Frigidaire Refrigerator Repair – Massillon, OH (FRT21FG3DW0)

A Frigidaire refrigerator at 508 Hinderer Avenue Southwest in Massillon wasn’t cooling properly while the freezer remained cool. Our diagnosis revealed a failed freezer evaporator fan motor that was preventing proper air circulation throughout the unit.

The Problem

The customer reported that their fridge was not cooling while the freezer was cool. This combination of symptoms typically points to an airflow issue between the freezer and refrigerator compartments.

Diagnosis

We verified the defrost function was working properly. The freezer evaporator fan had failed, which prevents cold air from circulating from the freezer to the refrigerator section. We also found a frozen air duct that was blocking airflow.

The Repair

• Parts replaced: 5303918549 — Evap Motor Service Kit
• Work performed: Replaced the motor and cleared a frozen air duct
• Result: Issue is resolved with proper cooling restored to both compartments

Is It Worth Repairing?

This Frigidaire model FRT21FG3DW0 is a reliable side-by-side unit, and evaporator fan motor replacement is a common repair that extends the appliance’s life significantly. The repair cost is reasonable compared to replacement, especially if the compressor and other major components are functioning properly.

Maintenance Tips for Frigidaire Refrigerators

• Keep air vents between freezer and refrigerator sections clear of food items
• Replace water filters every 6 months to maintain proper system function
• Clean condenser coils underneath or behind the unit every 6-12 months

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.