GE Refrigerator Repair – Carrollton, OH (GSS25KGMA WW)

A customer in Carrollton, OH called because their GE refrigerator and freezer wouldn’t hold temp. We diagnosed a failed evaporator fan in the freezer compartment and replaced it to restore proper cooling.

The Problem

The customer reported that their refrigerator and freezer won’t hold temp. Both compartments were running warm despite the compressor cycling normally.

Diagnosis

We found the evaporator fan in the freezer compartment had failed. Without proper air circulation from this fan, cold air wasn’t moving between the freezer and refrigerator sections, causing both compartments to lose temperature.

The Repair

• Parts replaced: WR60X10185 — DC evaporator fan
• Work performed: Replaced the evaporator fan in the freezer compartment
• Result: Issue is resolved and the fridge is cooling properly

The fan blade assembly seems to be a little off balance. If it makes noise while operating, we’ll need to install a new fan blade.

Is It Worth Repairing?

GE side-by-side refrigerators from this era are generally worth repairing when it’s a single component failure like an evaporator fan. These units are built solid and can run for many more years with proper maintenance.

Maintenance Tips for GE Refrigerators

• Clean the condenser coils every 6 months — GE side-by-sides collect dust quickly on the bottom-mounted coils
• Replace the water filter every 6 months to prevent ice maker and dispenser issues common in GE models
• Keep vents clear between freezer and fresh food sections to maintain proper airflow

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve East Canton, Minerva, and surrounding communities. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.