Kenmore Dryer Repair (Model 796.91172210) – Canton, OH

A Canton homeowner called when their Kenmore dryer was running but producing no heat, leaving wet clothes after full cycles. We found the igniter had failed — a common issue on this model that prevents the gas valve from opening.

The Problem

The dryer would start normally and the drum would turn, but clothes came out just as wet as they went in. The customer had already cleaned the lint filter and checked that the exhaust vent wasn’t blocked, but still no heat.

Diagnosis

Gas dryers rely on the igniter to heat up and signal the gas valve to open. When the igniter weakens or burns out completely, it can’t reach the temperature needed to trigger gas flow. On this Kenmore model, the igniter glows briefly then goes out without lighting the burner — a telltale sign of igniter failure.

The Repair

• Parts replaced: 5318EL3001A — igniter assembly
• Work performed: Removed front panel and burner assembly, disconnected old igniter, installed new igniter with proper torque specs
• Result: Ran test cycle with wet towels — dryer heated immediately and dried completely in normal time

Is It Worth Repairing?

This Kenmore 796 series is built on LG’s platform and typically runs 12-15 years with proper maintenance. An igniter replacement on a mid-life unit like this makes good financial sense. These dryers have solid construction and reliable components beyond the igniter, which is considered a wear item.

Maintenance Tips for Kenmore Gas Dryers

• Clean the moisture sensor bars (inside the drum near the door) monthly with rubbing alcohol to ensure accurate cycle termination
• Check the igniter glow annually — if it’s dim orange instead of bright white, replacement is due soon
• Inspect the gas line connection behind the dryer yearly for any loose fittings or corrosion

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.