Samsung Washer Repair (Model WA50M7450AP/A4) – Canton, OH

A Samsung top-load washer in Canton stopped mid-cycle with no error codes displaying. Our technician found a sock lodged in the drain pump, which had burned out the motor trying to push water through the blockage.

The Problem

The homeowner reported their Samsung WA50M7450AP/A4 washer suddenly stopped during a wash cycle. The unit went completely silent with no error codes on the display. Water remained in the tub, and the clothes were still soaking wet when they opened the lid.

Diagnosis

We removed the front access panel and found a small sock wrapped around the drain pump impeller. The pump motor had overheated trying to force water past the obstruction, burning out the windings. The drain line itself was clear, and the load wasn’t unbalanced — the sock had simply worked its way into the pump housing during the spin cycle.

The Repair

• Parts replaced: DC97-19289F — drain pump assembly
• Work performed: Removed old pump, cleared sock obstruction, installed new pump assembly
• Result: Completed full wash cycle with proper spin and drain function

Is It Worth Repairing?

This Samsung model is built solid and typically runs 10-12 years with proper care. At 5-6 years old, a drain pump replacement makes financial sense. These top-loaders are generally more reliable than front-load models and easier to service when issues do arise.

Maintenance Tips for Samsung Top-Load Washers

• Check pockets thoroughly — Samsung’s high-efficiency pumps are more sensitive to small items than older washers
• Run a cleaning cycle monthly using Samsung’s recommended washer cleaner to prevent buildup in the pump system
• Don’t overload the tub — this model’s sensor can shut down the pump if it detects excessive strain

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.