Kenmore Dishwasher Repair (Model 665.15112K217) – Canton, OH

A Canton homeowner called when their Kenmore dishwasher (model 665.15112K217) would fill with just a little water and then stop completely. Our diagnosis revealed a failed wash pump motor that couldn’t circulate water through the system.

The Problem

The dishwasher would start its cycle and begin filling with water, but after getting only a small amount of water in the bottom, it would shut down and not proceed. The owner reported this happened every time they tried to run a load, making the appliance completely unusable for daily dishwashing.

Diagnosis

We found the wash pump motor had failed internally. This motor is responsible for circulating water throughout the dishwasher during the wash and rinse cycles. When it fails, the dishwasher’s control system detects the lack of proper water circulation and stops the cycle as a safety measure. The pump motor showed no signs of electrical continuity and needed complete replacement.

The Repair

• Parts replaced: W11133712 — wash pump motor assembly
• Work performed: Removed old pump motor, installed new assembly, reconnected all water lines and electrical connections
• Result: Ran complete test cycle with proper water fill, circulation, and drainage

Is It Worth Repairing?

This Kenmore 665 series dishwasher is a solid mid-range model that typically runs 10-12 years with proper care. If the unit is under 8 years old and otherwise in good condition, replacing the wash pump is usually worth the investment. These dishwashers have readily available parts and are generally reliable once this common pump failure is addressed.

Maintenance Tips for Kenmore Dishwashers

• Clean the bottom filter monthly by unscrewing the cylindrical filter at the bottom of the tub and rinsing under hot water
• Run an empty cycle with dishwasher cleaner every 3-4 months to prevent mineral buildup in the pump and spray arms
• Check that the garbage disposal (if connected) is clear before running the dishwasher, as clogs can back up into the pump

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.