Frigidaire Refrigerator Repair (Model FFSS2325TE0) – Carrollton, OH

A Frigidaire refrigerator in Carrollton, OH stopped cooling on the refrigerator side after a power outage, while the freezer continued working normally. When we opened the unit, we found the damper assembly motor had failed — likely damaged by the electrical surge during the outage.

The Problem

The customer called after a power outage left their FFSS2325TE0 refrigerator side not cooling. Food was warming up while the freezer compartment maintained proper temperature. This is a classic symptom of damper assembly failure — the motor that controls airflow between the freezer and refrigerator sections had stopped working.

Diagnosis

The damper assembly motor controls the flow of cold air from the freezer to the refrigerator compartment. When it fails, the refrigerator side loses cooling while the freezer continues to work normally. Power surges during outages commonly damage these motors, as they’re sensitive to electrical fluctuations. We confirmed the motor was completely non-functional and needed replacement.

The Repair

• Parts replaced: 242303001 — damper assembly motor
• Work performed: Removed failed damper assembly, installed new motor unit, reconnected wiring
• Result: Refrigerator side cooling restored, temperature stabilized within normal range

Is It Worth Repairing?

The FFSS2325TE0 is a solid Frigidaire side-by-side model that typically runs 10-15 years with proper maintenance. A damper assembly replacement is a straightforward repair that extends the unit’s life significantly. Unless the refrigerator is over 12 years old with multiple previous repairs, this fix makes good economic sense.

Maintenance Tips for Frigidaire Side-by-Side Refrigerators

• Use surge protectors during storm season — Frigidaire’s electronic controls are sensitive to power fluctuations
• Keep the damper vents inside clear of food items — blocked airflow strains the motor
• Clean the condenser coils every 6 months — this model’s coils are underneath and collect dust easily

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Minerva, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.