KitchenAid Dishwasher Repair – Louisville, OH (KUDS35FXSS3)

A KitchenAid dishwasher in Louisville had broken rollers preventing the top rack from sliding properly. We installed a new roller kit to restore smooth operation.

The Problem

The rollers were broken on the top rack. This prevented the rack from sliding in and out smoothly, making it difficult to load and unload dishes.

Diagnosis

Upon inspection, we confirmed the roller kit in the top rack had failed. The plastic rollers had cracked or broken, causing the rack to bind and stick when attempting to pull it out.

The Repair

• Parts replaced: Roller kit for top rack
• Work performed: Installed the roller kit in the top rack
• Result: Top rack now slides smoothly in and out

Is It Worth Repairing?

KitchenAid dishwashers are well-built appliances that typically last 10-15 years with proper maintenance. A roller kit replacement is a relatively minor repair that extends the dishwasher’s useful life significantly, making it a worthwhile investment for most units under 12 years old.

Maintenance Tips for KitchenAid Dishwashers

• Avoid overloading racks and forcing them closed, which puts excessive stress on roller assemblies
• Clean the dishwasher filter monthly to prevent debris from affecting rack movement
• Run dishwasher cleaner through a cycle every few months to remove buildup that can interfere with mechanical components

Appliance Repair in Louisville, OH

Louisville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.