Kenmore Dishwasher Repair – Minerva, OH (665.13269K114)

We completed a dishwasher repair at a home on Stafford Street in Minerva, OH. The customer reported that their dishwasher rack was falling off. Our diagnosis revealed a plugged filter and failed upper rack slide components that needed replacement.

The Problem

The customer called because their dishwasher rack was falling off. This is a common issue with Kenmore dishwashers where the upper rack slide mechanism fails or becomes damaged over time.

Diagnosis

Upon inspection of the Kenmore 665.13269K114, we found the dishwasher filter was plugged, which can affect overall performance. More importantly, the upper rack slide system had failed, causing the rack to lose proper support and fall off its tracks.

The Repair

• Parts replaced: W10712395 — adjuster
• Work performed: Cleared plugged filter on washer and installed upper rack slide kit on dishwasher
• Result: Upper rack now operates smoothly and stays properly positioned

Is It Worth Repairing?

Kenmore dishwashers are generally reliable appliances, and this model represents good value for repair. Upper rack slide issues are straightforward fixes that restore full functionality. Given that dishwashers typically last 9-12 years, this repair makes financial sense for most units under 8 years old.

Maintenance Tips for Kenmore Dishwashers

• Clean the filter monthly by removing it from the bottom of the tub and rinsing under hot water
• Check upper and lower rack slides periodically for smooth operation and clean any debris
• Run an empty cycle with dishwasher cleaner every few months to prevent buildup

Appliance Repair in Minerva, OH

Minerva is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Carrollton, Salem, and Malvern. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.