A Samsung dryer and washer combo in Canton, OH wasn’t working properly for this customer on Rowland Avenue. The dryer had no heat and the washer wouldn’t drain. Our diagnosis found failed components in both units that needed replacement.
The Problem
The customer reported their dryer had no heat and the washer wouldn’t drain. Both appliances were experiencing complete failure of their primary functions, making laundry impossible.
Diagnosis
Testing revealed the dryer’s heating element had failed, along with a worn idler pulley. In the washer, the drain pump was no longer functioning. These are common failure points in Samsung dryer and washer units that see regular use.
The Repair
- Parts replaced: DC97-14486A assembly duct heater, LP1700A washer pump, dryer repair kit
- Work performed: Replaced heat element and idler pulley in dryer, drain pump in washer
- Result: Both appliances restored to full operation
Is It Worth Repairing?
Samsung laundry pairs typically offer good value when repaired, especially when multiple components can be addressed in one service call. The heating element and drain pump are wear items that, once replaced, usually provide years of reliable service.
Maintenance Tips for Samsung Dryers and Washers
- Clean the dryer lint filter after every load and check the exhaust vent annually
- Run washer cleaning cycles monthly with Samsung’s recommended cleaner or white vinegar
- Leave the washer door slightly open between loads to prevent moisture buildup and odors
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.