Samsung Refrigerator Repair – Cuyahoga falls, OH (Rh25h5611sr)

We responded to a Samsung refrigerator repair call in Cuyahoga Falls, OH where the refrigerator side was only cooling to 57 degrees. Our diagnosis revealed a plugged defrost drain in the fresh food compartment had caused the evaporator to ice up completely.

The Problem

The customer reported that their refrigerator side was only cooling to 57 degrees. This temperature was far too warm to keep food safe and indicated a serious cooling system issue.

Diagnosis

Upon inspection, we found the defrost drain in fresh food compartment was plugged and evaporator was iced up. When the defrost drain becomes blocked, water cannot drain properly during defrost cycles, leading to ice buildup on the evaporator coils that blocks proper airflow and cooling.

The Repair

• Parts replaced: DA61-06796A — Samsung fridge heat probe-defrost
• Work performed: Cleared the drain and installed a new heat probe on the drain to keep it clear
• Result: Refrigerator returned to proper cooling temperatures

Is It Worth Repairing?

Samsung refrigerators from this era are generally well-built appliances that respond well to proper repairs. A blocked defrost drain is a common maintenance issue rather than a fundamental design flaw, making this repair cost-effective for most homeowners. The heat probe installation helps prevent future drain blockages.

Maintenance Tips for Samsung Refrigerators

• Check and clean the defrost drain monthly by flushing warm water through the drain hole
• Replace water filters every 6 months to prevent debris from reaching internal components
• Keep door seals clean and inspect for tears that could cause excess moisture buildup

Appliance Repair in Cuyahoga Falls, OH

Cuyahoga Falls is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Akron, Green, and Uniontown. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.