Whirlpool Refrigerator Repair – Alliance, OH (GI5FSAXVY04)

A Whirlpool refrigerator in Alliance, OH was running lights and display but providing no cooling or motor operation. The interior light worked and all lights on display lit up when pressing any button, but the compressor wasn’t running. Our diagnosis revealed a failed high voltage board on the back of the unit.

The Problem

The customer reported that the interior light works, no cooling or motor running, and all lights on display light up when press any button. The refrigerator appeared to have power to some components but wasn’t running its cooling system.

Diagnosis

The high voltage board on the back of the fridge had failed. This control board manages the compressor and cooling system operation, which explained why the display and interior light worked but no cooling or motor activity occurred.

The Repair

• Parts replaced: WPW10312695 — high voltage control board
• Work performed: Replaced the failed high voltage board on the back of the refrigerator
• Result: After replacing it, the fridge is cooling correctly

Is It Worth Repairing?

Whirlpool refrigerators are generally reliable appliances that respond well to control board replacement. This 2014 model still has years of service life remaining, and control board failures are straightforward repairs that restore full functionality. The repair cost is typically much less than replacement for a unit of this age.

Maintenance Tips for Whirlpool Refrigerators

• Keep the condenser coils clean — located on the back or underneath depending on your model
• Check door seals regularly and clean them with warm soapy water to maintain proper seal
• Don’t overload shelves, which can block airflow and strain the cooling system

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.