KitchenAid Refrigerator Repair (Model KFIS20XVMS2) – Uniontown, OH

A KitchenAid refrigerator in Uniontown wasn’t cooling properly, leaving the homeowner with warming food and growing concern. Our diagnostic revealed a failed main control board — the electronic brain that manages cooling cycles and temperature regulation.

The Problem

The customer reported their KitchenAid KFIS20XVMS2 refrigerator had stopped cooling effectively. Food wasn’t staying cold, and the unit seemed unresponsive to temperature adjustments.

Diagnosis

We confirmed the refrigerator wasn’t maintaining proper temperature in either compartment. Testing revealed a malfunctioning main control board — the component that coordinates compressor operation, defrost cycles, and temperature monitoring. Power supply to the unit was verified as stable, isolating the failure to the control board itself.

The Repair

• Parts replaced: WPW10312695 — main control board
• Work performed: Removed and replaced the failed control board, reconnected all wiring harnesses
• Result: Refrigerator resumed normal cooling operation with proper temperature control

Is It Worth Repairing?

This KitchenAid model typically serves households well for 12-15 years with proper maintenance. Control board failures, while frustrating, are often isolated incidents rather than signs of broader system decline. For a unit under 10 years old, this repair makes solid financial sense.

Maintenance Tips for KitchenAid Refrigerators

• Clean condenser coils underneath every 6 months — KitchenAid models are particularly sensitive to restricted airflow
• Replace water filter cartridges on schedule to prevent strain on the control board’s monitoring systems
• Keep door seals clean and check magnetic closure strength annually

Appliance Repair in Uniontown, OH

Uniontown is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.