A Canton, OH customer called about two appliances: an LG dryer not heating and a GE Profile oven where they smelled gas and heard a “poof” when lighting. Our diagnosis revealed a bad thermostat in the dryer and a gas leak at the oven connection, plus a failing igniter drawing insufficient amperage.
The Problem
The customer reported their dryer not heating and smelling gas from their GE Profile oven (model 317B6641P001). They specifically noticed the gas smell when lighting the oven with the door open and heard a “poof” sound during ignition.
Diagnosis
Testing revealed the dryer’s thermostat had failed, preventing proper heating. On the oven, the igniter was only drawing 2.7 amps—insufficient for reliable operation. We also found a gas leak at the connection between the flexible hose and supply line.
The Repair
- Parts replaced: WB13K21 igniter for the oven, 6931EL3001E thermostat assembly for the dryer
- Work performed: Tightened the gas fitting to stop the leak, replaced the failing igniter, and installed the new thermostat
- Result: Both appliances restored to safe, proper operation
Is It Worth Repairing?
LG dryers are generally reliable units worth repairing when components like thermostats fail. GE Profile ovens are well-built appliances, and igniter replacement is a common, cost-effective repair that can extend the unit’s life significantly. Both repairs address safety and functionality issues that make them worthwhile investments.
Maintenance Tips for LG Dryers and GE Profile Ovens
- Clean your LG dryer’s lint filter after every load and check the exhaust vent annually for blockages
- For GE Profile ovens, have gas connections inspected annually and never ignore gas odors
- Keep oven burner ports clean and replace igniters at first signs of slow or inconsistent lighting
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch, Thermador, GE, and Speed Queen factory authorizations. For dryer and oven repair in Canton, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.