LG Refrigerator Repair – Massillon, OH (Lfxc24726s)

We responded to a service call in Massillon for an LG refrigerator where the refrigerator side crisper drawers were freezing and accumulating ice. During our diagnosis, we discovered the refrigerator was not defrosting and the control board had failed.

The Problem

The customer reported that the refrigerator side crisper drawers were freezing and accumulating ice. This indicated a defrost system malfunction affecting temperature control in the fresh food compartment.

Diagnosis

Our inspection revealed that the refrigerator was not defrosting. It appeared that the control board had failed, which would prevent the automatic defrost cycle from operating properly.

The Repair

• Parts replaced: No parts recorded
• Work performed: Diagnosed failed control board
• Result: Customer chose to pursue extended warranty coverage through Best Buy

Is It Worth Repairing?

LG refrigerators are generally well-built appliances, and control board failures can often be cost-effective repairs depending on the unit’s age. In this case, the customer had extended warranty coverage available, which made using that option the most economical choice for addressing the failed control board.

Maintenance Tips for LG Refrigerators

• Keep the condenser coils clean — LG recommends cleaning them every 6 months to prevent overheating
• Check door seals regularly for proper closure to maintain efficient operation
• Avoid overloading the refrigerator, which can block air circulation and strain the cooling system

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.