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Kenmore washer not spinning: what we usually find

We've repaired 22 Kenmore washers for this problem between March 2019 and August 2026. This is what was actually wrong, counted from our own job records.

Of the 22 Kenmore washers we've repaired for "not spinning", the most common cause was: motor coupler broken (3 jobs, 14%), followed by clutch failed (3) and transmission failed (2). The parts we replaced most often were motor coupler, agitator dogs, clutch.

14%motor coupler broken
22repairs on record
59%fixed (13 of 22)
21different models

What was wrong

Motor coupler broken3 · 14%
Clutch failed3 · 14%
Transmission failed2 · 9%
Tub bearings worn out2 · 9%
Basket drive hub failed2 · 9%

Seen once each: drain pump failed, water level pressure sensor failed, lid switch out of adjustment, transmission shaft corroded, motor speed sensor failed, motor bearings worn out, wash tub broken, speed sensor needed recalibration, drive motor failed, water inlet screen clogged.

Parts we replaced most

One repair can replace more than one part, so these add up to more than the number of jobs.

How these calls ended

Recent repairs

Replaced the motor coupling.

Motor coupler broken · September 2021

Replaced the motor coupler.

Motor coupler broken · July 2021

Replaced the clutch assembly and agitator dogs.

Clutch failed · August 2020

Replaced the drain pump and the drum bearings.

Drain pump failed · May 2020

Replaced the pressure sensor and the capacitors on the control unit.

Water level pressure sensor failed · April 2020

How we count

Each job on this page is a completed service call from our own records. After every repair, the technician notes the complaint, what was found and what was replaced. We group jobs by brand, appliance and complaint, then count the causes. Customer names, addresses and prices are never published. Last updated November 2026.

Reviewed by Sam Willhite, owner and technician at Louisville Appliance Repair, repairing appliances in Stark County since 2018.

More on Kenmore washers

Related

The full record by brand, appliance and town is on our repair record page.

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