Samuel Willhite 
On a service call to Louisville, OH, Samuel Willhite found a GE refrigerator running louder than normal with the freezer drain repeatedly freezing over. The drain was plugged with dust and lint, but after clearing and snaking it and removing the ice buildup, the unit was back in working order with no parts needed. The … Read more
On a service call to Canton, OH, Samuel Willhite diagnosed a Maytag refrigerator that was blowing hot air from the fresh food compartment while the freezer continued to run. The failed component turned out to be the main control board, and after replacing it the unit was back to cooling normally. The Problem Refrigerator blowing … Read more
Samuel made a service call on Maplegrove St in Louisville, OH to diagnose a Whirlpool French door refrigerator that had stopped cooling properly and was making a loud whirring noise from the bottom. The fridge compartment had climbed to 50-51°F and the freezer to 10-15°F. A failed defrost thermostat was the root cause, and the … Read more
On a service call to North Canton, OH, Samuel found a KitchenAid refrigerator (model KRFF300ESS01) that wasn’t cooling in the fresh food compartment while the freezer continued to run. The diagnosis turned up a failing evaporator fan motor, an out-of-spec defrost thermostat, and a loose icemaker mold. After reviewing the findings, the customer decided to … Read more
Samuel visited a home on Farmview St NW in North Canton, OH on a service call for a Bosch refrigerator (model T36BT920NS/11) that had stopped cooling entirely. After diagnosing a refrigerant system issue, Samuel flushed, leak-checked, and recharged the system, restoring normal operation. The Problem Not cooling The Repair Unit not cooling at all in … Read more
A Whirlpool dishwasher at a home in Uniontown, OH wasn’t washing and the lights wouldn’t turn off. When Samuel arrived, the unit was paused with the control lock engaged — no parts needed, just a clear diagnosis and a reset to get it running again. The Problem The customer reported that the lights would not … Read more
A Paris, OH customer called about her Maytag washer starting to make noises and then stopping mid-spin. When we pulled the diagnostic code and traced the issue back to the water inlet, the culprit turned out to have nothing to do with the washer itself — it was a freshly installed water softener hooked up … Read more
On a service call to Waynesburg, OH, Samuel diagnosed a GE dryer reported to have loud noises and a burning smell. After connecting through SmartHQ and reviewing the fault history, the unit was found to be operating correctly with no active faults and no parts needed. The Problem 33- LOUD NOISES AND A BAD BURNING … Read more
On a service call to Doylestown, OH, Samuel Willhite found a Speed Queen dryer throwing error messages and producing unexpected steam after the steam nozzle head had fallen off the back wall of the drum. A disconnected vent was also contributing to the problem. After reinstalling the nozzle and reconnecting the vent, the unit tested … Read more
A Louisville, OH homeowner on St. Peters Church Rd NE called about a side-by-side Frigidaire refrigerator that wouldn’t freeze food on the freezer side while the fridge side seemed fine and the unit ran constantly. When Samuel pulled the diagnosis, the news wasn’t good — extensive sulfur corrosion had attacked the refrigerant system from the … Read more