A Tallmadge customer called about their Whirlpool washer’s spin cycle not working, making weird droning noise and thumping like the load was uneven. We found the hub had stripped, causing the wash plate to lose connection and creating the noise and balance issues.
The Problem
The spin cycle is not working. It makes weird droning noise, thumping like the load is uneven. And then the sensor wants to add more water.
Diagnosis
Hub stripped. The stripped hub couldn’t properly engage the wash plate, causing the agitation and spin problems the customer experienced.
The Repair
- Parts replaced: W10528947 — Hub, W10752283 — Washplate
- Work performed: Replaced hub and wash plate
- Result: Good to go
Is It Worth Repairing?
This Whirlpool top-load washer is worth repairing. Hub and wash plate failures are common on these models, but the repair restores full function at a reasonable cost compared to replacement. These washers typically provide many more years of reliable service after this repair.
Maintenance Tips for Whirlpool Washers
- Avoid overloading — excess weight can strain the hub and drive components
- Balance loads properly to reduce stress on the wash basket and agitator system
- Clean the lid switch and door seals regularly to prevent moisture-related issues
Appliance Repair in Tallmadge, OH
Tallmadge is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Uniontown, and Akron. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.