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GE refrigerator not cooling: what we usually find
We've repaired 88 GE refrigerators for this problem between February 2019 and October 2026. This is what was actually wrong, counted from our own job records.
Of the 88 GE refrigerators we've repaired for "not cooling", the most common cause was: evaporator fan motor failed (32 jobs, 36%), followed by defrost heater burned out (9) and compressor start relay failed (5). The parts we replaced most often were evaporator fan motor, defrost heater, defrost thermostat.
What was wrong
Seen once each: defrost timer failed, wiring harness faulty, defrost system failed, ice maker fill funnel missing, dirty condenser coils, evaporator fan blade came off.
Parts we replaced most
- Evaporator Fan Motor34 jobs
- Defrost Heater9 jobs
- Defrost Thermostat5 jobs
- Start Relay and Overload4 jobs
- Compressor Inverter Board4 jobs
- Condenser Fan Motor3 jobs
- Main Control Board3 jobs
- Defrost Sensor2 jobs
One repair can replace more than one part, so these add up to more than the number of jobs.
Error codes we saw
- F100 · 1
- F10 · 1
Most of these jobs showed no code at all; the customer just noticed the problem.
How these calls ended
- Repaired62
- Repaired after ordering a part6
- No fault found on the visit7
- Not worth repairing; customer replaced it13
Recent repairs
Replaced compressor and filter drier, leak checked and recharged.
Compressor failed · model GSE25GYPHCFS · September 2026Replaced seized compressor under manufacturer concession.
Compressor failed · model GSE25GYPHCFS · September 2026Replaced evaporator fan motor and cold control board.
Evaporator fan motor failed · model GTS17GSNGRSS · August 2026Replaced fresh food evaporator fan motor.
Evaporator fan motor failed · model CYE23TSDCSS · July 2026Replaced the fresh food evaporator fan motor.
Evaporator fan motor failed · model CYE23TSDCSS · July 2026How we count
Each job on this page is a completed service call from our own records. After every repair, the technician notes the complaint, what was found and what was replaced. We group jobs by brand, appliance and complaint, then count the causes. Customer names, addresses and prices are never published. Last updated November 2026.
Reviewed by Sam Willhite, owner and technician at Louisville Appliance Repair, repairing appliances in Stark County since 2018.
More on GE refrigerators
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- GE washer not spinning · 29
- GE range oven not heating · 23
- GE dryer will not start · 23
- GE washer not draining · 16
- GE dryer noisy · 14
- GE refrigerator leaking · 14
- GE refrigerator noisy · 13
- GE dishwasher will not start · 13
The full record by brand, appliance and town is on our repair record page.
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