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Whirlpool washer not draining: what we usually find

We've repaired 32 Whirlpool washers for this problem between February 2019 and November 2021. This is what was actually wrong, counted from our own job records.

Of the 32 Whirlpool washers we've repaired for "not draining", the most common cause was: lid switch failed (8 jobs, 25%), followed by drain pump failed (8) and drain pump blocked by debris (5). The parts we replaced most often were lid switch, drain pump, main control board.

25%lid switch failed
32repairs on record
91%fixed (29 of 32)
31different models

What was wrong

Lid switch failed8 · 25%
Drain pump failed8 · 25%
Drain pump blocked by debris5 · 16%
Main control board failed5 · 16%
Drain pump filter clogged3 · 9%

Seen once each: no fault found, drain hose kinked.

Parts we replaced most

One repair can replace more than one part, so these add up to more than the number of jobs.

Error codes we saw

Most of these jobs showed no code at all; the customer just noticed the problem.

How these calls ended

Recent repairs

Replaced the lid switch.

Lid switch failed · model LSQ9110KQ0 · November 2021

Cleaned drain filter and replaced drain pump.

Drain pump failed · model WFW9400SU01 · September 2021

Replaced mode shifter on one washer, control and vend boards on another; third washer not repairable.

Main control board failed · June 2021

Replaced the drain pump.

Drain pump failed · model WFW75HEFW0 · June 2021

Replaced the drain pump.

Drain pump failed · model WFW72HEDW0 · May 2021

How we count

Each job on this page is a completed service call from our own records. After every repair, the technician notes the complaint, what was found and what was replaced. We group jobs by brand, appliance and complaint, then count the causes. Customer names, addresses and prices are never published. Last updated November 2026.

Reviewed by Sam Willhite, owner and technician at Louisville Appliance Repair, repairing appliances in Stark County since 2018.

More on Whirlpool washers

Related

The full record by brand, appliance and town is on our repair record page.

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