Samsung Refrigerator Repair – Canton, OH (RF28HFEDBSR)

A Samsung refrigerator in Canton, OH was running at 61 degrees in the refrigerator compartment while the freezer maintained proper temperature at -8 degrees. The customer had noticed fan noise weeks earlier but overlooked it due to a medical emergency. Our diagnosis revealed failed evaporator components requiring multiple part replacements.

The Problem

The refrigerator portion is at 61 degrees Fahrenheit and rising. I can’t get it to cool. However, the freezer setting is at – 8 degrees Fahrenheit as we set it months ago. Please note that we heard the refrigerator fan making strange noises some weeks ago. We forgot about that since I had to be admitted to the hospital for a heart condition for over a week.

Diagnosis

The strange fan noises from weeks earlier were warning signs of evaporator system failure. With the freezer maintaining proper temperature but the refrigerator compartment warming, we identified problems with the evaporator cover assembly, defrost sensor, and water leakage components that required immediate replacement.

The Repair

• Parts replaced: DA97-12608A evaporator cover assembly, DA32-10104N defrost temperature sensor, DA82-01415A water leakage assembly
• Work performed: Replaced the evaporator cover, defrost sensor and installed the leakage kit
• Result: Refrigerator compartment returned to proper cooling temperature

Is It Worth Repairing?

Samsung refrigerators from this era are generally well-built appliances worth repairing when the compressor and main cooling system remain functional. Since the freezer was maintaining temperature properly, this indicated the core refrigeration system was sound, making the evaporator component repairs a cost-effective solution.

Maintenance Tips for Samsung Refrigerators

• Listen for unusual fan noises and schedule service immediately — early intervention prevents more expensive repairs
• Keep evaporator coils clean by checking behind the back panel annually
• Monitor temperature readings in both compartments to catch cooling issues early

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.