Samsung Washer Repair – Canton, OH (WF350ANW/XAA 02)

A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer called because their WF350ANW/XAA 02 had stopped completing cycles properly. Our diagnosis revealed a failed drain pump that needed immediate replacement.

The Problem

The customer reported that their Samsung washer won’t spin. The machine would fill with water and agitate but failed to enter the spin cycle, leaving clothes soaking wet at the end of each load.

Diagnosis

We found the drain pump had failed completely. When a washer won’t spin, it’s often because the control board can’t detect that water has been properly drained from the tub. The faulty pump prevented proper drainage, triggering the safety system to stop the spin cycle.

The Repair

• Parts replaced: LP054A — washer pump
• Work performed: Replaced the drain pump
• Result: Issue is resolved

Is It Worth Repairing?

This 2012 Samsung washer is getting up there in age, and our technician noted that the drum support likely won’t last very long — it’s a pretty tired washer. While the pump repair restored normal operation, homeowners should consider the overall condition when deciding on future repairs. Samsung washers from this era typically last 8-12 years with proper maintenance.

Maintenance Tips for Samsung Washers

• Clean the drain pump filter monthly to prevent debris buildup that can cause pump failure
• Use high-efficiency detergent only — regular detergent creates excess suds that strain Samsung’s pump systems
• Run the Self Clean cycle every 40 washes to prevent residue buildup in the drum and pump housing

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.