Maytag Washer Repair – Massillon, OH (BRAVOS XL)

We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation.

The Problem

The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping during the spin cycle. This prevented the washer from completing its cycle and properly extracting water from the clothes.

Diagnosis

Upon inspection, we found the basket hub had failed. The basket hub is a critical component that connects the wash basket to the drive system, and when it fails, it can cause the SD error code and prevent the spin cycle from operating correctly.

The Repair

• Parts replaced: W10820039 — basket hub
• Work performed: Replaced the basket hub
• Result: Washer completed full cycle without error codes

Is It Worth Repairing?

Maytag BRAVOS XL washers are well-built machines that typically provide years of reliable service. A basket hub replacement is a worthwhile repair on these units, especially given their overall durability and the relatively straightforward nature of this fix.

Maintenance Tips for Maytag BRAVOS XL Washers

• Clean the washer drum monthly with a washer cleaner designed for HE machines to prevent buildup
• Check and clean the drain pump filter regularly to maintain proper drainage
• Avoid overloading the washer, which can put extra stress on the basket hub and drive components

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.