Kenmore Refrigerator Repair (Model 596.72003016) – Malvern, OH

A homeowner in Malvern called us when their Kenmore refrigerator’s ice maker started dropping water along with the ice cubes. Our diagnostic revealed a faulty ice maker assembly that was allowing water to leak through during the harvest cycle.

The Problem

The customer reported water dripping from the ice dispenser whenever they tried to get ice. Instead of just ice cubes, they were getting a wet mess that pooled on their counter and floor. The ice maker was still producing ice, but the water leak made it unusable.

Diagnosis

We found the ice maker assembly had developed an internal leak in the harvest mechanism. The seals that normally keep water contained during the ice-making process had failed, allowing water to flow through the dispenser chute. Additionally, our testing indicated the water valve would need replacement in the near future, though it wasn’t causing the immediate problem.

The Repair

• Parts replaced: W10884390 — complete ice maker assembly
• Work performed: Removed old ice maker, installed new assembly, tested water connections
• Result: Ice maker now dispenses dry ice cubes without water leakage

Is It Worth Repairing?

This Kenmore 596 series is a solid mid-range refrigerator that typically runs 12-15 years with proper maintenance. An ice maker replacement on a unit this age makes sense, especially since the main refrigeration system was working perfectly. The pending water valve replacement is also a straightforward repair when the time comes.

Maintenance Tips for Kenmore Refrigerators

• Replace the water filter every 6 months to prevent mineral buildup that can damage the ice maker
• Clean the ice maker monthly by running the cleaning cycle if equipped, or manually cleaning the ice bin
• Check the water line connections behind the refrigerator annually for leaks or loose fittings

Appliance Repair in Malvern, OH

Malvern is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Carrollton, Minerva, and Waynesburg. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.