Samsung Refrigerator Repair – STEUBENVILLE, OH (RF28HFEDTWW/AA)

We received a call from a customer in Steubenville whose Samsung refrigerator had stopped cooling the refrigerator and freezer. When we arrived on Lexington Drive, we found a Samsung RF28HFEDTWW/AA displaying an 81C error code with clear evidence of a high-side refrigerant leak.

The Problem

The customer reported that their refrigerator had stopped cooling the refrigerator and freezer. They could still hear the fan running and suspected the compressor was the issue due to an 81C error code appearing on the display.

Diagnosis

The unit was not cooling at all, and the compressor was not running. The customer had already removed the back cover when we arrived. We found a high side leak with evidence of oil spray all over the back of the unit. The 81C error code confirmed the compressor failure.

The Repair

• Parts replaced: None
• Work performed: Diagnosed compressor failure and high-side refrigerant leak
• Result: Customer decided to replace the unit due to repair costs

Is It Worth Repairing?

Samsung refrigerators with compressor and refrigerant leak issues typically require extensive repairs that can approach the cost of a replacement unit. Given the age of this model and the complexity of the needed repairs, the customer made the right choice to replace rather than repair.

Maintenance Tips for Samsung Refrigerators

• Keep the condenser coils clean to prevent compressor overwork
• Check door seals regularly to maintain proper cooling efficiency
• Don’t ignore error codes — early diagnosis can prevent major component failure

Appliance Repair in Steubenville, OH

Steubenville is in Jefferson County — an area we cover regularly from our base in Louisville, OH. We also serve East Liverpool, Wintersville, and Weirton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Jefferson County and surrounding areas.