Appliance Repairs — Week of March 9, 2026 (part 3 of 5) | Stark County, OH

Whirlpool Washer; dryer (LTE5243DQA) — Canton, OH

Reported: Water is coming out the bottom and the dryer is running metal on metal.

Whirlpool washer (WTW5000DW1) — Carrollton, OH

Reported: The customer reported that clothes were coming out dripping wet even after the spin cycle finished. During our inspection, we could see the wash plate rotating rapidly at the bottom of the tub, but the drum itself was barely moving. This is the classic sign of hub failure in Whirlpool direct-drive washers.

Diagnosis: The hub connects the wash basket to the transmission through a splined coupling system. When the plastic hub wears out or cracks, it can’t transfer the spinning motion from the transmission to the basket. The wash plate continues to agitate normally, but without the basket spinning, water never gets extracted from the clothes. This model uses a plastic hub that’s known to fail after years of use.

Repair: Work: Removed agitator, lifted out wash basket, replaced stripped hub with new assembly · Parts: W10528947 — hub assembly · Result: Ran test cycle with full spin — basket rotates properly and extracts water completely

Whirlpool refrigerator (GS6NHAXVS08) — Carrollton, OH

Reported: The customer called because their icemaker had stopped working entirely. No ice production, no cycling sounds, and the unit appeared completely dead. They had already checked the water supply and confirmed the refrigerator was getting power, but the icemaker showed no signs of operation.

Diagnosis: Testing revealed the icemaker assembly had failed internally. The motor and control board within the unit were no longer communicating properly, preventing the normal harvest and fill cycles. The water supply line and electrical connections tested fine, confirming the icemaker itself was the culprit. This is a common failure point on this Whirlpool model after several years of use.

Repair: Work: Removed old icemaker, installed new unit, reconnected wiring harness and water line · Parts: 2198597 — complete icemaker assembly · Result: Icemaker cycled properly and began producing ice within 24 hours

GE refrigerator (GTS18GBSBRWW) — Carrollton, OH

Reported: The customer called because their GE model GTS18GBSBRWW had stopped cooling entirely. Food was starting to warm up in both the refrigerator and freezer sections. The unit was running but not maintaining temperature.

Diagnosis: Inside the freezer compartment, we found excessive ice buildup around the evaporator coils — a clear sign the defrost cycle wasn’t completing properly. The evaporator fan motor wasn’t running, which meant cold air wasn’t circulating even when the compressor operated. Testing revealed the defrost thermostat had failed, preventing automatic defrost cycles. We also discovered burnt wiring connections that needed repair to restore proper electrical flow.

Repair: Work: Removed ice buildup, repaired burnt wiring, installed new fan motor and thermostat · Parts: WR60X31522 evaporator fan motor, WPW10225581 defrost thermostat · Result: Refrigerator reached proper temperatures within 2 hours, defrost cycles operating normally

Crosley refrigerator (CRT151LWB) — Carrollton, OH

Reported: The customer reported their Crosley CRT151LWB refrigerator was running warm inside, with temperatures fluctuating unpredictably. The control dial required frequent adjustment just to maintain cooling, and even then the unit would cycle between too warm and overcooling.

Diagnosis: Testing revealed the temperature control switch was malfunctioning internally. The contacts were intermittently failing to close properly, which prevented consistent signal to the compressor relay. This caused erratic cycling and poor temperature regulation throughout the refrigerator compartment.

Repair: Work: Removed old control, installed new temperature control switch, calibrated settings · Parts: 241537103 — temperature control switch · Result: Temperature stabilized at proper range, consistent cycling restored

Whirlpool dishwasher (WDF540PADW3) — Carrollton, OH

Reported: No power.

Whirlpool Dryer; dishwasher (WED4800XQ3, FGHD2433KF1) — Carrollton, OH

Reported: The homeowner contacted us about two separate appliance issues. Their Whirlpool dryer was not heating at all, leaving clothes damp after full cycles. The dishwasher does not run with water not entering the unit during wash cycles.

Diagnosis: Our inspection revealed the dryer’s heating element had failed, along with worn support components in the drum assembly. The dishwasher’s vent assembly was malfunctioning, preventing proper water intake and cycle operation. Additionally, the dryer vent required cleaning to ensure proper airflow.

Repair: Work: Installed the dryer repair kit which includes the two support rollers, tension pulley and belt, installed a new belt, replaced the vent assembly on the dishwasher, and cleaned the dryer vent · Parts: 4392065-REPAIR-DYR (dryer repair kit), 5304523304-VENT ASMY (dishwasher vent assembly), 279838-ELEMENT (heating element) · Result: Both appliances restored to full operation with proper heating and water intake functions

Kenmore refrigerator (106.64262400) — Clinton, OH

Reported: The customer reported their Kenmore model 106.64262400 wasn’t cooling effectively in the main compartment. The freezer was working sporadically and making unusual popping noises. Food temperatures were inconsistent, with some items not staying properly chilled.

Diagnosis: Testing revealed the evaporator fan motor had failed completely. This motor is critical for circulating cold air from the evaporator coils throughout both the freezer and refrigerator compartments. Without proper air circulation, the cooling system can’t distribute cold air evenly, leading to temperature inconsistencies and the unusual sounds the customer heard.

Repair: Work: Removed access panels, disconnected wiring harness, installed new motor with proper mounting · Parts: WPW10189703 — evaporator fan motor assembly · Result: Verified proper air circulation and temperature stability in both compartments

Frigidaire freezer (FFH20F2QWC) — Clinton, OH

Reported: Freezer needs thermostat most likely.

Whirlpool washer (WTW57005WD) — Deerfield, OH

Reported: The homeowner noticed their laundry wasn’t getting clean despite normal wash cycles. The top portion of the agitator moved freely and wasn’t creating the back-and-forth motion needed for effective cleaning. While the bottom agitator still functioned correctly, the loose upper section meant clothes weren’t being properly agitated during wash cycles.

Diagnosis: We removed the agitator cap and lifted out the upper agitator assembly to access the agitator dogs. These small plastic dogs were completely worn down, no longer able to grip and engage the upper agitator properly. When agitator dogs wear out, the top section spins freely instead of oscillating back and forth, which eliminates the washing action that moves clothes through the water and detergent.

Repair: Work: Removed agitator assembly, replaced worn dogs, reassembled and tested operation · Parts: 80040 — agitator dog kit (set of plastic engagement dogs) · Result: Upper agitator now engages properly with strong back-and-forth washing action

Kenmore washer (110.5142511) — Deerfield, OH

Reported: The homeowner reported their Kenmore washer was jumping and moving across the floor during operation. The violent movement was so severe it was damaging the flooring and making the washer unusable for normal laundry cycles.

Diagnosis: Testing revealed the suspension rod assembly had failed. These rods are critical for controlling drum movement during the spin cycle. When they wear out, the drum loses its stability and the washer becomes a hazard. The Model 110.5142511 uses a four-rod suspension system, and multiple rods had deteriorated beyond their service limit.

Repair: Work: Removed old worn suspension rods and installed new assembly · Parts: W10780048 — suspension rod assembly (complete set) · Result: Washer now operates smoothly with proper drum stability during all cycles

Admiral refrigerator (ABB1924WEQ0) — Deerfield, OH

Reported: The homeowner reported that their freezer was building up excessive ice and frost, while the refrigerator section wasn’t maintaining proper cooling temperatures. Food was spoiling in the fridge compartment, and the freezer was becoming unusable due to ice buildup preventing proper door closure.

Diagnosis: Testing revealed that the electric control board wasn’t initiating the defrost cycle properly. The defrost heater wasn’t receiving power on schedule, causing continuous freezing in the evaporator coils. This blocked airflow to the refrigerator section, preventing proper cooling. The control board’s relay circuits had failed, disrupting the normal refrigeration cycle timing.

Repair: Work: Removed old control board, installed new board, reconnected all wire harnesses, programmed defrost timing · Parts: WPW10503278 — electric control board · Result: Defrost cycle initiated properly, freezer temperatures normalized, refrigerator section cooling restored

Frigidaire refrigerator (FFSS2614QS4A) — Dellroy, OH

Reported: The customer reported water pooling on the kitchen floor, with the leak originating from the bottom of the freezer section. This type of leak typically indicates drainage issues in the automatic defrost system, where melted frost water can’t properly exit the appliance.

Diagnosis: We inspected the defrost system and found the drain tube completely blocked with debris and ice buildup. When the defrost cycle runs, melted water has nowhere to go except onto the floor. The FFSS2614QS4A uses a rear-mounted drain system that’s prone to clogging from food particles and normal refrigerator operation.

Repair: Work: Cleared blockage from defrost drain tube and flushed system · Parts: None required · Result: Verified proper drainage during defrost cycle with no leaks

GE dishwasher (GDT625PSJ2SS) — Dellroy, OH

Reported: The dishwasher was completely dead. When the customer pressed the start button or tried to select any cycle, nothing happened. No display lights, no water fill sounds, no response at all. The unit had power to the outlet, but the machine itself wasn’t getting the control signals it needed to operate.

Diagnosis: We removed the lower access panel and tested the main control board with a multimeter. The board was receiving 120V power but wasn’t outputting the proper control voltages to start the wash cycles. The control board had failed internally — a common issue on this GE model after several years of use. All wiring connections were secure, confirming the board itself was the culprit.

Repair: Work: Removed old control board, installed new board, reconnected all wiring harnesses · Parts: WD21X24900C — main control board assembly · Result: Ran full test cycle to verify all functions working properly

Frigidaire refrigerator (FFSS2614QS4A) — Dellroy, OH

Reported: The customer reported a loud sound that occurred specifically when the compressor was running. This wasn’t a constant noise — it would start and stop with the cooling cycle, making it particularly noticeable in the quiet hours. The sound was loud enough to be heard from adjoining rooms.

Diagnosis: We traced the noise to the water valve assembly, which had developed internal wear that caused it to vibrate against the refrigerator’s frame during operation. The fill tube connected to this valve lacked proper insulation, which amplified the vibrations and transmitted them through the cabinet structure. When the compressor cycled on, the increased system pressure caused the faulty valve to resonate even more.

Repair: Work: Installed new valve assembly and wrapped fill tube with insulation material · Parts: 242252702 — triple solenoid water valve assembly · Result: Ran multiple cooling cycles to verify silent operation and proper water dispensing

Whirlpool dryer (WED7500GC0) — East Canton, OH

Reported: The dryer would run through its cycles normally but wasn’t producing any heat. Clothes came out damp no matter how long the cycle ran. The drum turned fine and all other functions worked, but without heat, the dryer was essentially useless.

Diagnosis: Sam tested the heating element with a multimeter and found it had burned out completely — no continuity across the terminals. The heating element on Whirlpool dryers like this WED7500GC0 runs at high temperatures and eventually deteriorates from repeated heating and cooling cycles. The electrical connections to the element were intact, confirming the element itself was the sole culprit.

Repair: Work: Removed rear panel, disconnected old element, installed new heating element with proper torque specifications · Parts: WP3387747 — heating element assembly · Result: Tested with a load of towels — dryer heated immediately and completed a normal dry cycle

Bosch dishwasher (SHP65DM5N/01) — East Liverpool, OH

Reported: The customer reported that the door doesn’t latch, closes, but doesn’t stay closed. This is a common issue that prevents the dishwasher from operating safely.

Diagnosis: Upon inspection, we found that the dishwasher door latch was sprung. This meant the latch mechanism wasn’t engaging properly to keep the door securely closed during operation.

Repair: Work: Reset the sprung door latch · Parts: No parts replaced · Result: Tested it multiple times and showed customer how to reset if it happens again

Admiral refrigerator (FFTR2021TS1) — East Rochester, OH

Reported: The customer reported that their Admiral refrigerator was developing heavy frost in the freezer while the refrigerator compartment wasn’t maintaining proper temperatures. Food items were starting to spoil, and ice cream in the freezer was rock-hard from the frost buildup affecting air circulation.

Diagnosis: Opening the freezer revealed thick frost accumulation on the back wall and around the evaporator coils. The evaporator fan motor had seized completely — no movement when power was applied, and the motor housing felt warm to the touch. Without this fan running, cold air wasn’t circulating from the freezer to the fresh food compartment, causing the temperature imbalance and excessive frost formation.

Repair: Work: Removed old motor, installed new fan motor, cleared frost buildup · Parts: 242077705 — evaporator fan motor assembly · Result: Fan operates smoothly, proper air circulation restored between compartments

GE refrigerator (GTS16DTHJRBB) — East Sparta, OH

Reported: Milk spoiling. Call ahead.

Amana dryer (NED4600YQ1) — Hanoverton, OH

Reported: The dryer was running a normal load when it suddenly stopped mid-cycle. After that, it wouldn’t turn on at all — no display lights, no response when pressing the start button. The customer tried different cycles and checked the breaker, but nothing worked.

Diagnosis: The door switch had failed completely. This safety component tells the dryer when the door is properly closed, and without that signal, the control board won’t allow any operation. I tested it with a multimeter and got no continuity in either the open or closed position — a clear sign of internal failure.

Repair: Work: Removed the old switch, installed the new unit, and reconnected wiring · Parts: WP3406107 — door switch assembly · Result: Dryer started immediately and completed a full test cycle

Whirlpool refrigerator (WRX735SDHZ00) — Hartville, OH

Reported: The customer reported water leaking from the ice dispenser every time they tried to get ice. Water was pooling in the ice tray, and the ice cubes were freezing together in solid clumps instead of forming individual cubes. The leak was creating a mess on the floor and making the ice function completely unusable.

Diagnosis: Upon inspection, we found the ice maker assembly was failing internally, allowing water to leak during the ice-making cycle. The water leak was disrupting the normal freezing process, causing ice cubes to freeze together in the tray. The ice maker’s internal seals and components had deteriorated beyond repair, requiring full unit replacement.

Repair: Work: Removed old ice maker, installed new unit, reconnected water lines and electrical connections · Parts: WPW10300024 — complete ice maker assembly · Result: Ice dispenser operates without leaks, ice cubes form properly as individual pieces

Kenmore refrigerator (795.65009401) — Hartville, OH

Reported: The customer reported ice constantly forming on the bottom of their freezer compartment. Every time they opened the door, they had to chip away ice buildup or mop up water from melted ice. The problem was getting worse, making it difficult to store frozen foods properly.

Diagnosis: Inside the freezer, we found significant ice accumulation and water frozen solid in the rear section. The defrost drain was completely plugged, preventing meltwater from the automatic defrost cycle from draining properly. Instead of flowing out through the drain tube, the water was refreezing on the freezer floor. This model’s drain location makes it particularly susceptible to blockages from food particles and ice crystals.

Repair: Work: Cleared blockage and extended defrost heater into drain tube · Parts: Defrost heater extension installed into drain · Result: Tested through complete defrost cycle — water now drains properly

Speed queen dryer (ADE3SRGS173TW01) — Hartville, OH

Reported: The homeowner reported their Speed Queen dryer would run through complete cycles but wasn’t heating at all. Clothes remained damp even after extended drying times. We also noticed the exterior vent cover showed some discoloration and burnt fabric residue, indicating the heating element had likely overheated before failing completely.

Diagnosis: Testing confirmed the heating element was completely non-functional with no continuity. The element assembly had burned out internally, which is common on older Speed Queen units when lint buildup restricts airflow and causes overheating. The thermal fuse and other safety components were still functional, so the dryer would run but simply couldn’t generate heat.

Repair: Work: Removed rear panel, disconnected old heating element, installed new assembly with proper torque specifications · Parts: 61927 — Heater Kit Assembly 240V/5.0KW · Result: Completed test cycles confirmed proper heating and temperature regulation

Maytag dryer (DE210) — Hartville, OH

Reported: The customer reported their dryer would tumble clothes normally but wasn’t generating any heat. Clothes were coming out damp even after extended cycles. The unit showed no error codes and all other functions appeared normal.

Diagnosis: Testing confirmed the heating element had failed completely. The element showed no continuity when measured with a multimeter, indicating an internal break in the coil. On Maytag dryers like this DE210, heating elements can burn out over time due to repeated thermal cycling and lint accumulation around the housing.

Repair: Work: Removed old heating element, installed new assembly, cleared lint from housing · Parts: WPY303404 — heating element assembly · Result: Dryer now produces proper heat throughout cycle

Amana refrigerator (ABB1922FEQ2) — Hartville, OH

Reported: The homeowner called because their fresh food compartment was warm while the freezer was working but accumulating excess frost. This is a classic sign of evaporator fan failure — the freezer coils are making cold air, but it’s not moving to the fresh food side.

Diagnosis: The evaporator fan motor had seized up completely. Without this fan running, cold air stays trapped in the freezer compartment instead of circulating through the fresh food section. The frost buildup happens because the defrost system can’t work properly when air isn’t moving across the coils.

Repair: Work: Removed freezer shelving, accessed fan assembly, installed new motor · Parts: WPW10128551 — evaporator fan motor · Result: Fan running quietly, cold air circulating to fresh food compartment

Whirlpool refrigerator (ED5GVEXVD05) — Hartville, OH

Reported: The customer reported that their Whirlpool refrigerator was leaking from the water dispenser in the door. This type of leak can create puddles on the floor and often leads to ice formation problems in the ice maker.

Diagnosis: We found that the water valve was seeping, which typically causes both water dispenser leaks and can create a block of ice in the ice bin. The valve is located in the bottom rear of the refrigerator compartment near the compressor, making it accessible for replacement.

Repair: Work: Replaced the water valve on the fridge · Parts: W10408179 — water inlet valve · Result: Water dispenser leak eliminated and ice maker function restored

Frigidaire refrigerator (FFHT1715LB4) — Homeworth, OH

Reported: The refrigerator temperature measured 50 degrees despite being set to the coldest setting. The customer noticed the unit running constantly but not cooling properly. Food was spoiling and the freezer wasn’t maintaining proper temperature either.

Diagnosis: The condenser fan was completely obstructed by foam debris that had accumulated over time. This blockage prevented proper airflow over the condenser coils, causing the compressor to overheat and struggle to remove heat from the refrigeration system. Without adequate cooling of the condenser, the refrigerant couldn’t release heat effectively, leading to poor cooling performance throughout the unit.

Repair: Work: Removed foam obstruction from condenser fan assembly · Parts: None required · Result: Verified proper fan operation and compressor cooling, temperatures returned to normal range

Admiral dryer (DUET WED8740DW1) — Homeworth, OH

Reported: The customer reported their Admiral DUET WED8740DW1 dryer was producing a persistent squeaking sound during the entire drying cycle. The noise was loud enough to be heard throughout the house and had been gradually getting worse over several weeks.

Diagnosis: We disassembled the dryer cabinet and found the idler pulley had worn bearings causing metal-on-metal contact. The drum support wheels were also significantly worn, with visible flat spots and cracked surfaces. The belt showed signs of stretching and fraying from the added stress of these failing components. This combination of worn parts was creating the squeaking noise and would have led to complete failure if left unaddressed.

Repair: Work: Removed old components, cleaned drum assembly, installed new parts, reassembled unit · Parts: 4392067 — idler pulley assembly, drum support wheels, and drive belt · Result: Dryer operates silently with smooth drum rotation and proper belt tension

Frigidaire refrigerator (FFTR2021TW1) — Homeworth, OH

Reported: The customer reported water pooling in the bottom of their refrigerator compartment. This wasn’t a small amount of condensation — there was enough standing water to soak food packaging and create puddles on the shelves. The water appeared to be accumulating faster than it could evaporate, indicating a drainage problem rather than a temperature control issue.

Diagnosis: The defrost drain was completely plugged with debris and food particles. On Frigidaire refrigerators, this drain carries away water from the automatic defrost cycle. When blocked, that water has nowhere to go except into the fresh food compartment. The blockage was deep enough that it required thorough cleaning to restore proper flow.

Repair: Work: Cleared defrost drain blockage and flushed system · Parts: None required · Result: Water drainage restored, no more pooling in refrigerator

Kenmore washer (796.41162410) — Homeworth, OH

Reported: The washer would complete its wash and rinse cycles normally, but water remained in the drum at the end. Clothes were dripping wet, and you could see standing water through the door glass. The customer mentioned it had been getting progressively worse over the past few weeks.

Diagnosis: We pulled the front panel and checked the drain pump assembly. The pump was running, but barely moving water. When we disconnected the drain hose, we found a significant blockage — a combination of lint buildup and what appeared to be a small sock that had worked its way into the drainage system. The obstruction was preventing proper water evacuation during the spin cycle.

Repair: Work: Cleared drain blockage, cleaned pump housing, tested drain hose routing · Parts: None needed · Result: Ran full test cycle with proper drainage and final spin achieving normal moisture levels

Whirlpool dishwasher (DU930PWSB0) — Kensington, OH

Reported: The customer reported that the dishwasher door latch wouldn’t shut and stay closed. They had to hold the door shut manually to get it to start, and even then it would pop open during the cycle. This created a safety hazard and made the dishwasher unusable for normal operation.

Diagnosis: We removed the inner door panel to access the latch assembly. The door latch mechanism showed clear signs of wear and mechanical failure. The spring-loaded catch wasn’t engaging properly with the door striker, and the latch housing had cracked. This is common on this model after years of daily use, as the plastic components fatigue over time.

Repair: Work: Removed failed latch, installed new assembly, adjusted door alignment · Parts: WP3380854 — door latch assembly with strike and mounting hardware · Result: Door now latches securely and dishwasher operates through full cycles without interruption

Whirlpool dryer (LER4634DQ0) — Kensington, OH

Reported: The homeowner reported their dryer was taking multiple cycles to dry a normal load of laundry. Clothes were coming out warm but still damp, and the dryer seemed to be running longer than usual without achieving proper dryness.

Diagnosis: We pulled the dryer away from the wall and immediately found the issue — the entire vent system was packed with lint buildup. The blockage was so severe that virtually no air was moving through the exhaust. This forces heated air to recirculate inside the drum instead of carrying moisture away, making proper drying impossible.

Repair: Work: Complete vent system cleaning and airflow restoration · Parts: None required · Result: Normal dry times restored, proper airflow verified

GE dryer (GFDN110GL0WW) — Leetonia, OH

Reported: The homeowner reported a persistent squeaky noise coming from inside the dryer drum during operation. The sound was most noticeable when the drum first started rotating and continued throughout the cycle, making laundry day an unpleasant experience.

Diagnosis: We disassembled the drum assembly and found worn bearings at multiple points — the front bearing assembly showed significant wear, and both front and rear drum bearings had deteriorated beyond acceptable limits. The bearing slides were also compromised. This type of bearing failure typically develops gradually as the original factory lubrication breaks down and normal wear accumulates over time.

Repair: Work: Complete drum disassembly, bearing replacement at all wear points, reassembly with proper torque specifications · Parts: WE25M40 bearing kit, WE1M1067 bearing slide, WE1M504 front bearing assembly, WE12X83 idler pulley · Result: Drum operates silently through full rotation cycle

Samsung washer (WA45H7000AW/A2) — Louisville, OH

Reported: The customer reported their Samsung WA45H7000AW/A2 washer would fill with water and agitate normally, but wouldn’t spin to remove water from the clothes. The washer would complete the wash cycle but leave everything dripping wet in the drum.

Diagnosis: Testing revealed the lid switch had failed internally. This safety component prevents the washer from spinning when the lid is open, but when it fails, it can’t detect that the lid is closed either. The switch showed no continuity when the lid was down, confirming it needed replacement.

Repair: Work: Removed top panel, disconnected wiring harness, installed new switch, reassembled unit · Parts: DC34-00024B — Samsung lid switch assembly · Result: Ran full test cycle with successful spin and proper water extraction

Whirlpool refrigerator (WRS321SDHZ00) — Louisville, OH

Reported: Both compartments were running warmer than they should. The freezer couldn’t hold freezing temperatures and the refrigerator section wasn’t staying cold enough to keep food fresh. A defrost heater had been installed as an attempted fix, but the cooling issues persisted.

Diagnosis: After testing the replaced defrost heater and checking system operation, we determined that while the heater replacement was done correctly, it wasn’t addressing the actual root cause of the cooling failure. The defrost system was functioning, but another component in the refrigeration cycle was preventing proper cooling performance.

Repair: Work: Verified heater installation and continued diagnostic testing · Parts: WPW10495967 — defrost heater (customer-installed prior to our visit) · Result: Further diagnostics required to identify the actual cooling system fault

Kenmore dryer (110.60922990) — Louisville, OH

Reported: The customer reported their Kenmore dryer model 110.60922990 was running through cycles but clothes came out cold and damp. The drum was spinning and the motor ran normally, but no heat was being generated during any cycle setting.

Diagnosis: Testing the heating circuit revealed a failed heating element assembly that had developed an open circuit. The thermal cutoff and operating thermostats were also malfunctioning, likely from the stress of the failing element. Additionally, we found worn drum supports, a stretched belt, and a worn idler pulley that needed replacement to prevent future breakdowns.

Repair: Work: Complete heating system rebuild with drum assembly refresh · Parts: WP3387747 heating element, 279769 thermal cutoff, 661570V drive belt, WPW10314173 drum support rollers, 279640 idler pulley assembly · Result: Dryer now produces proper heat on all settings and operates quietly

Maytag dryer (LDE7314ACE) — Louisville, OH

Reported: The customer reported that their dryer would buzz when they pressed the start button, but the drum wouldn’t turn and no heat would generate. They tried different cycle settings and checked that the door was properly latched, but nothing changed. The unit was getting power but simply wouldn’t start its cycle.

Diagnosis: Testing revealed the drive motor was drawing electrical current when commanded to start, but the motor shaft wouldn’t rotate. This is a classic failure mode for older drive motors where internal windings short out or bearings seize. The buzzing sound was the motor trying to start but being unable to overcome the mechanical resistance or electrical fault within the motor assembly.

Repair: Work: Removed drum and belt assembly, disconnected electrical connections, installed new drive motor, reassembled drum and belt system · Parts: W10410999 — drive motor assembly · Result: Dryer starts immediately, drum turns smoothly, all cycles function normally

Whirlpool refrigerator (WRS321SDHZ00) — Louisville, OH

Reported: The homeowner reported their refrigerator wasn’t cooling properly while the freezer maintained normal temperatures. Food was spoiling quickly in the fresh food section, and temperature readings showed the compartment couldn’t reach or hold the set temperature.

Diagnosis: Testing revealed the main control board wasn’t properly communicating with the cooling system components. The UI board also showed signs of failure, with erratic display behavior and unresponsive controls. Both boards needed replacement to restore proper refrigerator operation.

Repair: Work: Removed old control boards, installed new components, reconnected all wiring harnesses · Parts: W11196400 — main control board, W11518204 — UI control panel · Result: Refrigerator reached proper temperature within 2 hours, all controls functioning normally

GE dishwasher (GDF520PGJ2WW) — Louisville, OH

Reported: The customer called because their GE dishwasher model GDF520PGJ2WW had completely stopped responding. All lights were off on the control panel, and pressing any buttons produced no response. The unit appeared to have electrical power since the outlet was live, but the dishwasher acted completely dead.

Diagnosis: We confirmed 120V power at the outlet and traced voltage to the dishwasher’s internal connections. The control board was receiving power but not responding to any input signals from the control panel. Testing revealed the main control board had failed internally — a common issue on this GE model after several years of use. The board controls all dishwasher functions, so when it fails, the entire unit becomes unresponsive.

Repair: Work: Removed old control board, installed new board, reconnected all wire harnesses · Parts: WD21X24900C — main control board assembly · Result: Control panel lights up, all cycle selections respond properly, dishwasher runs complete wash cycles

KitchenAid dishwasher (KDPE234GPS0) — Louisville, OH

Reported: The homeowner reported their KDPE234GPS0 dishwasher wasn’t running through cycles correctly. Dishes weren’t getting clean, and the drying performance was significantly worse than normal. The unit would start but wasn’t completing proper wash and dry cycles.

Diagnosis: We found the circulation pump had failed, which explained the poor cleaning performance since water wasn’t spraying properly from the wash arms. Additionally, the heater wasn’t functioning, which directly impacted both the wash temperature and drying capability. The heater malfunction was preventing the dishwasher from reaching proper operating temperatures.

Repair: Work: Replaced the failed circulation pump and reset the heater system · Parts: Circulation pump · Result: Water began spraying properly from wash arms, heater started functioning, and we verified proper cycle completion

Whirlpool refrigerator (EB19MKXSN01) — Louisville, OH

Reported: The customer reported persistent clicking sounds coming from the back of the refrigerator, accompanied by ice melting in the freezer. The clicking indicated the compressor was attempting to start but couldn’t maintain operation. Food spoilage was becoming a concern as temperatures rose throughout both compartments.

Diagnosis: The overload start relay had failed internally, preventing the compressor from starting properly. This small but critical component provides the initial electrical boost needed to get the compressor motor running. When it fails, you get the characteristic clicking sound as the system repeatedly attempts to start but immediately shuts down on overload protection.

Repair: Work: Removed the failed relay from the compressor housing and installed the new component · Parts: 4387535 — overload start relay · Result: Compressor started immediately and maintained proper operation through multiple cooling cycles

Maytag dryer (MDG8600AWW) — Louisville, OH

Reported: The customer reported a loud squeal that started intermittently but quickly became constant whenever the dryer ran. The noise was loud enough to hear from other rooms and made the dryer unusable during quiet hours.

Diagnosis: We pulled the front panel and immediately spotted the culprit — the idler pulley was wobbling on a worn bearing, and the front drum bushings showed significant wear patterns. When drum bushings fail, the drum drops slightly and creates misalignment that puts extra stress on the idler pulley. Both components were working together to create that distinctive metal-on-metal squeal.

Repair: Work: Removed front panel, replaced worn idler pulley assembly and front drum bushings, realigned drum, tested belt tension · Parts: 306508-KIT-BEARNG (idler pulley kit), WP6-3700340-BEARING (front drum bushings) · Result: Complete silence during operation, smooth drum rotation verified through multiple cycles

Whirlpool washer (110.15842400) — Louisville, OH

Reported: The customer reported their Whirlpool model 110.15842400 would fill with water normally but then stop completely. The washer wouldn’t agitate, drain, or proceed to any other cycle functions. This behavior typically indicates a safety interlock issue preventing the machine from operating with the lid closed.

Diagnosis: Testing revealed the lid switch had failed internally. The switch is a critical safety component that tells the washer control when the lid is properly closed and locked. When this switch malfunctions, the washer’s control board won’t allow the machine to continue past the fill cycle, even though water enters normally. The switch showed no continuity when tested, confirming it needed replacement.

Repair: Work: Removed old switch, installed new switch, reconnected wiring harness · Parts: 3949247V — lid switch assembly · Result: Washer completed full test cycle including fill, agitate, drain, and spin functions

Whirlpool dishwasher (WDF775SAYW1) — Louisville, OH

Reported: The customer called because their dishwasher’s lower spray arm wouldn’t stay attached during operation. They’d find it loose or completely detached after wash cycles, sitting in the bottom of the tub. Without the spray arm properly mounted, dishes on the lower rack weren’t getting clean, and the loose arm was banging against the tub walls during operation.

Diagnosis: After removing the bottom dish rack, we found the lower spray arm hub had multiple stress cracks around the threaded collar. These cracks prevented the arm from threading tightly onto the wash pump motor housing. The plastic had likely fatigued from years of thermal cycling and water pressure, a common failure point on this WDF775SAYW1 model after 8-10 years of service.

Repair: Work: Removed damaged spray arm, cleaned debris from pump housing threads, installed new spray arm with proper torque · Parts: WPW10491331 — lower spray arm assembly · Result: Ran full wash cycle to verify secure attachment and proper spray pattern coverage

Kenmore dryer (110.64972300) — Louisville, OH

Reported: The homeowner reported their Kenmore dryer model 110.64972300 would power on and the timer would advance, but the drum wouldn’t rotate. They could hear a clicking sound when pressing the start button, indicating the door switch and controls were functioning, but something was preventing the drive system from engaging.

Diagnosis: Upon opening the dryer cabinet, we found the drive belt had snapped due to excessive tension from a seized idler pulley. The idler pulley bearing had failed, causing it to bind and create too much resistance on the belt. Over time, this stress caused the belt to stretch and eventually break completely. Without the belt, the motor couldn’t transfer power to the drum assembly.

Repair: Work: Removed damaged belt remnants, replaced seized idler pulley assembly, installed new drive belt with proper tension · Parts: 661570V drive belt and 279640 idler pulley · Result: Dryer starts immediately, drum rotates smoothly, completed full test cycle without issues

Samsung dryer (DV48H7400EW/A2) — Louisville, OH

Reported: The homeowner reported their Samsung DV48H7400EW/A2 dryer was producing loud, unusual noises during the drying cycle. The sounds were described as grinding or squealing, particularly noticeable when the drum was rotating. The dryer was still functioning but the noise was becoming increasingly disruptive.

Diagnosis: After removing the front panel and inspecting the drum assembly, we found two critical wear points. The idler pulley showed significant deterioration with visible scoring on the wheel surface, and one of the drum support rollers had developed flat spots and rough rotation. These components work together to maintain proper drum alignment and belt tension — when they fail, the entire system becomes noisy and inefficient.

Repair: Work: Disassembled drum assembly, removed worn components, installed new pulley and roller, reassembled with proper belt tension · Parts: DC93-00634A idler pulley and DE7523 drum support roller · Result: Completed test cycles confirmed quiet operation and proper drum rotation

Maytag oven (MER5775QAF) — Louisville, OH

Reported: The homeowner reported that after completing a self-cleaning cycle, the oven door wouldn’t engage its automatic lock mechanism. This safety feature prevents the door from opening during high-heat operations, so without it working properly, the oven couldn’t enter cleaning mode again or operate certain functions safely.

Diagnosis: The door lock actuator was physically intact and the wiring connections were solid. This pointed to a temporary electronic glitch in the control board’s memory — something that can happen when cleaning cycles generate electromagnetic interference or minor voltage fluctuations. The control board was holding onto an error state that prevented normal door lock operation.

Repair: Work: Unplugged unit for 5 minutes to clear control board memory, then restored power · Parts: None required · Result: Door lock mechanism cycled properly through lock and unlock positions

Maytag dryer (MED5870TW0) — Louisville, OH

Reported: The customer reported that their dryer would start and get warm, but the drum wasn’t turning at all. Clothes were coming out still damp and wrinkled because they weren’t tumbling through the heated air. This is a classic symptom of belt failure in Maytag dryers.

Diagnosis: Opening up the MED5870TW0, we found the drive belt had snapped completely. When belts break suddenly like this, it often puts extra strain on other components. Sure enough, the drum support wheels were worn down to the point where they weren’t rolling smoothly, and the heating element had also failed. The idler pulley and tensioning system had taken a beating as well when the belt let go.

Repair: Work: Replaced entire belt assembly, installed new heating element, cleaned out accumulated lint from drum area · Parts: 4392065 (drive belt, idler, pulley, drum support wheels), 279838 (heating element) · Result: Drum turns smoothly, heating element cycles properly, dryer completes full cycles efficiently

Whirlpool washer (GHW9150PW0) — Louisville, OH

Reported: The customer reported their GHW9150PW0 was making terrible noises every time it spun, especially during the final spin cycle. The drum was clearly off-center and hitting the washer cabinet on both sides. The unit would complete its cycles but the banging was getting worse with each load.

Diagnosis: The drum support assembly had worn out completely. This assembly keeps the wash basket centered and stable during all cycles. When it fails, the heavy drum shifts around inside the cabinet, creating the loud banging noises and potentially damaging other components. The plastic support components had cracked and separated, leaving the drum unsupported.

Repair: Work: Removed wash basket, replaced entire support assembly, realigned drum · Parts: Complete drum support assembly · Result: Ran full test cycle with proper drum alignment and no noise

Whirlpool refrigerator (G16FARXXY08) — Louisville, OH

Reported: The customer reported their ice maker was making grinding noises and completely stopped dispensing ice. The dispenser would activate when pressed, but no ice would come out. The noise was getting worse over several days before they called for service.

Diagnosis: We accessed the ice maker assembly and found the ice box was mechanically stuck. The box that holds and rotates the ice cubes couldn’t move through its normal cycle. This prevented fresh ice from dropping down and caused the motor to strain against the obstruction, creating the grinding noise the customer heard.

Repair: Work: Removed ice box, cleared obstruction, reinstalled properly · Parts: None required · Result: Ice maker cycled normally and dispensed ice on command

Whirlpool washer (GTW330ASK0WW) — Louisville, OH

Reported: The customer reported that their washer’s water level seemed inaccurate during the fill cycle. They were concerned the machine wasn’t getting enough water for proper cleaning. This is a common concern with newer high-efficiency washers that use less water than older models.

Diagnosis: After running a complete diagnostic cycle, we determined the washer was functioning exactly as designed. Modern HE washers like this Whirlpool model use significantly less water than traditional washers, relying on the wash action and detergent efficiency rather than full water immersion. The water level sensors and fill system were operating within normal parameters.

Repair: Work: Comprehensive diagnostic testing, customer education on HE washer operation · Parts: None required · Result: Confirmed proper operation, customer satisfied with explanation

Samsung dryer (DV210AEW/XAA) — Louisville, OH

Reported: The customer reported their Samsung DV210AEW/XAA dryer was producing a loud metal rubbing sound whenever it ran. The noise was consistent throughout the cycle and had gotten progressively worse over several weeks. The dryer was still heating and completing cycles, but the grinding noise made it unusable.

Diagnosis: Our inspection revealed multiple worn components in the drum support system. The drum wrapper assembly showed significant wear marks where it had been rubbing against other components. The idler pulley was also damaged, causing belt misalignment that contributed to the grinding noise. Additionally, we found the heating element assembly needed replacement due to related wear damage.

Repair: Work: Complete drum assembly replacement, new roller kit installation, heating element replacement · Parts: DC97-14849H drum wrapper assembly, DC97KIT4 roller kit, DC97-14486A heating element assembly · Result: Dryer operates silently with proper drum rotation and heating function

LG washer (WM3670HVA) — Louisville, OH

Reported: The homeowner reported their LG washer (model WM3670HVA) was showing an OE error and wouldn’t complete cycles due to poor drainage. Water was staying in the drum after wash cycles, and they could hear strange noises when the unit tried to drain. This completely disrupted their laundry routine.

Diagnosis: We checked the drain line first and found it clear of blockages. The OE error on LG washers typically indicates a drainage issue, but with the drain line clear, the problem pointed to the drain pump motor assembly itself. The unusual sounds during drain attempts confirmed the pump motor was failing internally and couldn’t generate enough pressure to move water through the system.

Repair: Work: Removed old pump assembly, installed new drain pump, tested all connections · Parts: 4681EA2001T — drain pump motor assembly · Result: Washer now drains completely, OE error cleared, all cycles operating normally

Amana refrigerator (AFD2535DEQ) — Louisville, OH

Reported: Ice maker not making ice …. the rubber door sealer gasket needs replaced or repaired. ….clean and replace water filter …. clean coils and do any other appropriate preventive maintenance. Land line

Maytag washer (MVWB955FW1) — Louisville, OH

Reported: Error code F6 E2

Kenmore refrigerator (106.72134101W) — Louisville, OH

Reported: Water leaking down the back wall inside the refrigerator onto shelves, vegetable bins, etc.

Kitchenaid dishwasher (KUDS25SHBL1) — Louisville, OH

Reported: The customer reported that the door just falls open. This meant the dishwasher door wouldn’t stay closed during operation and would drop down unexpectedly.

Diagnosis: We found the door springs and bushings had failed on this KitchenAid KUDS25SHBL1. These components work together to control the door’s movement and keep it properly positioned when closed.

Repair: Work: Replaced door springs and bushings · Parts: WP9743986 — door spring (2), WP3373234 — bushings (2) · Result: Good to go

Samsung dryer (DVE45T3200W) — Louisville, OH

Reported: When the drum turns there is a grinding noise and now no power going to the dryer. The customer reported the grinding sound developed first, then the unit lost power entirely.

Diagnosis: Found blower wheel packed with lint which caused major vibration. The excessive lint buildup prevented proper airflow and created vibration severe enough to affect the unit’s electrical operation. We cleared the lint and inspected the entire unit for additional damage.

Repair: Work: Cleared lint from blower wheel and inspected unit · Parts: No parts replaced · Result: Element and rollers are good. Good to go.

Frigidaire refrigerator (LFSS2612TD0) — Louisville, OH

Reported: The customer reported their side-by-side refrigerator not cooling in fresh food section while the freezer stays frozen. The control panel was also beeping consistently.

Diagnosis: Fr temp sensor pass. 17· Ff temp sensor pass. 53· Compressor functioning. Not a defrost issue. Evap fan functioning. Air return not obstructed. Damper not cycling.

Repair: Work: Replaced damper · Parts: 242303001 — Damper · Result: Good to go

Samsung dryer (Steam model) — Louisville, OH

Reported: The customer reported that their Samsung dryer won’t dry clothes. The unit would run through cycles but leave laundry damp.

Diagnosis: Our inspection revealed the dryer was not heating. The heating element had failed, preventing the unit from generating the heat necessary to dry clothes effectively.

Repair: Work: Replaced the heat element · Parts: DC97-14486A — Assembly Duct Heater · Result: Dryer seems to be working properly

Dexter dryer (30 lbs) — Louisville, OH

Reported: Dryer #8 that had the ignitor replaced was still getting no heat. Usually the customer could unplug to get it to fire up but doing that had not worked.

Diagnosis: The pilot light wasn’t burning hot enough. I noticed it when I replaced the controller but it was lighting at that point. The weak pilot flame wasn’t generating sufficient heat for proper dryer operation.

Repair: Work: Replaced the pilot orifice with one from customer stock · Parts: 9425-068-002 — pilot orifice · Result: Pilot light now burns with proper flame intensity

Samsung dishwasher (DW80M9960US) — Louisville, OH

Reported: The soap was not being absorbed by the dishwasher. When they put soap in the dishwasher detergent compartment and the dishwasher finished running, it would open with liquid soap all over the front of the dishwasher and on the dishes. Detergent pods were used and when the dishwasher opened they weren’t dissolved, just sitting at the bottom of the dishwasher.

Diagnosis: The bottom spray arm was not moving. Testing revealed the bottom spray arm motor had failed completely. Without the spray arm rotating, water couldn’t properly circulate to dissolve detergent or clean dishes effectively.

Repair: Work: Diagnosed failed bottom spray arm motor · Parts: None — required part not available · Result: Motor determined to be discontinued by Samsung

Kenmore washer (796.31523210) — Louisville, OH

Reported: The washer made a weird noise in the middle of a cycle and shut off. The top load door stayed locked shut with the clothes inside and will not turn back on. When you press the power button it clicks like it wants to turn on but doesn’t do anything else.

Diagnosis: Won’t enter diagnostics, nothing showing on display. Saw arc on main pcb when plugging in. The main control board had suffered electrical damage and was completely non-functional.

Repair: Work: Diagnostic testing, PCB inspection · Parts: None — customer declined repair · Result: Recommended to replace the main control board

Admiral refrigerator (FFHS2622MWD) — Magnolia, OH

Reported: The customer reported that everything in their refrigerator compartment was freezing, including milk, vegetables, and leftovers. The freezer was working fine, but the refrigerator side was acting like a second freezer. Temperature settings hadn’t been changed, and the issue developed suddenly over a day or two.

Diagnosis: The damper controls airflow between the freezer and refrigerator compartments in this Admiral model. When we inspected the damper assembly, the connecting arm had become detached from its mounting point. This left the damper stuck in the open position, allowing unrestricted cold air flow from the freezer into the fresh food section. The refrigerator’s thermostat couldn’t compensate for the excessive cooling.

Repair: Work: Reinstalled damper arm on proper mounting point, tested damper movement through full range · Parts: None — mechanical adjustment only · Result: Damper now opens and closes correctly based on refrigerator temperature demand

Kenmore refrigerator (596.72003016) — Malvern, OH

Reported: The customer reported water dripping from the ice dispenser whenever they tried to get ice. Instead of just ice cubes, they were getting a wet mess that pooled on their counter and floor. The ice maker was still producing ice, but the water leak made it unusable.

Diagnosis: We found the ice maker assembly had developed an internal leak in the harvest mechanism. The seals that normally keep water contained during the ice-making process had failed, allowing water to flow through the dispenser chute. Additionally, our testing indicated the water valve would need replacement in the near future, though it wasn’t causing the immediate problem.

Repair: Work: Removed old ice maker, installed new assembly, tested water connections · Parts: W10884390 — complete ice maker assembly · Result: Ice maker now dispenses dry ice cubes without water leakage

Samsung oven (NE59N6630SS) — Malvern, OH

Reported: The homeowner reported their Samsung NE59N6630SS electric range wasn’t heating to temperature. During operation, they noticed the oven lights flickering and heard intermittent clicking sounds from inside the unit. The oven would attempt to heat but couldn’t maintain proper temperatures.

Diagnosis: We found loose electrical connections at the heating element terminals causing arcing and voltage fluctuations. The flickering lights indicated power interruptions, while the clicking sounds were relays cycling on and off as the control board tried to compensate for inconsistent heating element resistance. The loose connections created intermittent contact that prevented proper current flow to the heating elements.

Repair: Work: Tightened electrical connections at heating element terminals, cleaned oxidized contacts, verified proper wire routing · Parts: None required · Result: Oven heated to set temperature without flickering or clicking, maintained consistent heat throughout test cycle

Speed queen dryer (ADG3LRGS111TW01) — Malvern, OH

Reported: The customer reported that their Speed Queen dryer would start normally but wouldn’t shut off automatically. The timer knob had stopped advancing through the cycle positions, leaving the dryer running indefinitely. A previous repair attempt with a different timer had not resolved the issue.

Diagnosis: Testing revealed that the timer motor was no longer receiving proper electrical signals to advance the cam assembly. The internal contacts had corroded, preventing the timer from progressing through its cycle sequence. This is a common failure point in Speed Queen dryers after 8-10 years of regular use, especially in humid environments where moisture can affect electrical connections.

Repair: Work: Removed old timer, installed new timer assembly, verified proper wiring connections · Parts: D505794P — 3-cycle timer assembly · Result: Completed full test cycle with automatic shutoff functioning correctly

Amana washer (NTW4516FW0) — Malvern, OH

Reported: The homeowner noticed water pooling behind their washer, specifically coming from where the cold water hose connected to the wall faucet. The leak was steady enough to cause concern about water damage to the laundry room floor.

Diagnosis: We traced the leak to the cold water fill hose connection. The rubber seals inside the hose fitting had deteriorated, allowing water to seep out during the fill cycle. Since these hoses typically fail as a pair due to age and similar wear patterns, we recommended replacing both hot and cold fill hoses to prevent a return visit.

Repair: Work: Disconnected old hoses, installed new fill hoses with fresh rubber seals, tightened connections · Parts: WP76314 — washer fill hoses (set of 2) · Result: Ran a complete wash cycle to verify no leaks at any connection points

Samsung oven (NE59M4320SS/AA) — Malvern, OH

Reported: The customer reported their Samsung range was completely unresponsive with no power indicators or sounds. They mentioned the kitchen breaker had been flipping off intermittently before the range stopped working entirely. No cooking functions were available.

Diagnosis: Our inspection revealed the range was unplugged during our visit, and attempts to restore power caused the dedicated circuit breaker to trip immediately. This pattern indicates a short circuit or ground fault in the house electrical system rather than a failed component within the range. The appliance’s internal systems couldn’t be evaluated until the electrical supply issue is resolved.

Repair: Work: Circuit testing and electrical safety evaluation · Parts: None — electrical system diagnosis required first · Result: Referred customer to qualified electrician for house wiring repair

LG dryer (DLE2516W) — Malvern, OH

Reported: The customer contacted us because their LG dryer had power, as evidenced by the interior light functioning normally, but the drum would not turn when attempting to start a cycle.

Diagnosis: Upon inspection, we determined that the control board had failed. This electronic component is essential for the dryer’s operation and controls the motor functions that turn the drum.

Repair: Work: Diagnosed failed control board (EBR33477201) · Parts: None · Result: Part no longer available – recommended unit replacement

Whirlpool refrigerator (ET18TKXJW00) — Massillon, OH

Reported: The customer reported their Whirlpool ET18TKXJW00 refrigerator had been working fine before moving to their new home in Massillon. After the move, the refrigerator wasn’t maintaining proper temperatures in either the fresh food or freezer compartments. Food was spoiling faster than normal, and ice cream was soft.

Diagnosis: When we arrived, the condenser coils were running warm but the compressor was struggling. The compressor would start but couldn’t build adequate pressure to maintain proper cooling. Moving can stress refrigeration components, especially older compressors that may already be near the end of their service life. This particular compressor had weakened and was overheating when trying to reach target pressures.

Repair: Work: Compressor replacement with refrigerant recovery and recharge · Result: Proper cooling restored to both compartments within 4 hours

Speed queen dryer (NG4719L) — Massillon, OH

Reported: The customer reported their Speed Queen NG4719L dryer motor was running but the drum wouldn’t tumble at all. The clothes would just sit there while the motor hummed, creating heat but no rotation. This is a telltale sign of drive belt failure in Speed Queen commercial-grade dryers.

Diagnosis: Opening the cabinet revealed a broken drive belt that had completely separated from the drum. The idler pulley assembly showed excessive wear and wobble, indicating it had been failing gradually and putting extra stress on the belt. Speed Queen uses a heavy-duty belt system, but after years of commercial-level use, even these robust components eventually wear out.

Repair: Work: Removed old belt remnants, replaced worn idler pulley, installed new belt with proper tension · Parts: D511255P — cylinder belt with rubber face, 279640 — idler pulley assembly · Result: Drum tumbles smoothly with correct belt tension and no wobble from the idler system

GE dryer (GTD65EBSJ2WS) — Massillon, OH

Reported: The dryer would turn on and the control panel lit up normally, but pressing the start button produced no response. No drum rotation, no heat, no motor noise — just dead silence despite having power to the unit.

Diagnosis: With the top panel removed, the issue was immediately visible. The drive belt had snapped and was lying in pieces at the bottom of the cabinet. The idler pulley assembly showed significant wear, and both front drum bearing slides were worn down to bare metal. When the belt finally broke under tension, it likely took out the already-deteriorating idler components.

Repair: Work: Removed drum, installed new belt routing, replaced worn idler assembly and front bearings · Parts: WE03X29897 drive belt, WE12X20395 idler pulley, WE3M51 and WE3M52 bearing slides · Result: Full cycle test confirmed proper drum rotation, heating, and smooth operation

Frigidaire dishwasher (LFID2426TF2A) — Massillon, OH

Reported: The customer reported their LFID2426TF2A dishwasher would not run at all, with various lights flashing on the control panel. The unit was completely unresponsive to button presses. Resetting the circuit breaker had no effect on the malfunction.

Diagnosis: The flashing light pattern indicated an internal control board failure. The UI board on this Frigidaire model handles all user inputs and communicates with the main control board. When it fails, the dishwasher loses the ability to interpret commands or properly sequence wash cycles. Testing confirmed the board had no power output to critical components.

Repair: Work: Removed failed control panel, installed new UI board, reconnected all wiring harnesses · Parts: 5304518467 — UI board switch assembly · Result: All functions restored, normal cycle operation verified

Amana dryer (LG8219W2) — Massillon, OH

Reported: The customer reported their dryer would start and run through cycles normally, but clothes came out damp and cold. The drum was turning and the control panel was responsive, but no heat was being generated during operation.

Diagnosis: Testing revealed the gas valve coil packs had failed. These electromagnetic coils control gas flow to the burner assembly — when they fail, the safety system prevents gas from reaching the igniter. The dryer runs normally but can’t produce heat, leaving clothes wet after full cycles.

Repair: Work: Disconnected gas line, removed old coil packs, installed new assembly, reconnected and tested · Parts: 279834 — gas valve coil pack assembly · Result: Burner ignited properly, dryer reached full operating temperature

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