Maytag Refrigerator Repair – Canton, OH (RSW2400EAM)

A Canton homeowner contacted us about their Maytag refrigerator that wasn’t keeping food cold in the freezer section. The freezer in refrigerator is not getting cold and there’s frost buildup in the freezer on the back wall. Our diagnosis revealed a failed defrost system that needed two critical components replaced.

The Problem

The customer reported that the freezer in refrigerator is not getting cold and there’s frost buildup in the freezer on the back wall. This combination of symptoms typically points to defrost system failure in Maytag refrigerators.

Diagnosis

During our first visit, we found the defrost timer tests good but the defrost system tests open. This indicated a problem with the defrost components rather than the timer mechanism. We ordered the necessary parts and had the customer shut off the fridge to manually defrost before our return visit.

The Repair

• Parts replaced: WP61001874 — defrost heater, WP52085-29 — defrost termination thermostat
• Work performed: Replaced both the heater and defrost termination thermostat
• Result: Issue is resolved

Is It Worth Repairing?

This RSW2400EAM is a solid Maytag bottom-freezer model that typically runs 15+ years with proper maintenance. Defrost system repairs are common and cost-effective on these units. Since the compressor and other major components were functioning normally, this repair was definitely worthwhile for extending the refrigerator’s service life.

Maintenance Tips for Maytag Refrigerators

• Clean the condenser coils every 6 months to prevent defrost system overwork
• Keep freezer vents clear of food packaging to maintain proper airflow
• Replace water filters every 6 months on models with ice makers to prevent system strain

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon throughout the region. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.