Your GE refrigerator stopped cooling, the dryer won't heat, or the oven died mid-dinner — and now you're wondering who do I even call? Here's the straight answer: Louisville Appliance Repair is a GE factory-authorized servicer right here in Stark County, Ohio. Whether your appliance is still under warranty or long past it, you can call us directly — (330) 693-9163 — and we'll take care of it.
We're one of the few local independents in the Canton area holding a current GE factory authorization (along with Bosch, Thermador and Speed Queen). That matters for one big reason: we can do GE warranty repairs ourselves, with genuine GE parts — you don't get handed off to a national call center and a three-day wait. And unlike a dealer's service department, we'll work on your GE appliance no matter where you bought it.
“My GE fridge just broke — who do I call?”
When an appliance quits, most people aren't sure whether to call the store they bought it from, track down GE, or just find a local repair tech. Here's the simplest way to think about it:
- Call us first. We're factory-authorized, so we can handle your repair start to finish — in warranty or out. One call, (330) 693-9163.
- Not sure if you're still under warranty? That's fine — we can help you figure that out (more on that below). You don't need to know before you call.
- Bought it somewhere that won't service it? A lot of dealers only fix what they sold. We don't work that way — we repair GE appliances regardless of where they came from.
You don't have to figure out the whole warranty system before you pick up the phone. Tell us what's wrong, and we'll walk you through the right path — including handling the GE authorization for you if it's covered.
“How do I schedule my GE warranty service?”
If your GE appliance IS under warranty
You've got two easy ways to do it, and both end with a local authorized tech at your door:
1. Just call us. Dial (330) 693-9163 or schedule online. As long as you have your proof of purchase (the receipt or order confirmation showing when you bought it), we can take care of getting the repair authorized with GE for you. You don't have to make the call yourself.
2. Or ask GE to send us. You can contact GE Appliances at 1-800-GE-CARES (1-800-432-2737) and request that your service be assigned to Louisville Appliance Repair. Have your model and serial numbers handy.
If your GE appliance is OUT of warranty
Even easier — you don't need to contact GE at all.
Just call (330) 693-9163 or book online and we'll get you on the schedule. Same factory-authorized technician, same genuine GE parts, plus our 6-month labor warranty on the work.
If a repair doesn't make sense, we'll tell you honestly — no pressure either way. Usually a single failed part is far cheaper than a brand-new GE unit, and the best appliance is the one already in your kitchen.
Bottom line: warranty or no warranty, you can deal with us directly. Covered and have your receipt? We'll handle the GE authorization. Not covered? We just fix it — no phone tree, no runaround.
“How do I know if my GE appliance is still under warranty?”
This trips up almost everyone, because GE warranties aren't one-size-fits-all. Here's the general picture — and if you're unsure, we'll help you check before we come out:
The first year, parts & labor
Nearly every GE appliance comes with a one-year limited warranty covering parts and labor, starting from your purchase date. If your appliance is under a year old, there's a good chance the repair is covered.
Some parts are covered far longer
On many Café and GE Profile refrigerators, the sealed cooling system (compressor, condenser, evaporator) can be covered up to five years. Some GE washer motors carry coverage up to ten. So even an older appliance can still be covered for the right failure.
Lost your receipt? Not a dead end
If you can't find proof of purchase, GE can use the serial number on the appliance to determine its age and warranty status. We can help you locate that serial number and sort it out.
Short version: if your GE appliance is roughly five years old or newer — or it's a cooling or motor problem on a newer fridge or washer — it's worth checking your coverage before you pay out of pocket. Give us a call and we'll help you find out.
Check your GE appliance's age and warranty status
Not sure how old your GE appliance is — or whether it's still covered? Enter your serial number below and we'll decode the manufacture date instantly. The first two letters of a GE serial number tell you the month and year it was built.
Schedule your GE repair
Same-day or next-day service whenever possible across Stark County.
Why we're the preferred local choice for GE repair
Local — not a national queue
No 1-800 dispatch routing you to whoever's free three days out. You deal directly with a factory-authorized technician who lives and works in Stark County.
We service GE bought anywhere
Some dealers only repair appliances they sold. We don't — if it's a GE, we'll fix it, no matter where it came from.
Genuine GE parts, OEM only
Every GE repair uses genuine GE Appliances parts — the same ones the factory specifies — so your appliance runs the way it was built to.
We handle the authorization
Under warranty with proof of purchase? We take care of getting the repair authorized with GE. You don't have to navigate it alone.
GE appliances we repair
“GE” covers a lot more than one badge. We service the full GE Appliances family: GE, GE Profile, Café, Monogram, Hotpoint, Haier and Adora — gas or electric.
Refrigerators & freezers
GE refrigerator not cooling, French-door and side-by-side fridges, bottom-freezer models, GE Profile and Café refrigerators, Monogram built-in refrigeration, ice maker not working, water dispenser problems, freezer not freezing. See our GE refrigerator repair page →
Washers & dryers
GE washer won't drain or spin, top-load and front-load washers, GE dryer no heat (gas and electric), GE Profile laundry, stackable units, loud or shaking washer, error codes.
Ranges, ovens & cooktops
GE oven not heating, gas and electric ranges, wall ovens, cooktops, GE Profile and Café ranges, Monogram ranges, won't hold temperature, burner and igniter problems, control board faults.
Dishwashers & microwaves
GE dishwasher not draining or not cleaning, over-the-range microwave repair, Hotpoint appliances, Haier and Adora units, vent and exhaust problems.
Recent GE repairs from our service trucks
Real GE jobs we've completed around Stark County — straight from our service records:
Is My GE Appliance Under Warranty? How to Check
When a GE appliance acts up, one of the smartest things you can do before paying for a repair is check whether it's still…
June 15, 2026GE Refrigerator Not Cooling in Canton, OH — Who to Call
It always happens at the worst time — the GE refrigerator stops cooling overnight and you wake up to a warm fridge, or the…
June 15, 2026GE Refrigerator Repair – Uniontown, OH (GTS18HGNDRBB)
Samuel was on a service call to Uniontown, OH for a GE refrigerator that had stopped cooling in both the fresh food and freezer…
June 12, 2026GE Washer Repair – Canton, OH (GTW485ASJ5WS)
A GE top-load washer on McDowell St NE in Canton, OH had completely stopped responding, no power, no display, nothing. Samuel traced the issue…
June 11, 2026GE Range Repair – Louisville, OH (PGS930YPFS)
On a warranty service call to McIntosh Dr NE in Louisville, OH, Samuel visited a customer who was unable to connect their new GE…
June 11, 2026GE Refrigerator Repair – Canton, OH (GNE29GSHCSS)
A GE refrigerator on Quarry Lake Drive in Canton was producing an intermittent buzzing and rattling sound throughout the day. Samuel diagnosed a failing…
June 10, 2026GE Dryer Repair – Strasburg, OH (GFD55GSSN0WW)
Samuel was dispatched to Hilltop Dr NW in Strasburg, OH on a GE warranty service call after the glass on a GE electric dryer…
June 8, 2026GE Washer Repair – Dover, OH (GTW485ASWWB)
On a service call to Stony Point Rd NW in Dover, OH, Samuel Willhite diagnosed a GE washer that was making noise during the…
June 8, 2026GE Range Repair – Newton Falls, OH (JB700EJ2ES)
On a service call along State Rte 5 in Newton Falls, OH, Samuel found the inner door glass cracked on a GE range (model…
June 5, 2026GE repair across Stark County and beyond
Based in Louisville, Ohio, we provide GE factory-authorized appliance repair throughout Stark County and the surrounding counties:
Serving Stark, Summit, Portage, Mahoning, Columbiana and Carroll counties. (We're in Louisville, Ohio — not Kentucky.)
GE appliance repair: your questions, answered
My GE fridge broke — who do I call?
Call Louisville Appliance Repair directly at (330) 693-9163. We're a GE factory-authorized servicer in Stark County, so we can handle the whole repair — whether your fridge is under warranty or not. You don't need to call GE or the store you bought it from first.
How do I schedule GE warranty service?
Two ways. You can call us at (330) 693-9163 and, with your proof of purchase, we'll take care of getting the repair authorized with GE for you. Or you can call GE at 1-800-GE-CARES (1-800-432-2737) and ask them to assign your service to Louisville Appliance Repair. Either way you get a local authorized technician.
How do I know if my GE appliance is still under warranty?
Most GE appliances have a one-year warranty on parts and labor from the purchase date, and some parts — like the sealed cooling system on Café and Profile fridges, or certain washer motors — are covered for several years longer. If you're not sure, call us and we'll help you check before scheduling. If you've lost your receipt, GE can date the appliance from its serial number.
Do I have to contact GE myself if it's under warranty?
No. As a factory-authorized servicer, we can handle the GE authorization on your behalf as long as you have proof of purchase. Just call us and we'll take it from there.
What if my GE appliance is out of warranty?
Then it's even simpler — don't bother contacting GE at all. Just call us directly and we'll schedule your repair, using genuine GE parts, backed by our 6-month labor warranty.
Will you fix a GE appliance I didn't buy from you?
Absolutely. Unlike some dealers who only service what they sold, we repair GE appliances no matter where you purchased them.
Which GE brands do you service?
All of them: GE, GE Profile, Café, Monogram, Hotpoint, Haier and Adora — refrigerators, freezers, ranges, ovens, cooktops, dishwashers, washers, dryers and over-the-range microwaves.
Do you use genuine GE parts?
Always. We use OEM GE Appliances parts on every GE repair — that's what warranty service requires, and it's what keeps your appliance performing the way the factory designed it.
How soon can someone come out?
Same-day or next-day whenever possible. We carry common GE parts on the truck and finish the large majority of repairs on the first visit.
Your local GE factory-authorized servicer
In warranty or out, bought here or anywhere — you can deal with us directly. Bring your proof of purchase for warranty work and we'll handle the rest.
Bosch, Thermador, GE & Speed Queen factory authorized