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LG washer not draining: what we usually find

We've repaired 36 LG washers for this problem between August 2018 and November 2025. This is what was actually wrong, counted from our own job records.

Of the 36 LG washers we've repaired for "not draining", the most common cause was: drain pump failed (27 jobs, 75%), followed by drain pump clogged (2). The parts we replaced most often were drain pump, drain pump filter, dryer vent.

75%drain pump failed
36repairs on record
86%fixed (31 of 36)
30different models

What was wrong

Drain pump failed27 · 75%
No fault found2 · 6%
Drain pump clogged2 · 6%

Seen once each: drum support broken, drain hose clogged, control panel board failed, water level sensor hose disconnected, drain pump wire disconnected.

Parts we replaced most

One repair can replace more than one part, so these add up to more than the number of jobs.

Error codes we saw

Most of these jobs showed no code at all; the customer just noticed the problem.

How these calls ended

Recent repairs

Replaced the drain pump.

Drain pump failed · model WM3570HVA · November 2025

Replaced drain pump.

Drain pump failed · model WM4370HWA · November 2021

Replaced the drain pump.

Drain pump failed · model WT1001CW · November 2021

Replaced drain pump.

Drain pump failed · model WM3670HVA · November 2021

Replaced drain pump and main control board.

Drain pump failed · model WT1101CW · October 2021

How we count

Each job on this page is a completed service call from our own records. After every repair, the technician notes the complaint, what was found and what was replaced. We group jobs by brand, appliance and complaint, then count the causes. Customer names, addresses and prices are never published. Last updated November 2026.

Reviewed by Sam Willhite, owner and technician at Louisville Appliance Repair, repairing appliances in Stark County since 2018.

More on LG washers

Related

The full record by brand, appliance and town is on our repair record page.

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