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Samsung washer not spinning: what we usually find

We've repaired 19 Samsung washers for this problem between March 2019 and June 2026. This is what was actually wrong, counted from our own job records.

Of the 19 Samsung washers we've repaired for "not spinning", the most common cause was: drum spider support broken (3 jobs, 16%), followed by drain pump clogged (2) and drain pump failed (2). The parts we replaced most often were drain pump, drive belt, water inlet valve.

16%drum spider support broken
19repairs on record
42%fixed (8 of 19)
17different models

What was wrong

Drum spider support broken3 · 16%
No fault found2 · 11%
Drain pump clogged2 · 11%
Drain pump failed2 · 11%
Drive belt worn or loose2 · 11%

Seen once each: tub bearings worn out, shock absorbers worn out, house drain clogged, drain filter clogged, water inlet valve failed, suspension rods worn out, drum spider support bent, wash basket bent.

Parts we replaced most

One repair can replace more than one part, so these add up to more than the number of jobs.

Error codes we saw

Most of these jobs showed no code at all; the customer just noticed the problem.

How these calls ended

Recent repairs

Replaced the water inlet valve.

Water inlet valve failed · model WA45M7050AW/A4 · November 2025

Replaced the drive belt.

Drive belt worn or loose · model WA40J3000AW/AA · June 2021

Replaced the drive belt.

Drive belt worn or loose · model WA40J3000AW/A2 · May 2021

Installed a new drain pump.

Drain pump failed · January 2021

Replaced the drain pump.

Drain pump failed · July 2020

How we count

Each job on this page is a completed service call from our own records. After every repair, the technician notes the complaint, what was found and what was replaced. We group jobs by brand, appliance and complaint, then count the causes. Customer names, addresses and prices are never published. Last updated November 2026.

Reviewed by Sam Willhite, owner and technician at Louisville Appliance Repair, repairing appliances in Stark County since 2018.

More on Samsung washers

Related

The full record by brand, appliance and town is on our repair record page.

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