Kenmore Washer; Dryer Repair – Canton, OH (WASHER – 110.5142510. DRYER – 110.60854990)

A Canton homeowner contacted us about a Kenmore washer and dryer set that weren’t working properly. The washer does not go through cycles, and the dryer does not fully dry clothes. Our diagnosis revealed two separate issues requiring different solutions.

The Problem

The customer reported that the washer does not go through cycles and the dryer does not fully dry clothes. Both appliances in this washer and dryer set were experiencing performance issues that prevented normal laundry operations.

Diagnosis

For the dryer, we found a failed heating element that prevented proper drying. The washer had a different issue entirely — the drain hose was positioned on the floor, causing improper drainage. The drain hose needs to be positioned around 30 inches off the floor for proper operation.

The Repair

• Parts replaced: 279838 — heating element for dryer
• Work performed: Replaced heating element on dryer. Repositioned washer drain hose to proper height of approximately 30 inches off the floor
• Result: Both appliances restored to normal operation

Is It Worth Repairing?

Kenmore washers and dryers from this era are generally solid appliances worth repairing when the issues are straightforward like these. The heating element replacement addresses a common wear item, while the drain hose positioning was simply an installation issue that didn’t require parts.

Maintenance Tips for Kenmore Washers and Dryers

• Keep the washer drain hose positioned at the proper height — around 30 inches off the floor to prevent drainage issues
• Clean the dryer’s lint filter after every load and check the exhaust vent annually to prevent heating element stress
• Run a washer cleaning cycle monthly with Kenmore’s recommended cleaner to prevent buildup in the tub and hoses

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.