessive heat buildup, and the exhaust vent was packed with lint restricting airflow. This combination created a perfect storm — poor ventilation caused the element to overheat, which eventually tripped the thermal fuse and killed the dryer completely.

Repair: Work: Cleared vent blockage, installed new thermal fuse and heating element, tested airflow · Parts: WP3392519 thermal fuse, 279838 heating element · Result: Dryer starts normally, heats properly, and cycles complete without overheating

GE refrigerator (GSH25SGRESS) — North Canton, OH

Reported: The customer reported their ice maker wasn’t producing any ice. Water wasn’t reaching the ice maker, and they could see that the hose connection had failed. What appeared to be a simple hose repair turned out to be more complex once we opened up the refrigerator for inspection.

Diagnosis: The water valve (part WR57X33326) was failing intermittently, causing irregular water flow to the ice maker. This inconsistent flow led to freezing in the fill tube, which put stress on the hose connection and eventually caused it to break. The valve’s erratic operation meant that even with a new hose, the problem would return without addressing the root cause.

Repair: Work: Replaced the faulty water valve and installed a new clamp on the hose connection · Parts: WR57X33326 — water valve assembly · Result: Ice maker resumed normal operation with consistent water flow

Maytag refrigerator (WRT518SZFM00) — North Canton, OH

Reported: The refrigerator light wouldn’t turn on when the door opened. The customer had noticed this gradually getting worse over several weeks, with the light flickering before eventually staying off completely.

Diagnosis: We tested the door switch and found it was mechanically functioning but had accumulated dirt and debris that prevented clean electrical contact. The switch itself wasn’t faulty — just needed proper cleaning to restore conductivity.

Repair: Work: Cleaned refrigerator door switch contacts and mechanism · Parts: None required · Result: Light now operates properly when door opens and closes

Kenmore dishwasher (66512783K310) — North Canton, OH

Reported: The customer reported their dishwasher would get stuck partway through the cycle, specifically during the rinse phase. Water remained standing in the bottom of the tub, and the unit generated excessive heat before they had to manually shut it off. This pattern repeated with every attempted wash cycle.

Diagnosis: Testing the drainage system revealed a failed inverter motor that controls the wash pump operation. The motor had seized, preventing proper water circulation and drainage. Additionally, the fan vent was blocked, causing heat buildup that triggered the unit’s safety systems. The combination of these failures created the stuck cycle condition.

Repair: Work: Removed old motor and vent components, installed new parts, tested drainage system · Parts: W10537869 — inverter motor assembly · Result: Dishwasher completed full wash and rinse cycles with proper drainage

Whirlpool washer (WTW8800YC1) — North Canton, OH

Reported: The homeowner reported loud grinding and banging noises whenever the washer entered its spin cycle. The noise was severe enough that they had to avoid running loads during evening hours. The washer still cleaned clothes effectively, but the noise indicated internal mechanical wear that would only get worse over time.

Diagnosis: We removed the outer cabinet and accessed the drum assembly to inspect the bearing system. The main tub bearings showed clear signs of deterioration — metal shavings around the bearing housing and excessive play in the drum rotation. This is typical wear for a washer of this age and usage level, where water infiltration gradually breaks down the bearing seals and allows metal-on-metal contact.

Repair: Work: Disassembled drum assembly, replaced worn bearings and seals, reassembled with proper torque specifications · Parts: W10435302 — complete bearing kit with seals · Result: Spin cycle runs silently, drum rotates smoothly with no play

Whirlpool dishwasher (WDT910SAYH2) — North Canton, OH

Reported: The homeowner reported that their dishwasher would complete wash cycles but water remained pooled in the bottom of the tub. This prevented proper drying and created concerns about odors and potential damage to the unit’s internal components.

Diagnosis: Testing revealed the drain pump had lost its ability to generate sufficient pressure to evacuate water from the wash tub. The pump motor was running but couldn’t move water through the discharge system. Water accumulation at the bottom of the tub confirmed the pump’s mechanical failure rather than a simple blockage issue.

Repair: Work: Removed old pump, installed replacement, reconnected electrical and plumbing connections · Parts: Drain pump assembly · Result: Dishwasher now drains completely after each cycle

Whirlpool dryer (WFG231LVB0) — North Canton, OH

Reported: The customer reported their dryer was running through cycles normally but clothes weren’t getting dry. The oven wasn’t heating either, though the stovetop burners were working fine. Both issues started around the same time, which suggested separate component failures rather than a gas supply problem.

Diagnosis: Testing the dryer revealed the gas valve coil solenoids had failed — the unit was getting airflow and the motor was running, but no gas was reaching the burner assembly. On the oven side, the ignitor had weakened to the point where it couldn’t draw enough current to open the gas safety valve. The ignitor would glow but wouldn’t get hot enough to complete the heating cycle.

Repair: Work: Replaced failed ignitor in oven cavity, installed new solenoid coils on dryer gas valve assembly · Parts: W10918546 ignitor (oven), 279834 gas coil valve solenoids (dryer) · Result: Oven preheated to 350°F in 7 minutes, dryer produced full heat on first test cycle

Whirlpool dryer (CABRIO – WED8000DW4) — North Canton, OH

Reported: The dryer was producing an intermittent squeaking noise during operation, particularly noticeable when the drum rotated. The noise was loud enough to be disruptive, though the unit was still heating and drying clothes normally. The customer reported the sound had gradually worsened over several weeks.

Diagnosis: Visual inspection revealed worn drum support wheels and a deteriorated idler pulley. On Whirlpool Cabrio models, these components bear significant load during operation and typically wear out together around the 8-10 year mark. The metal-on-metal contact from worn wheels creates the characteristic squeaking, while a failing idler pulley adds irregular tension noise to the belt system.

Repair: Work: Disassembled drum assembly, replaced worn components, reassembled with proper alignment · Parts: 4392067 (idler pulley), WP3387747 (drum support wheels), heating element · Result: Completed full operational test — drum turns silently, all cycles function normally

KitchenAid dishwasher (KUDL40CVSS2) — North Canton, OH

Reported: The customer reported poor cleaning results with dishes coming out dirty and covered in water spots. The dishwasher was running through its cycles normally, but the wash quality had deteriorated significantly over recent weeks.

Diagnosis: Inside the dishwasher, we found the top spray arm had dislodged from its mounting bracket. This misalignment prevented proper water pressure distribution throughout the upper rack area. The spray arm was still receiving water flow, but without proper positioning, it couldn’t deliver the targeted spray pattern needed for effective cleaning. We ruled out heating element issues and confirmed the water supply temperature was adequate.

Repair: Work: Repositioned top spray arm into proper mounting bracket alignment · Parts: None required · Result: Restored proper water pressure and spray pattern to upper rack area

Samsung dryer (DV350AEP/XAA) — North Canton, OH

Reported: The customer reported their Samsung DV350AEP/XAA would start a cycle but shut off after just two minutes of running. No heat was being generated during the brief operation, leaving clothes damp and unwashed. This combination of short run time and no heat pointed to a thermal safety issue.

Diagnosis: Testing revealed the heating element assembly had failed completely. The element showed no continuity when tested with a multimeter, confirming it was burned out. The vent hose was clear of obstructions, ruling out airflow restrictions as a contributing factor. We also found that the thermal fuse and cycling thermostat needed replacement as part of the heating system restoration.

Repair: Work: Removed drum to access heating chamber, replaced failed element assembly, installed new thermal fuse and cycling thermostat · Parts: DC97-14486A — heating element duct assembly · Result: Completed full test cycle with proper heat generation and normal timing

Kenmore dryer (402.89032010) — North Canton, OH

Reported: The customer reported their dryer would run through complete cycles but clothes came out damp and cold. The drum was turning and the timer was advancing, but no heat was being generated during any cycle setting.

Diagnosis: We checked the basics first — the lint filter was clean and the external venting was clear. The 240V supply to the unit tested good at the breaker and outlet. Testing the heating element assembly with a multimeter showed no continuity, confirming it had failed internally. This is the most common cause of no-heat conditions in Kenmore dryers.

Repair: Work: Removed rear panel, disconnected wiring, installed new element assembly · Parts: DC97-14486A — heating element assembly · Result: Tested multiple cycles with proper heat output and temperature regulation

Whirlpool dryer (WFG231LVB0) — North Canton, OH

Reported: The customer reported their dryer would tumble clothes and blow air but generate no heat at all. Simultaneously, their oven wouldn’t reach temperature despite the control panel lighting up normally. The gas range burners on top functioned without issue, which pointed us toward component-specific failures rather than a gas supply problem.

Diagnosis: We found the oven’s ignitor had weakened to the point where it couldn’t draw enough current to open the gas safety valve. In the dryer, the gas coil valve solenoids had failed, preventing gas flow to the burner assembly even though the ignitor was working. Both failures are common in Whirlpool gas appliances after several years of use — the ignitor elements degrade from repeated heating cycles, while the solenoid coils can burn out from electrical stress.

Repair: Work: Disconnected gas and electrical connections, removed failed components, installed new ignitor and solenoids, reconnected all systems · Parts: W10918546 ignitor (oven), 279834 gas coil valve solenoids (dryer) · Result: Dryer heating normally on all cycles, oven preheating to 350°F in 7 minutes

Maytag washer (MVWB835DW2) — North Canton, OH

Reported: The customer reported that their Maytag washer had stopped making the audible signal that normally alerts them when a cycle is complete. They were concerned this might indicate a control board failure or other major issue. The washer was otherwise operating normally through all cycles.

Diagnosis: After checking the control panel and running test cycles, we discovered the audible noise alert had simply been disabled in the washer’s settings. This can happen after power outages or when someone accidentally presses the signal button while adjusting other controls. The washer’s mechanical and electrical systems were all functioning correctly.

Repair: Work: Reset washer by unplugging for 30 seconds, then restored power and re-enabled audible signals · Parts: None required · Result: Washer now provides normal completion alerts and all functions verified working

Bosch dishwasher (SHX863WD5N/10) — North Canton, OH

Reported: The homeowner reported their dishwasher would start normally but shut down after about 10 minutes into any cycle. Water would remain standing in the bottom of the tub, and the unit wouldn’t resume operation. This wasn’t a drain issue — the dishwasher was stopping because it detected what it thought was an open door condition.

Diagnosis: Testing revealed the door hinges had become bent over time, likely from excessive weight being placed on the open door. The bent hinges caused the door alignment sensors to misread the door position, triggering a safety shutdown during the wash cycle. The dishwasher’s control board interpreted this as the door being opened mid-cycle and stopped operation to prevent water from spilling out.

Repair: Work: Replaced both door hinges and shimmed the dishwasher level to ensure proper door alignment · Parts: 00752102 and 00752103 — left and right door hinge assemblies · Result: Ran complete test cycles to verify proper operation without interruptions

Admiral refrigerator (HA10TG31SW) — North Canton, OH

Reported: The customer reported that both the fridge and freezer portion stopped getting cold. The refrigerator wasn’t maintaining proper temperatures in either compartment.

Diagnosis: The start relay on the refrigerator had failed. This prevented it from cooling properly since the compressor couldn’t start and run as designed.

Repair: Work: Installed new start relay and capacitor · Parts: WR49X30819 — Compressor Electricals (start relay and capacitor) · Result: The refrigerator is cooling and operating as expected

Bosch dishwasher (SHS43CF5N/27) — North Canton, OH

Reported: The customer reported a heat pump fault, now the draining failure as well with error code E61-03 pushed to his phone app. This unit had a history of issues with previous warranty work on the wash pump and customer-performed repairs on the drain pump and water valve.

Diagnosis: During our inspection, the unit was operating and functioning normally. The rinse cycle ran perfectly fine as well as quite a ways into the auto cycle. Despite the error code notification, the dishwasher performed without issues during testing.

Repair: Work: Diagnosed intermittent fault condition · Parts: No parts replaced · Result: Unit operating normally during service visit

GE washer (GFWR4805F0MC) — North Canton, OH

Reported: The customer reported their GE washer was leaking from the filter. Water was escaping from the filter area during wash cycles, creating a mess on the laundry room floor.

Diagnosis: Upon inspection, we found debris jammed behind the filter housing. This prevented the filter housing from seating properly in its designated position, creating a gap that allowed water to leak out during operation.

Repair: Work: Removed debris from behind filter housing · Parts: No parts needed · Result: Filter housing seated properly, leak eliminated

GE dryer (DCCD330ED2W) — North Canton, OH

Reported: The customer reported their dryer was not working. The unit showed no signs of operation when we arrived for inspection.

Diagnosis: Our examination revealed extensive component failure throughout the dryer system. The bearing and slide assembly had worn out, the belt had broken, the front duct was damaged, the lint screen needed replacement, and the motor had failed completely.

Repair: Work: Installed new bearing and slide assembly, belt, front duct and lint screen, and new motor · Parts: WE49X20697 bearing and slide assembly, WE14X25080 trap duct assembly, WE18X25100 dryer lint filter, WE17X10010 motor kit, new belt · Result: Complete restoration of dryer function with all systems operating properly

Samsung dryer (DV40J3000EW/A2) — North Canton, OH

Reported: The customer reported their Samsung dryer was making a squeaking noise and had a burning smell during operation. These symptoms typically indicate worn drum support components or belt issues that need immediate attention.

Diagnosis: Our inspection revealed the dryer needed a comprehensive repair kit installation to address the squeaking and burning smell issues. The repair kit contains the necessary components to restore proper drum operation and eliminate these concerning symptoms.

Repair: Work: Installed dryer repair kit · Parts: DESAMKIT — Dryer Repair Kit · Result: Running good

Maytag Refrigerator; Dishwasher; disposal (106.76393412) — North Canton, OH

Reported: The customer reported that their Maytag refrigerator was not cooling in the freezer compartment and not working either. They could hear the compressor running but no air was circulating. Additionally, they had purchased a new dishwasher and garbage disposal that needed professional installation.

Diagnosis: The defrost Control Board on the refrigerator had failed. This component controls the automatic defrost cycle that prevents ice buildup on the evaporator coils. When it fails, airflow gets blocked and the refrigerator can’t maintain proper temperatures even though the compressor continues to run.

Repair: Work: Installed new defrost control board, installed new dishwasher and garbage disposal · Parts: 4388931-TIMER-DEF — defrost control board · Result: Issue is resolved

Admiral washer (GTW330ASK4WW) — North Canton, OH

Reported: The customer reported that their washer will not start when pushing the start button. This is a common symptom when safety switches fail, as the washer won’t operate if it can’t detect that the lid is properly closed.

Diagnosis: During our inspection, we found that the lid switch had failed. This component tells the washer when the lid is securely closed and safe to begin operation. When it fails, the washer refuses to start regardless of other settings.

Repair: Work: Replaced the failed lid switch · Parts: WH08X31577 — lid lock service kit · Result: After replacing it, the washer is good to go

Kenmore dryer (110.76732501) — North Canton, OH

Reported: The customer reported that their dryer works but no heat was being produced. The unit would run through cycles normally, but clothes remained damp and cold.

Diagnosis: We found the thermal fuse had blown, cutting power to the heating element. This safety component opens when excessive heat is detected, protecting the dryer from overheating damage.

Repair: Work: Replaced the thermal fuse · Parts: WP3392519 — thermal fuse · Result: Operation is normal and symptoms are resolved

Samsung refrigerator (RF28HFEDTSR) — North Canton, OH

Reported: The customer reported that the refrigerator section was not cold while the freezer remained ok. The fridge fan would start ticking when running, and unplugging the unit for 12 hours would resolve the issue temporarily for about a week or two before the fan started ticking again.

Diagnosis: The intermittent cooling and ticking fan noise pointed to a defrost system issue. The defrost heat probe was failing, causing improper defrost cycles that led to ice buildup affecting the evaporator fan operation and cooling performance.

Repair: Work: Replaced the defrost heat probe · Parts: DA61-06796A — CLIP-DRAIN EVAP Samsung fridge heat probe-defrost · Result: Refrigerator section cooling restored and fan noise eliminated

Kenmore dryer (110.61402310) — Oh, OH

Reported: The customer reported their dryer wouldn’t work at all. No lights, no heat, no tumbling — completely dead despite being plugged in and the door being properly closed.

Diagnosis: We found the dryer outlet on the wall had burnt wires and had flipped the breaker. The electrical connection had deteriorated to the point where it created a fire hazard and shut down power to the circuit. This is exactly the kind of safety issue that circuit breakers are designed to prevent.

Repair: Work: Identified burnt outlet wiring and tripped breaker · Parts: No parts recorded · Result: Recommended outlet replacement by qualified electrician

GE refrigerator (GFE29HGDDWW) — Richville, OH

Reported: The customer called because their refrigerator wasn’t keeping food cold. The freezer was maintaining proper temperature, but the fresh food section was warm to the touch. This is a classic symptom of evaporator fan failure in side-by-side models.

Diagnosis: Testing revealed the fresh food evaporator fan motor had seized up completely. This fan circulates cold air from the evaporator coils throughout the fresh food compartment. When it fails, the freezer can still cool because it has direct contact with the evaporator, but the refrigerator section loses cooling entirely. The motor showed no continuity and wouldn’t turn even when manually rotated.

Repair: Work: Removed old fan assembly, installed new motor, reconnected wiring harness · Parts: WR60X26866 — fresh food evaporator fan motor · Result: Temperature dropped to 37°F within two hours, normal operation restored

Maytag dishwasher (MDV49SHZ1) — Rootstown, OH

Reported: The customer reported that their dishwasher door wouldn’t stay closed after an accident in the kitchen. The door would appear to latch but would pop open during the wash cycle, causing the unit to stop mid-cycle and leaving dishes unwashed.

Diagnosis: Inspection revealed the door mechanism had been forced out of proper alignment when the door was sprung during the accident. The spring tension was compromised, and the latch components were no longer engaging correctly with the door frame. This is a common issue when dishwasher doors are forced open or closed too aggressively.

Repair: Work: Realigned door mechanism and restored proper spring tension · Parts: None required · Result: Door now latches securely and dishwasher runs complete cycles without interruption

Admiral dryer (FASE7073LW0) — Salem, OH

Reported: The customer reported their dryer was running through full cycles but clothes came out completely cold and damp. The drum was spinning normally and the lint filter was clean, but there was no warm air circulating inside the cabinet.

Diagnosis: Testing revealed the heating element had failed — the coils showed infinite resistance instead of the normal 8-12 ohms. The element housing also showed signs of overheating. We also found the door switch needed adjustment to ensure proper latching during the heat cycle.

Repair: Work: Installed new heating element, adjusted door switch alignment, tested all safety circuits · Parts: 134792700 — heating element assembly · Result: Dryer now produces proper heat throughout the cycle, door latches securely

Thor oven/range (HRG3618U) — Salem, OH

Reported: The front left burner on this Thor HRG3618U gas range wouldn’t ignite despite producing a spark. The homeowner had already tried basic cleaning following the manual’s instructions, but the burner still failed to light properly.

Diagnosis: The igniter was working correctly — we could see the spark jumping. Gas was flowing to the cooktop, as the other burners functioned normally. The issue was a blocked orifice in the small left double burner. Food debris and grease had accumulated inside the tiny opening, preventing adequate gas flow for ignition. This is a common problem on gas ranges where spills and everyday cooking residue gradually build up in these precision-drilled holes.

Repair: Work: Cleaned out the clogged burner orifice on the small left double burner · Parts: None required · Result: Burner now lights immediately and burns with proper flame pattern

Thor oven/stove (HRG3618U) — Salem, OH

Reported: The customer reported that the front left burner on their Thor HRG3618U would spark normally but wouldn’t ignite. They had tried basic cleaning around the burner cap and grate, but the issue persisted. The other burners were working fine.

Diagnosis: We removed the burner cap and inspected the dual-ring assembly. The igniter was functioning properly with good spark, but we discovered the small inner orifice was completely blocked with cooking residue and debris. This prevented adequate gas flow to sustain ignition, even though the spark system was working correctly.

Repair: Work: Cleaned out the small left double burner orifice using specialized tools · Parts: None — cleaning repair · Result: Burner now ignites immediately with proper flame pattern on both rings

Frigidaire dryer (FASE7073LR0) — Salem, OH

Reported: The customer reported their FASE7073LR0 displaying error code E 64 and producing no heat during cycles. The dryer would run and tumble clothes, but everything came out cold and damp even after extended run times.

Diagnosis: Error code E 64 on Frigidaire dryers indicates a heating element malfunction. We pulled the back panel and found the heating element had developed an internal short circuit. The element’s coil had failed, breaking the electrical continuity needed to generate heat. This is typical wear on units this age — the repeated heating and cooling cycles eventually stress the element until it fails.

Repair: Work: Removed rear panel, disconnected old element, installed new heating element with proper electrical connections · Parts: 134792700 — heating element assembly · Result: Error code cleared, normal heating restored, test cycle completed successfully

Frigidaire washer (GLTF2940ES3) — Salem, OH

Reported: The customer reported that their GLTF2940ES3 would fill and agitate normally, but wouldn’t complete the spin cycle. Clothes came out dripping wet, requiring multiple spin attempts or manual wringing. The washer would sometimes make clicking sounds during what should have been the final spin phase.

Diagnosis: Testing revealed the door lock switch assembly was intermittently failing to maintain proper contact. This Frigidaire model requires a secure door lock signal before allowing high-speed spinning for safety reasons. The faulty switch was sending inconsistent signals to the control board, causing the spin cycle to abort or run at reduced speed.

Repair: Work: Removed old lock assembly, installed new unit, calibrated switch timing · Parts: 131763256 — Door Lock/Switch Assembly · Result: Ran full test cycle with proper spin speeds and complete water extraction

Frigidaire washer (GLTF2940ES3) — Salem, OH

Reported: The customer reported that their GLTF2940ES3 washer would fill with water and agitate normally, but wouldn’t spin out at the end of the cycle. Clothes came out dripping wet, requiring multiple wringing sessions or extended air drying time.

Diagnosis: The lid switch on this Frigidaire model serves as a critical safety component — it must detect that the lid is properly closed before allowing the high-speed spin cycle to engage. When we tested the switch with a multimeter, it showed no continuity even when the lid was fully closed and the actuator was properly engaged. The switch had failed internally, keeping the washer in a perpetual lid open state.

Repair: Work: Removed the old lid switch assembly, installed the new switch, and verified proper actuator alignment · Parts: 131763256 — Door Lock/Switch Assembly · Result: Washer now completes full cycles including proper spin-out, leaving clothes with normal moisture content

Bosch dishwasher (SHE65T52UC/02) — Salem, OH

Reported: The customer reported that their dishwasher had been running normally until it suddenly started displaying error code E24 on the control panel. Water remained in the bottom of the dishwasher after every cycle, and the unit wouldn’t complete its drain sequence. The error code specifically indicates a drainage system malfunction in Bosch dishwashers.

Diagnosis: We removed the bottom dish rack and accessed the drain pump assembly. While the impeller spun freely when turned by hand, the pump motor had seized internally and wasn’t creating the necessary suction to evacuate water from the tub. We also found some debris around the pump housing that had likely contributed to the motor overworking and eventually failing. The blocked drain pump was preventing proper water evacuation, triggering the E24 error code.

Repair: Work: Removed old drain pump, cleared debris from housing, installed new pump assembly · Parts: 00620774 — drain pump assembly · Result: Ran full test cycle with complete drain function restored, no error codes

Bosch dishwasher (SHE4AP06UC/06) — Salem, OH

Reported: The customer reported their Bosch SHE4AP06UC/06 dishwasher was making unusual noises during operation and displaying the clean light indicator even when cycles weren’t completing properly. The unit would start normally but fail to drain consistently, leading to incomplete wash cycles and poor cleaning results.

Diagnosis: Testing revealed the drain pump (part 00611332) had developed an internal fault. The pump motor was struggling to engage properly, causing the intermittent noise and preventing reliable water evacuation. When the pump couldn’t maintain consistent operation, the dishwasher’s control board would sometimes signal completion prematurely, triggering the clean light while dishes remained dirty.

Repair: Work: Removed bottom dish rack and spray arm, disconnected old pump, installed new drain pump with proper sealing · Parts: 00611332 — drain pump assembly · Result: Ran full test cycle with normal drainage, quiet operation, and proper cycle completion

Bosch dishwasher (SHPM78Z55N) — Salem, OH

Reported: The dishwasher door wouldn’t latch properly and kept swinging open during operation. The customer had rigged up temporary solutions to keep it closed, but these weren’t reliable and created safety concerns. There was visible damage to the hinge mechanism from what appeared to be an impact.

Diagnosis: Both door hinge levers showed stress fractures and weren’t engaging the door latch mechanism correctly. The plastic components had cracked where they pivot, preventing the door from maintaining proper tension against the seal. Without proper closure, the dishwasher couldn’t maintain pressure for effective washing and posed a leak risk.

Repair: Work: Removed damaged hinge assemblies, installed new levers, adjusted door alignment · Parts: 00752103 — left door hinge lever, 00752102 — right door hinge lever · Result: Door closes smoothly with proper seal engagement and secure latching

Admiral washer (FWX645LBS4) — Salem, OH

Reported: The customer reported that their washer was leaking water and would not drain. This is a common symptom when drain pump components fail, typically starting with seepage and progressing to complete drainage failure.

Diagnosis: The bearings and seal on the drain pump had gone bad. This caused water to leak out of the bottom of the washing machine. By the time we got to the repair, the pump had locked up and was no longer draining at all.

Repair: Work: We were able to clamp the hose shut so the water did not drain out. This enabled us to replace the drain pump without draining the water on the washing machine first. · Parts: 134890500-SPRING, 131268401-PUMP-DRAIN ASSY · Result: Also made it easy to test the machine after installing the pump. The wash machine is operating correctly.

Whirlpool dryer (DUET GEW9200LW1) — Salem, OH

Reported: The customer reported their dryer not heating up. The unit would run through its cycles but clothes came out damp and cold, indicating a complete loss of heat generation.

Diagnosis: Testing revealed failure in the heating element and cycling thermostat system. The heat element showed no continuity, and the high limit thermostat had also failed, which is common when heating elements burn out and cause temperature spikes.

Repair: Work: Installed a new heat element and cycling thermostat/high limit thermostat kit · Parts: WP3387747 — heat element and cycling thermostat/high limit thermostat kit · Result: Dryer restored to full heating operation with proper temperature control

LG dryer — Salem, OH

Reported: The customer reported having to run 2/3 times to dry clothes. This inefficient drying pattern suggested either a mechanical component failure or an electronic control issue affecting the cycle timing.

Diagnosis: All components tested fine on the dryer during our comprehensive inspection. With mechanical parts functioning properly, the issue likely stemmed from the control board not properly managing cycle timing or heat distribution.

Repair: Work: Tested all dryer components · Parts: No parts used · Result: Advised customer to run on time dry setting and monitor performance

KitchenAid dishwasher (KDTE404DWH0) — Scio, OH

Reported: The customer reported their dishwasher was not drying and doesn’t seem to be washing. The unit was running but not completing its cycles properly, leaving dishes wet and poorly cleaned.

Diagnosis: All functions tested good except the vent fan. We found error codes indicating slow drain (8,1), no heat (7,1), door switch stuck open (5,1), and code 3,2. The vent motor or fan failure was causing the dishwasher to malfunction during any part of the cycle. This is a common problem with any dishwasher that has this particular vent design.

Repair: Work: Replaced vent · Parts: WPW10469574 — vent assembly · Result: Unit is now working properly

Whirlpool dryer (WED5300VW0) — Sherrodsville, OH

Reported: The customer reported their dryer was completely dead with no power indication. When they turned the dial and pressed start, nothing happened — no drum movement, no heat, no electrical response whatsoever. This total power failure typically points to safety component issues in Whirlpool dryers.

Diagnosis: Testing revealed the thermal fuse had blown, which cuts all power to protect against overheating. The heating element also tested open circuit with our multimeter, showing internal breakage. When thermal fuses blow on Whirlpool dryers, it’s often because restricted airflow caused overheating, which can also damage the heating element simultaneously.

Repair: Work: Removed rear panel, disconnected old components, installed new thermal fuse and heating element, verified proper electrical connections · Parts: WP3392519 thermal fuse, 279838 heating element · Result: Dryer powered on normally, heated properly, and completed a full test cycle without issues

GE dishwasher — Strasburg, OH

Reported: The customer reported their dishwasher wouldn’t drain at the end of wash cycles. Water would sit in the bottom of the tub, and the dishes came out wet and dirty. This is a classic symptom of a drainage blockage somewhere in the system.

Diagnosis: We traced the drain line from the dishwasher to the garbage disposal connection. The culprit was immediately obvious — the knockout plug in the disposal inlet was never removed during installation. This plastic plug completely blocked water from draining out of the dishwasher into the disposal unit.

Repair: Work: Knocked out the disposal plug using proper tools · Parts: None required · Result: Dishwasher now drains completely at cycle end

Maytag washer (MVWX655DW0) — Strasburg, OH

Reported: The washer isn’t getting clothes all the way clean. The customer mentioned that Billmans came to repair in August, and they wondered if it was the same part that needed replaced again but couldn’t remember what it was called.

Diagnosis: The agitator had stripped and was not washing the kitchen clothes well. This component is critical for proper agitation during the wash cycle, and when it fails, clothes don’t get the mechanical action needed for thorough cleaning.

Repair: Work: Replaced the wash plate and recalibrated the washer · Parts: W10902814 — Wash Plate · Result: Washer now provides proper agitation for effective cleaning

Bosch dishwasher (SHX3AR75UC/23) — Tallmadge, OH

Reported: The homeowner reported their Bosch SHX3AR75UC/23 dishwasher wouldn’t drain completely. Water remained pooled in the bottom of the tub after every cycle, and the dishes weren’t getting properly cleaned due to the dirty water not being expelled.

Diagnosis: We found the drain hose had developed a restriction where it passed through the floor. The improper routing created a kink that gradually worsened over time, eventually blocking water flow entirely. This is a common issue when installers don’t follow Bosch’s routing specifications for under-floor drain connections.

Repair: Work: Removed old restricted drain line and installed new hose with proper routing · Parts: 11030046 — OEM Bosch outlet hose · Result: Full drainage restored, verified through complete wash cycle test

Kenmore washer (110.16852500) — Uniontown, OH

Reported: The homeowner called after their Kenmore 110.16852500 washer suddenly stopped during a wash cycle. The machine would start normally but shut down partway through, leaving clothes soaking wet. No error codes displayed, but the washer refused to resume or complete any cycle.

Diagnosis: Testing revealed the door switch had failed internally. This critical safety component tells the control board when the lid is properly closed and locked. When it malfunctions, the washer interprets this as an open lid condition and immediately stops all operation to prevent injury. The switch showed no continuity when actuated, confirming it needed replacement.

Repair: Work: Removed old switch, installed new factory part, tested all connections · Parts: WP8318084 — lid switch assembly · Result: Completed full wash cycle with proper lid detection and normal operation

Whirlpool refrigerator (WRX735SDHZ) — Uniontown, OH

Reported: The customer reported that their water dispenser had stopped working completely. When they pressed the dispenser lever, no water came out. The ice dispenser was still operational, which helped narrow down the issue to the water delivery system rather than the overall electronic controls.

Diagnosis: We accessed the back panel and tested the water valve assembly. The valve had failed internally and wasn’t opening when the dispenser was activated. This is a common failure point on Whirlpool side-by-side models after several years of use, as the solenoid coils can burn out or the valve seats can become damaged from mineral deposits in the water supply.

Repair: Work: Removed back panel, disconnected water lines and electrical connections, installed new valve, reassembled unit · Parts: W11043013 — water valve assembly · Result: Water dispenser now delivers steady flow with proper pressure

Maytag washer (MVW6230HW0) — Uniontown, OH

Reported: When a wash cycle begins it makes a very loud screech. The customer contacted us for washer repair service to diagnose and resolve the screeching noise.

Diagnosis: We scheduled the service appointment for March 4th, 2021. Upon discussion with the customer, they determined the machine should still be under warranty coverage.

Repair: Work: Customer is going to have Whirlpool look at machine · Parts: No parts recorded · Result: Service referred to warranty provider

Frigidaire oven/stove (GLEFM385DSH) — Waynesburg, OH

Reported: The homeowner reported that the right front burner on their Frigidaire model GLEFM385DSH would only work on the highest setting. No matter where they turned the control knob, the burner stayed at maximum heat, making it impossible to simmer or cook at lower temperatures.

Diagnosis: Testing confirmed the burner switch had failed internally. The switch contacts were stuck in the high-heat position, bypassing the normal variable resistance that controls temperature levels. This is a common failure point on electric ranges after years of use, especially on frequently used front burners.

Repair: Work: Disconnected power, removed control panel, replaced faulty switch, reassembled unit · Parts: 316238201 — right front burner switch assembly · Result: Burner now operates correctly at all heat settings from low simmer to high

GE refrigerator (GNE29GGKBWW) — Waynesburg, OH

Reported: The customer reported their refrigerator wasn’t keeping food cold. Temperature readings were running well above normal, and we could hear the compressor running but no air movement inside the fresh food section.

Diagnosis: The evaporator fan motor had seized completely. Without this fan running, cold air from the evaporator coils can’t circulate through the refrigerator compartment. The freezer might still feel cold, but the fresh food section warms up quickly. This is a known weak point on GE side-by-side models from this era.

Repair: Work: Removed rear panel, disconnected old fan, installed new motor and blade · Parts: WR60X26866 — evaporator fan motor assembly · Result: Strong airflow restored, temperatures dropping to proper levels within hours

GE refrigerator (GNE29GGKBWW) — Waynesburg, OH

Reported: The customer reported their GE model GNE29GGKBWW refrigerator wasn’t maintaining proper temperature. Food items were warming up, and the unit ran constantly trying to reach the set temperature. The freezer section was still working, but the main refrigerator compartment had lost its cooling capacity.

Diagnosis: Testing revealed the evaporator fan motor had seized up completely. This fan normally circulates cold air from the evaporator coils throughout the refrigerator compartment. Without it running, cold air stays trapped in the evaporator area while the main compartment warms up. The temperature sensors were reading correctly, but the system couldn’t distribute the cold air it was producing.

Repair: Work: Accessed the evaporator compartment, removed the failed fan motor, and installed the new assembly · Parts: WR60X26866 — evaporator fan motor assembly · Result: Refrigerator compartment returned to proper temperature within two hours

Need an appliance repaired?

Schedule service on our website or call (330) 693-9163. Same-day or next-day whenever possible.

Schedule Online