LG Refrigerator Repair – Massillon, OH (LFX25960ST)

A customer in Massillon called about their LG refrigerator’s water and ice dispenser not working. When we arrived at the home on Providence Road NE, we found multiple issues affecting the water system that required immediate attention.

The Problem

Water and ice dispenser are not working. The homeowner reported that neither function was responding when activated, leaving them without access to filtered water or ice from their French door refrigerator.

Diagnosis

Our inspection revealed inlet valve not working properly. We also discovered an ER IF code showing on the display, indicating ice maker fan issues that required the fan to be removed and the system de-iced. Additionally, supply line hose was leaking, creating potential water damage concerns.

The Repair

• Parts replaced: 5221JB2006K-VALVE ASSEMBLY WATER, AQU1407-7′ I/M CONN HOSE
• Work performed: Installed new valve. Removed ice maker fan and de-iced. Installed new braided hose.
• Result: Water and ice dispenser functionality fully restored with no leaks or error codes

Is It Worth Repairing?

This LG French door model is well-built and typically worth repairing when it experiences water system issues like this. The inlet valve and supply line components we replaced are common wear items that, once addressed, usually provide years of reliable service. LG refrigerators of this caliber often justify repair investments when the core cooling system remains intact.

Maintenance Tips for LG Refrigerators

• Replace the water filter every 6 months to prevent strain on the inlet valve and maintain proper water flow
• Clean the ice maker compartment monthly and check for ice buildup that could trigger error codes
• Inspect water line connections behind the refrigerator annually for signs of wear or moisture

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.