Samsung Refrigerator Repair – North Canton, OH (RF28HFEDTSR)

A Samsung refrigerator in North Canton wasn’t keeping the refrigerator section cold, though the freezer worked fine. The fridge fan would start ticking when running, requiring the customer to unplug for 12 hours to get relief for a week or two before the problem returned.

The Problem

The customer reported that the refrigerator section was not cold while the freezer remained ok. The fridge fan would start ticking when running, and unplugging the unit for 12 hours would resolve the issue temporarily for about a week or two before the fan started ticking again.

Diagnosis

The intermittent cooling and ticking fan noise pointed to a defrost system issue. The defrost heat probe was failing, causing improper defrost cycles that led to ice buildup affecting the evaporator fan operation and cooling performance.

The Repair

• Parts replaced: DA61-06796A — CLIP-DRAIN EVAP Samsung fridge heat probe-defrost
• Work performed: Replaced the defrost heat probe
• Result: Refrigerator section cooling restored and fan noise eliminated

Is It Worth Repairing?

This Samsung French door refrigerator is from a reliable series, and defrost probe replacement is a straightforward repair that typically provides years of continued service. The RF28HFEDTSR model has proven durability when properly maintained, making this repair a sound investment.

Maintenance Tips for Samsung Refrigerators

• Keep the condenser coils clean to prevent overworking the cooling system and defrost components
• Replace the water filter every 6 months to maintain proper water flow and prevent ice maker issues
• Check door seals regularly for proper closure to maintain consistent temperatures

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.