A North Canton homeowner called about their GE French door refrigerator that had stopped cooling properly. The fridge will not cool, but the freezer is working. Our diagnosis revealed a failed freezer evaporator fan motor preventing proper air circulation.
The Problem
The customer reported that their fridge will not cool while the freezer is working. This French door, bottom freezer model was maintaining freezer temperatures but couldn’t keep the refrigerator section cold.
Diagnosis
We found the freezer evaporator fan motor had failed. This motor is responsible for circulating cold air from the freezer evaporator coils up into the refrigerator compartment. Without it running, the freezer stays cold but the fresh food section warms up.
The Repair
- Parts replaced: WR60X10196 — freezer evaporator fan motor assembly
- Work performed: Replaced the freezer evaporator fan motor
- Result: Good to go
Is It Worth Repairing?
GE refrigerators are generally well-built appliances that respond well to repairs when specific components fail. The evaporator fan motor is a common wear item that’s cost-effective to replace, especially on a side-by-side or French door model like this one.
Maintenance Tips for GE Refrigerators
- Keep condenser coils clean — GE models with bottom-mount condensers need coil cleaning every 6 months
- Replace water filters every 6 months to prevent ice maker and dispenser issues common in GE French door models
- Check door seals regularly — French door refrigerators have multiple seals that can wear unevenly
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.