Kenmore Refrigerator Repair – North Canton, OH (795.71053.012)

A North Canton homeowner called us about their Kenmore refrigerator’s ice maker that appeared to be jammed and wouldn’t dispense ice cubes. The tray with the ice cubes in it needed to flip and empty the cubes into the bucket, but it wouldn’t move, even though you could hear the motor trying to run. When we arrived, we found the icemaker was actually operating correctly.

The Problem

The customer reported that the ice maker appeared to be jammed and would not dispense ice cubes. The tray with the ice cubes in it needed to flip and empty the cubes into the bucket, but it would not move, and you could hear the motor trying to run, but for some reason it was unable to move. They didn’t believe that ice was jamming it up and had turned off the icemaker so that it would hopefully not burn up the motor.

Diagnosis

When we inspected the refrigerator, we found that the icemaker was operating correctly at the time of service. The ice bin was full of ice and the ice tray was ready to dump with the new round of ice.

The Repair

• Parts replaced: None required
• Work performed: Diagnostic service and system verification
• Result: Icemaker confirmed to be operating correctly

Is It Worth Repairing?

Kenmore refrigerators are generally reliable appliances, and this model showed no actual malfunction during our visit. The icemaker mechanism appeared to be functioning as designed, though we provided a 45-day guarantee on the service call in case the issue resurfaces.

Maintenance Tips for Kenmore Refrigerators

• Check that the ice bin isn’t overfilled, which can prevent the harvest cycle from completing properly
• Ensure the refrigerator is level so the icemaker can operate through its full cycle
• Replace the water filter every 6 months to maintain proper water flow to the icemaker

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve nearby communities like Louisville, Alliance, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.