RCA Refrigerator Repair – CANTON, OH (MTXY14EPGRWH)

A Canton homeowner called about their RCA refrigerator leaking and dripping from the freezer area onto the top shelf. They suspected a clogged defrost drain, which turned out to be exactly the problem we found during our service call.

The Problem

The customer reported their refrigerator was leaking and dripping from the freezer area onto the top shelf. They had already suspected a possible clogged defrost drain based on where the water was appearing.

Diagnosis

Our inspection confirmed the customer’s suspicion — the defrost drain was completely clogged. When defrost drains get blocked, meltwater from the defrost cycle has nowhere to go and backs up into the freezer compartment, eventually dripping down onto the refrigerator shelves below.

The Repair

• Parts replaced: No parts replaced
• Work performed: Cleaned drain and cleared defrost drain
• Result: Good to go

Is It Worth Repairing?

RCA refrigerators are budget-friendly appliances, and a simple drain cleaning like this is always worth doing regardless of the unit’s age. This repair extends the life of the refrigerator without any parts cost, making it an easy decision for most homeowners.

Maintenance Tips for RCA Refrigerators

• Check and clean the defrost drain every 6 months to prevent clogs from food particles and debris
• Keep the freezer organized so items don’t block air circulation around the drain area
• Wipe down the interior regularly to prevent buildup that can wash into the drain system

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.