Terms of Service
Effective July 27, 2026
These terms apply to appliance repair services provided by Louisville Appliance Repair, a trade name of Your Home Services LLC (“we,” “us,” or “our”), and to your use of this website. By scheduling service with us, you agree to these terms.
Our services
We diagnose and repair household appliances in the customer’s home throughout Louisville, Ohio and the surrounding Stark County area. We serve residential and light commercial customers within our published service area.
Scheduling and appointments
Appointments are scheduled in arrival windows, not exact times, because repair durations vary. We make every reasonable effort to arrive within your window and to keep you informed if something changes. Please ensure an adult is present and that the appliance is accessible.
Diagnostic and service call fee
A diagnostic (service call) fee applies to each visit and covers travel and the diagnosis of your appliance. The current fee is quoted to you before your appointment is booked. When you approve a repair, the fee is applied toward that repair.
Estimates and authorization
After diagnosis we provide an estimate for the repair. Work beyond the diagnosis begins only after you authorize it. If additional problems are found once work is underway, we will contact you for approval before continuing. Estimates are based on the condition observed at the time of diagnosis; concealed damage or additional failures may change the scope.
Parts
Some repairs require ordering parts, which may require a follow-up visit. Special-order parts may be non-returnable. Parts carry the warranty offered by their manufacturer.
Workmanship warranty
We warrant our labor for six (6) months from the date of the completed repair. If the same failure recurs within that period, contact us and we will return to address it at no additional labor charge. This warranty covers our workmanship only. It does not cover new or unrelated failures, parts beyond their manufacturer’s warranty, misuse, accidental damage, power surges, improper installation by others, or normal wear. The warranty applies to the original customer at the original service address and is void if another party services the appliance in the interim.
Repairs we decline
We may decline a repair if the appliance is unsafe, if a required part is unavailable, or if in our judgment the repair is not advisable. In those cases the diagnostic fee still applies for the visit and diagnosis performed.
Payment
Payment is due upon completion of the work unless we have agreed otherwise in writing. We accept the payment methods listed on your invoice. Invoices we send electronically are payable through the secure link provided.
Cancellations and access
Please give us as much notice as you can if you need to cancel or reschedule. If we arrive as scheduled and cannot access the appliance or no adult is present, the visit may be billed as a service call.
Limitation of liability
To the fullest extent permitted by Ohio law, our total liability arising out of the services is limited to the amount you paid for the service in question. We are not liable for indirect, incidental, or consequential damages, including loss of food, loss of use, or property damage not caused by our negligence. Nothing in these terms limits liability that cannot be limited by law.
Website content
Information on this website is provided for general guidance and does not guarantee a particular repair outcome. Do not attempt repairs described here without the proper training and safety precautions. Content on this site is our property and may not be reproduced without permission.
Governing law
These terms are governed by the laws of the State of Ohio, and any dispute will be handled in the state or federal courts serving Stark County, Ohio.
Changes
We may update these terms from time to time. The effective date above reflects the most recent version.
Contact us
Louisville Appliance Repair
Your Home Services LLC
Louisville, Ohio 44641
Phone: (330) 693-9163
Email: service@louisvilleappliance.repair