Crosley Washer Repair – Massillon, OH (CAW11544EW1)

A Crosley washer in Massillon wasn’t starting its cycle properly. The machine would start filling with water and then error out. We found the actuator had failed and needed replacement.

The Problem

The customer reported their washer won’t start cycle. It starts filling with water and errors out before completing the wash sequence.

Diagnosis

Testing revealed the actuator assembly had failed. This component controls the washing machine’s cycle operations and water level sensing. When it malfunctions, the washer can’t properly transition between fill and wash phases.

The Repair

• Parts replaced: W10913953 — actuator
• Work performed: Put in new actuator
• Result: Washer worked correctly

Is It Worth Repairing?

Crosley washers are budget-friendly appliances that can provide reliable service when properly maintained. An actuator replacement on this model is typically a worthwhile repair, especially if the machine is under 8-10 years old and the drum and transmission are in good condition.

Maintenance Tips for Crosley Washers

• Use the correct amount of detergent — excess suds can interfere with the actuator’s water level sensing
• Keep the washer lid clean and ensure it closes securely to maintain proper cycle operation
• Run a cleaning cycle monthly to prevent buildup that can affect internal components

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.