Appliance Repairs — Week of November 3, 2025 | Stark County, OH

Admiral refrigerator (GFE28GNKBES) — Alliance, OH

Reported: The refrigerator was not holding temp. Food wasn’t staying cold, and the fresh food section couldn’t maintain proper temperature despite the unit running.

Diagnosis: We identified a failed evaporator fan. The DC evaporator fan (part WR60X26866) had stopped working, which meant cold air wasn’t circulating properly through the fresh food compartment.

Repair: Work: Replaced the fridge evaporator fan · Parts: WR60X26866 — DC evaporator fan for fresh food compartment · Result: Issue is resolved and operation of the refrigerator is normal

GE dishwasher (Nautilus) — Alliance, OH

Reported: The customer reported there was an electric burning smell when running the dishwasher. The unit also was not cleaning dishes like it should.

Diagnosis: It appeared that the heat element had some plastic stuck to it which was causing the burning smell. The dishwasher appeared to be cycling properly otherwise.

Repair: Work: Removed plastic debris from heating element and ran afresh dishwasher cleaner through the unit · Parts: No parts needed · Result: Burning smell eliminated and proper cleaning cycle restored

Kenmore washer (TOPLOAD 11020022013) — Alliance, OH

Reported: The customer reported their Kenmore washer was making noise and wouldn’t spin. The lid lock light was flashing, indicating the machine couldn’t complete its cycle.

Diagnosis: Upon inspection, we found the motor bearings had failed completely. This type of failure typically creates grinding noises and prevents the drum from spinning properly, which explains both the noise complaint and the spinning issue.

Repair: Work: Diagnostic assessment of motor bearing failure · Parts: None — customer chose replacement · Result: Customer decided to replace the machine rather than repair

Estate dryer (EED4400SQ0) — Beloit, OH

Reported: The customer reported their Estate dryer won’t run at all. No matter what settings they tried or how many times they pressed the start button, nothing happened. The unit was completely unresponsive.

Diagnosis: Testing revealed a blown thermal fuse, which had cut power to protect the dryer from overheating. Further inspection showed the heating element had also failed, likely the root cause that triggered the thermal fuse to blow in the first place.

Repair: Work: Replaced the thermal fuse and heating element · Parts: 279838-ELEMENT — heating element, WP3392519-FUSE-THRML — thermal fuse · Result: Dryer now starts and runs through all cycles normally

Kenmore dryer (Medb850wl1) — Canton, OH

Reported: The dryer no longer turned on and made a clicking sound when the start button was pushed but didn’t turn over. The customer thought it might be a fuse problem.

Diagnosis: After opening the unit, we found the drive belt had snapped. When a dryer belt breaks, the drum can’t rotate even though the motor tries to start, which creates that distinctive clicking sound as the motor engages but can’t turn the load.

Repair: Work: Replaced the belt · Parts: 661570V — Drive Belt · Result: Operation is normal

Maytag dryer (MDE12CSACL) — Canton, OH

Reported: The customer reported that 2 dryers, same model are not heating. Fridge is leaking water. Both Maytag dryers were running but producing no heat, while the refrigerator was creating water puddles.

Diagnosis: We found that one dryer had a failed blower wheel, while the other dryer seems to be cycling properly. The refrigerator needed a defrost thermostat replacement to stop the water leak.

Repair: Work: Replaced the blower wheel on the dryer. Replaced the defrost thermostat in the refrigerator · Parts: Y303836-BLOWER WHE, 297216600-THERMOSTAT DEFROST · Result: Dryer heating restored, refrigerator water leak eliminated

Whirlpool washer (WTW4815EW0) — Canton, OH

Reported: The customer reported that their washer drains but not spinning the water out. This meant clothes were coming out soaking wet at the end of wash cycles, making the machine essentially unusable for normal laundry.

Diagnosis: When running the wash machine in the manual test mode, I found that it would try to start with the agitation. But it was not shifting out of spin and so that would error out. The shift actuator on it had failed, preventing the washer from transitioning between wash and spin cycles properly.

Repair: Work: Replaced the failed shift actuator · Parts: W10913953 — Shift Actuator · Result: It is washing and spinning correctly and successfully passed an automatic wash test

KitchenAid dishwasher (KDTE254ESS1) — Canton, OH

Reported: The customer reported that the key pad for the cycles does not appear to be working correctly. It was difficult to cancel a cycle and the dishwasher would continue to beep even when the cycle was supposed to have been cancelled.

Diagnosis: The user interface panel had failed, causing erratic button response and preventing proper cycle cancellation commands from registering with the dishwasher’s control system.

Repair: Work: Installed a new user interface · Parts: W10902370 — control panel · Result: Issue is resolved and operation of the dishwasher is normal

LG refrigerator (LFC20740ST/00) — Canton, OH

Reported: The customer reported that the ice maker doesn’t work. No ice production, no cycling sounds, no water filling — the unit was completely dead.

Diagnosis: Testing confirmed the ice maker assembly had failed internally. The unit wouldn’t cycle or respond to reset attempts, indicating a complete component failure requiring replacement.

Repair: Work: Installed new icemaker · Parts: AEQ57518201 — Ice maker assembly · Result: New one cycled and filled with water. Good to go.

Frigidaire washer (FCCW3000FS4) — Canton, OH

Reported: The coin op washer was not working. Customers could insert coins, but the machine would not start or engage any wash cycles.

Diagnosis: We found the door lock assembly had failed completely. The latch mechanism wasn’t engaging properly, preventing the washer from detecting a secure door closure and starting the wash cycle.

Repair: Work: Replaced door lock on washer · Parts: WPW10482836 — Door lock assembly · Result: Machine restored to full operation for commercial use

Dexter dryer (Commercial) — Canton, OH

Reported: The customer reported that their commercial dryer was no longer throwing flame. This seemed to be a repeat of the last service call, indicating an ongoing issue that needed proper resolution.

Diagnosis: The high limit thermostat had tripped. I found quite a bit of lint buildup covering the cycling thermostat heat probe. It appears that this was causing cycles with higher than normal operating temperatures, triggering the safety shutdown.

Repair: Work: Cleared the lint buildup from around the cycling thermostat heat probe · Parts: No parts needed · Result: Dryer restored to normal operation with proper flame ignition

LG dryer (DLEX3250W) — Canton, OH

Reported: The dryer was running hot and shutting off. It gave an error to check filter. The unit had never been cleaned internally or had maintenance.

Diagnosis: The outlet on the wall that the dryer was plugged into was not connected properly. This caused the dryer to randomly shut off.

Repair: Work: Rectified the outlet connection issue and cleaned out the lint screen housing while it was apart · Parts: No parts needed · Result: The clothes dryer is cycling properly with good heat function

Whirlpool refrigerator (ER2CHMXPL04) — Canton, OH

Reported: The customer reported that their refrigerator’s icemaker was not producing ice. They mentioned we had previously repaired their dryer, showing the unit had been working normally before this issue developed.

Diagnosis: The icemaker had ice in it but wasn’t cycling. This meant the unit was stuck in one position and unable to complete its normal harvest and refill cycle, preventing new ice production even though the freezer temperature was adequate.

Repair: Work: Removed the old non-cycling icemaker and installed replacement unit · Parts: Complete icemaker assembly · Result: Verified that the new icemaker was filling with water and cycling properly

GE refrigerator (GTS18GTHFRWW) — Canton, OH

Reported: The customer reported that their refrigerator went out and was making loud noises while freezing items in the refrigerator section even on recommended settings. The unit was clearly struggling to maintain proper temperatures across both compartments.

Diagnosis: We found that the condenser fan was not running, which was causing the compressor to overheat. This created a cascade of problems affecting the unit’s ability to properly regulate temperatures. The cold control was also malfunctioning, contributing to the temperature regulation issues.

GE washer (WCSE3100A1WW) — Carrollton, OH

Reported: The customer reported that water will not drain from washer. This is a common issue that prevents the wash cycle from completing and leaves clothes sitting in dirty water.

Diagnosis: Our inspection revealed the drain pump had failed completely. When a washer won’t drain, the pump is typically the culprit — it’s responsible for forcing water out through the drain hose during the spin cycle.

Repair: Work: Replaced drain pump · Parts: WH23X10030 — washing machine pump · Result: Washer now drains completely during all cycles

Whirlpool washer (LSQ9544KQ0) — Carrollton, OH

Reported: The Whirlpool washer will not agitate. No cold water. The customer correctly anticipated needing agitator dogs and hoses likely.

Diagnosis: Testing confirmed the agitator wasn’t engaging properly and cold water wasn’t flowing into the machine. The agitator dogs were worn out and the waterlines needed replacement. We also found debris blocking the water screens on the valve.

Repair: Work: Replaced the waterlines and agitator dogs. Also cleaned both water screens on the valve. · Parts: 80040-DOG-AGIT — agitator dogs · Result: Washer now agitates normally and has proper hot and cold water flow

Maytag refrigerator (MFF2558VEM) — Carrollton, OH

Reported: The customer reported that the fridge is not cooling, but the freezer still is. This is a classic symptom of a defrost system failure in side-by-side and bottom-freezer refrigerator models.

Diagnosis: The evaporator was not defrosting automatically. I was unable to get it to enter into defrost at all. This is a common problem with these particular models, where the control board fails to initiate the defrost cycle properly.

Repair: Work: Replaced the defective control board · Parts: WPW10503278 — control board · Result: The fridge is operating correctly with proper defrost cycling restored

Whirlpool washer (WFW9150WW01) — Carrollton, OH

Reported: The customer contacted us about their front load washer that initially had a squeaky sound but progressed to the point where the drum will not turn. The unit was completely non-functional for washing clothes.

Diagnosis: Upon inspection, we found that the bearings were loose. This explains both the initial squeaky sound the customer heard and the eventual failure of the drum to turn properly.

Repair: Work: Diagnostic inspection · Parts: No parts recorded · Result: Customer is replacing unit

Admiral oven/stove (JB705TT1WW) — Kensington, OH

Reported: The oven does not always achieve set temp and has shut off a couple times with all numbers flashing 8888888. This erratic behavior indicated an issue with the electronic control system managing the oven’s temperature regulation.

Diagnosis: The flashing 8888888 display is a classic symptom of control board failure in Admiral ovens. When the control board malfunctions, it loses the ability to properly regulate temperature and can cause the unit to shut down unexpectedly as a safety measure.

Repair: Work: Replaced the oven control board · Parts: WB27T11351 — Control Board T012 ELE · Result: Oven now maintains proper temperature control without error codes

Admiral standup freezer (FFFH17F2QWH) — Louisville, OH

Reported: The customer reported that the compressor is not running. Without the compressor cycling on, the freezer couldn’t maintain proper temperatures.

Diagnosis: We tested the cold control thermostat and found it had failed. This component signals the compressor when to start and stop based on internal temperature, so when it stops working, the compressor won’t run at all.

Repair: Work: Replaced the failed cold control thermostat · Parts: 5304513033 — cold control thermostat · Result: The freezer is operating correctly

Whirlpool washer (Wtw5540sq0) — Louisville, OH

Reported: The customer called about oil leaking from underneath their washer. This type of leak typically points to transmission seal failure, which allows the heavy gear oil inside the transmission to seep out during operation.

Diagnosis: We found the transmission input shaft seal had deteriorated and was no longer containing the oil. Additionally, the nylon slides under the tub and agitator dogs showed wear that needed addressing during the repair.

Repair: Work: Replaced the transmission input shaft seal, the nylon slides under the tub and the agitator dogs · Parts: 285352-Seal-Oil, 80040-DOG-AGIT, 285744-Pad · Result: Oil leak eliminated, washer operating normally

Admiral refrigerator (Gsl25igrb bs) — Louisville, OH

Reported: The customer reported that the indoor ice maker water will not shut off. This was happening in a vacant duplex, requiring coordination to meet at the property for the repair.

Diagnosis: The water valve had failed and is stuck open on the icemaker system. This caused continuous water flow to the ice maker, preventing normal operation and potentially causing water damage if left unaddressed.

Repair: Work: Replaced the failed water valve and installed a new water filter · Parts: WR57X10032 — Refrigerator Water Valve, MWFP — MWF Refer Water Filter · Result: Symptoms are resolved and operation is normal

LG washer (WM3470HVA) — Louisville, OH

Reported: The customer reported that after using the washer, they had to unplug it to reset and turn it back on. This cycle of manual resetting was required every time they wanted to start a new wash load.

Diagnosis: Our technician examined the LG WM3470HVA washer and determined that the control board was malfunctioning. The control board manages the washer’s operation cycles and electronic functions, and when it fails, it can cause the unit to lock up and require manual power cycling to reset.

Dexter washer — Magnolia, OH

Reported: The customer reported that their washer won’t spin out and several dryers are out of order. Multiple units down in a commercial laundry creates serious business disruption.

Diagnosis: The large washing machine had a restricted drain. The bearings from the motor are making noise. Of the dryers were out of order, one of them had a bad temperature sensor. Several of the ones were marked out of order actually seem to be working properly.

Repair: Work: Cleared restricted drain in washer, replaced temperature sensor, adjusted coin drop in one dryer · Parts: Temperature sensor in one dryer · Result: Verified washing machine was running through the cycles properly, multiple dryers back in service

Kenmore washer (110.49962602) — Magnolia, OH

Reported: The customer reported that water won’t drain from their Kenmore washer. This left standing water in the tub after wash cycles, preventing the machine from completing its cycle properly.

Diagnosis: Our inspection found the drain pump had failed completely. When a washer’s drain pump stops working, water cannot be expelled from the tub, leaving clothes sitting in dirty wash water.

Repair: Work: Replaced the drain pump · Parts: 280187 — water pump · Result: Operation is normal

Admiral refrigerator (FGHS2631PF3) — Malvern, OH

Reported: The customer reported a loud buzzing noise from fan in freezer. They had defrosted a month ago and the buzzing was back as of this morning.

Diagnosis: The water tube to the icemaker in the freezer compartment, was spraying water over the top of the trough. This caused ice to build up and the fan was hitting it and making noise. It appeared like the Icemaker water valve was seeping and causing ice buildup in the icemaker supply chute.

Repair: Work: Replaced the water valve · Parts: 242252702 — VALVE SOLENOID TRIPLE · Result: Eliminated ice buildup source and fan noise

Samsung refrigerator (RS265TDWP) — Massillon, OH

Reported: The customer reported their Samsung refrigerator ice maker was making a grinding noise and no longer producing ice. They needed service at their Massillon home.

Diagnosis: Upon inspection, we discovered the ice maker was shut off at the display and the ice route was frosted up. The ice bucket wasn’t quite clipped in right, which was causing the grinding noise the customer heard.

Repair: Work: Steamed the ice from the ice route, properly clipped the ice bucket in place, and turned the ice maker back on · Parts: No parts needed · Result: Ice maker restored to proper operation without grinding noise

Samsung dishwasher (DW80K5050US) — Massillon, OH

Reported: The customer reported their Samsung DW80K5050US was making a grinding sound. The unit also just started displaying a leak code, indicating multiple system failures were occurring.

Diagnosis: Testing revealed the main water pump has failed. When the pump motor fails in these Samsung units, it creates the grinding noise during wash cycles and can trigger leak detection codes as the system struggles to maintain proper water circulation and pressure.

Whirlpool dryer (WED5550XWO) — Minerva, OH

Reported: The customer reported that their dryer was squealing and not drying as fast. These symptoms typically point to worn drum support components and heating issues that need immediate attention.

Diagnosis: Our inspection revealed that the drum roller kit had worn out, causing the squealing noise, and the heating element had failed, resulting in reduced drying performance. The tightener pulley also showed signs of wear and needed replacement.

Repair: Work: Replaced heating element and put on new roller kit and new tightener pulley · Parts: WP3387747 heating element, 4392067 roller kit, new tightener pulley · Result: Dryer now operates quietly with proper heating and drying times restored

Samsung dryer (DV56H9000GP/A2) — Minerva, OH

Reported: The customer reported that their Samsung dryer would power up but won’t start. The unit was receiving power and the control panel was responsive, but the drum wouldn’t begin its cycle when the start button was pressed.

Diagnosis: After removing the front panel and inspecting the drive system, we found the idler pulley had failed. This component maintains proper belt tension between the motor and drum, and when it fails, the belt can’t engage properly to start the tumbling action.

Repair: Work: Installed new idler pulley · Parts: DC93-00634A — idler pulley · Result: Dryer now starts and operates normally through all cycles

Maytag refrigerator (MBL2556KES2) — North Canton, OH

Reported: The customer reported that the freezer is cold, but the refrigerator is not. This is a classic symptom of a control board issue in Maytag refrigerators, where cooling circuits operate independently.

Diagnosis: After testing the system, we determined the refrigerator control board had failed. This component manages the cooling cycle for the fresh food section while the freezer continues operating normally.

Repair: Work: Replace the refrigerator control board · Parts: WPW10503278 — refrigerator control board · Result: It may take several defrost cycles for it to completely phase the issue out

Frigidaire oven/stove (FCRG305LAFA) — North Canton, OH

Reported: The customer reported their oven wasn’t lighting. This is a common issue with gas ovens that can stem from several components in the ignition system.

Diagnosis: Upon inspection, we found the oven already had a new igniter installed, but the temperature sensor probe unit had failed. The faulty probe was preventing the oven from operating correctly despite the functioning igniter.

Repair: Work: Installed new temperature sensor probe unit · Parts: 316490000 — temperature sensor probe · Result: Oven operating and cycling correctly, preheated in about 7 minutes

Admiral dishwasher (GLD4466ROOSS) — North Canton, OH

Reported: The customer reported their dishwasher ran through several cycles but no water was entering the unit. Despite the dishwasher appearing to cycle normally, it wasn’t filling with water at all.

Diagnosis: Upon inspection of the motor assembly, we discovered a wire that had become unplugged. This disconnected wire prevented the dishwasher from receiving the proper electrical signal to activate the water fill cycle.

Repair: Work: Plugged the wire back into the motor assembly · Parts: No parts needed · Result: The dishwasher is operating and cycling correctly

Samsung Refrigerator; freezer (RFG297AARS) — North Canton, OH

Reported: The customer reported that the freezer stopped freezing, followed by the refrigerator section losing its ability to cool. This progression is typical when the compressor begins to fail, as the freezer compartment usually shows symptoms first before the entire cooling system shuts down.

Diagnosis: Testing confirmed that the compressor is shot. The compressor is responsible for circulating refrigerant throughout the cooling system, and when it fails, both the freezer and refrigerator compartments lose their ability to maintain proper temperatures.

Repair: Work: Diagnosed failed compressor · Parts: No parts recorded · Result: Customer advised of compressor failure

GE Washer; not listed (GTWN3000M1WS) — Salem, OH

Reported: The customer reported that the main large knob to turn on the GE washing machine on the far right to pull turn for settings Whites/Casuals/Dark Colors and also to Start the Cycle of machine doesn’t latch/catch no longer in order to Start the Washing Machine. The main knob just spins in place now. No one in the home seemed to know what happened, but it worked fine 2 days ago when last used.

Diagnosis: Upon inspection, we found that the timer mechanism had become detached from its mounting position. This prevented the timer knob from engaging properly with the internal switching mechanism, causing it to spin freely without activating the wash cycles.

Repair: Work: Reattached timer · Parts: None required · Result: Timer knob now properly latches and engages all wash cycle settings

Frigidaire range (LFEF3054TDE) — Uniontown, OH

Reported: The customer reported that the bake feature was not working in the oven. When turned on, the unit starts broiling instead of baking at the entered temperature.

Diagnosis: After testing the oven’s operation, we determined the control board is bad. The faulty control board was sending incorrect signals to the heating elements, causing the broil element to activate instead of the bake elements when bake mode was selected.

Repair: Work: Diagnosis and testing · Parts: None — parts not available · Result: Control board confirmed faulty, replacement parts unavailable

Kenmore dishwasher (665.13099N412) — Waynesburg, OH

Reported: The customer reported that the dishwasher stopped washing all the sudden. It washed perfectly before just quit cleaning. It runs its complete cycle as normal but not doing its job. The customer noted they did have a problem with the drain pump a few weeks back not draining but found a piece of broken glass wedged in the drain which wouldn’t allow pump to operate. After removing the glass it had worked but they suspected possibly a related issue.

Diagnosis: The dishwasher was filling with water but not washing. This is commonly caused by a bad circulation pump. The unit would go through its normal cycle but without the circulation pump operating properly, no actual washing was taking place.

Repair: Work: Installed a new pump assembly · Parts: W11230103 — pump and motor assembly · Result: The dishwasher is operating correctly and the issue is resolved

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