Whirlpool Refrigerator Repair (Model EB19MKXSN01) – Louisville, OH

We serviced a Whirlpool refrigerator in Louisville, OH that was making clicking noises and failing to maintain proper cooling temperatures. The homeowner noticed ice melting in the freezer compartment, which pointed us directly to a compressor startup issue. Our diagnosis revealed a failed overload start relay — a common failure point on this EB19MKXSN01 model.

The Problem

The customer reported persistent clicking sounds coming from the back of the refrigerator, accompanied by ice melting in the freezer. The clicking indicated the compressor was attempting to start but couldn’t maintain operation. Food spoilage was becoming a concern as temperatures rose throughout both compartments.

Diagnosis

The overload start relay had failed internally, preventing the compressor from starting properly. This small but critical component provides the initial electrical boost needed to get the compressor motor running. When it fails, you get the characteristic clicking sound as the system repeatedly attempts to start but immediately shuts down on overload protection.

The Repair

• Parts replaced: 4387535 — overload start relay
• Work performed: Removed the failed relay from the compressor housing and installed the new component
• Result: Compressor started immediately and maintained proper operation through multiple cooling cycles

Is It Worth Repairing?

This EB19MKXSN01 is a solid side-by-side model from Whirlpool’s reliable lineup. At around 15-20 years old, it’s reached the age where components like start relays commonly fail, but the compressor and main systems are typically still sound. This particular repair extends the unit’s life significantly since the relay failure doesn’t indicate broader system problems.

Maintenance Tips for Whirlpool Refrigerators

• Check the start relay annually — it’s located near the compressor and should click once when the unit starts, not repeatedly
• Keep condenser coils clean on side-by-side models like this EB19MKXSN01, as restricted airflow puts extra strain on the start components
• Monitor for clicking sounds during startup cycles — early detection of relay issues prevents food loss

Appliance Repair in Louisville, OH

Louisville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.