Whirlpool Refrigerator Repair – Alliance, OH (Fdbm GB2FHDXWQ08)

We received a call from Alliance, OH about a Whirlpool refrigerator where the freezer was fine but the fridge wasn’t cooling. Our diagnosis revealed a failed control board where the compressor relay was stuck, preventing proper defrosting.

The Problem

The customer reported that their freezer was fine but the fridge wasn’t cooling. This is a common symptom that points to either a defrost issue or control board failure affecting the fresh food compartment temperature regulation.

Diagnosis

We found that the control board had failed. The compressor relay was stuck which prevented it from defrosting properly. This prevented the refrigerator section from maintaining proper cooling temperatures while the freezer continued to operate normally.

The Repair

• Parts replaced: WPW10503278 — control board
• Work performed: Replaced the failed control board
• Result: After replacing it, the fridge is operating correctly

Is It Worth Repairing?

This Whirlpool refrigerator model is generally reliable, and control board failures are repairable issues rather than signs of overall system breakdown. Since the compressor and other major components were functioning properly, replacing the control board was the right choice to restore full cooling performance.

Maintenance Tips for Whirlpool Refrigerators

• Keep condenser coils clean by vacuuming them every 6 months to prevent control board overheating
• Avoid overloading the fresh food section, which can strain the defrost system and control components
• Replace water filters on schedule to prevent system stress that can affect electronic controls

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.