A Whirlpool washer in Alliance, OH was really loud when it came to a stop, with the front left edge banging into the dryer. Our diagnosis revealed the brake and clutch assembly had failed, requiring complete replacement to restore normal operation.
The Problem
The customer reported their washer was really loud when it came to a stop. The front left edge of the washer ended up banging into the dryer. The problem started when they tried to wash a load that was too big.
Diagnosis
While a previous service call had addressed similar symptoms with brake lubrication, this time the brake and clutch assembly had deteriorated beyond repair. The excessive load had likely accelerated wear on these critical components, causing the violent stopping motion and movement against the dryer.
The Repair
- Parts replaced: W10820043 basket drive and 285785 clutch assembly
- Work performed: Replaced the brake and clutch assembly
- Result: Issue is resolved and operation is normal
Is It Worth Repairing?
This Whirlpool top-load washer represents solid value for repair. The brake and clutch are major components, but replacing them essentially resets the machine’s mechanical lifespan. Whirlpool washers are built for longevity, and this repair should provide years of reliable service.
Maintenance Tips for Whirlpool Washers
- Never overload the basket — stick to manufacturer capacity guidelines to prevent premature brake and clutch wear
- Distribute clothes evenly around the agitator to reduce mechanical stress during spin cycles
- Use HE detergent in appropriate amounts to prevent excessive suds that can strain drive components
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.