Bosch Dishwasher Repair (Model SHP65T55UC/07) – Canton, OH

A Canton homeowner called about their Bosch dishwasher (model SHP65T55UC/07) shutting off mid-cycle with an E15 error code. We found water leaking from underneath — the diverter assembly had failed and was allowing water to escape into the base pan, triggering the safety shutoff.

The Problem

The dishwasher would start a wash cycle normally but shut down partway through, displaying the E15 error code on the control panel. The customer noticed water pooling under the unit. This error specifically indicates that the leak detection system has activated, meaning water is present where it shouldn’t be in the dishwasher’s base.

Diagnosis

We removed the lower access panel and found water in the base pan beneath the wash motor assembly. The diverter assembly — which controls water flow between the upper and lower spray arms — had developed a crack in its housing. This allowed pressurized wash water to leak out during operation, pooling in the base and triggering the E15 safety code. The wash pump motor had also been compromised by the water exposure.

The Repair

• Parts replaced: 12008381 (heat pump/wash pump motor), 00751950 (diverter assembly)
• Work performed: Removed failed diverter assembly and wash pump, installed new components, reconnected water lines and electrical connections
• Result: Ran full test cycle with no leaks, E15 error cleared, normal spray arm operation confirmed

Is It Worth Repairing?

This Bosch SHP65T55UC series is a solid mid-range dishwasher that typically runs 10-12 years with proper care. The diverter assembly failure is a known issue on this model around the 6-8 year mark, but once replaced with the updated part, it rarely fails again. These units are generally worth repairing unless they’re approaching 15 years old or have multiple major component failures.

Maintenance Tips for Bosch Dishwashers

• Run Bosch’s descaling cycle monthly using their recommended cleaner — calcium buildup stresses the diverter assembly seals
• Check the bottom of the dishwasher for standing water after cycles — early sign of drainage issues that can damage the wash pump
• Clean the fine mesh filter weekly on this model — it’s located under the lower spray arm and clogs easily with food particles

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.